| Address: | 560102 | | Website: | Bigbasket.com |
I have ordered during tuesday sale wherein they advertised that if you order for 1500, you will get 400 as discount.
While placing the same order it failed while paying through icici netbanking.
Later i was not able to cancel the order and also not able to apply the same code as its says you can use the code only once which i have used during failed transaction.
I tried calling to customer care and send a mail but no reply, next day i got the reply saying that we will you cash back to your big basket wallet.
They them self cancelled few of the items and send the remaining items at home.
I have paid cash to delivery person as it was never mentioned that i had to pay through icici banck card.
Later when i ask them about the case back they are telling that your order value was not 1500 and also you have not paid through icici bank account.
Kindly help me! Was this information helpful? | 
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