Bigbasket.com — Repeated non delivery of products

Address:	Kolkata, West Bengal, 700136
Website:	www.bigbasket.com

Order No. MKOO[protected]

Please be informed that BigBasket.com is repeatedly missing orders. Above order no. was missed today, similarly they missed yesterday's delivery too. And this is quite alarming.

Even they are not replying to the emails too.

If not delivered today. I have asked them to send their registered office address so that I can send you a written communication through speed post.

I asked them to arrange immediate conference call with the delivery boy through email which they does in case they have good intentions, but they have failed to arrange a callback too.

This is something not acceptable and I believe it's mischievous as this is happening time and again. Very sorry to inform you that I am not going to spare them, I feel they are using public money by taking the orders from consumers bank account, keeping the money in their wallet interest free for long time. They have a zero customer service and big zero customer oriented e-commerce portal.

I will not relent until I get the justice.

This is a very serious offense. And an immediate FIR will be lodged u/s 420 of IPC against BigBasket.com management. Please mind it.

Thanks,