Address: | B5, Jains Saagarika, MRC, Chennai, Tamil Nadu, 600028 |
Bigbasket is not able to deliver the groceries/vegetables ordered on time. I ordered my monthly groceries on 1st of october, for a delivery to happen on 2nd october between 7 pm to 10 pm. The delivery executive called me around 9.40 pm in the night and said it will take another half hour. I asked them to deliver the next day (3rd oct) in the first slot between 7 am -10 am. They messaged me that it will be delivered on 3rd oct between 7 pm-10 pm. It was not delivered on time. The delivery executive called me around 10.10 pm and asked if they can deliver in another 20 mins. I told them, the apartment securities will not allow external vendors after 10 pm. Again, it has been rescheduled today between 7 pm -1o pm. Pathetic service. They do not have any courtesy to call and inform about the delay and the reason they say is there is only one small van allocated to your area mam,,, and hence the delay. Ridiculous answer. Irresponsible people. Bunch of #. This is my last order with bb. Was this information helpful? |
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