Bigbasket.com — rude and arrogant behavior

Address:

Mumbai City, Maharashtra

I had ordered vegetables on 5/6/15.The delivery slot was between 7-10 pm. I waited till 9pm and the delivery didnt come.therefore went out for dinner.at 9:30 the delivery guy comes. So ask hinto wait for 10-15 mins or instead finish wid other delivery and come back. But the delivery guy was not at all co-operative n instead kept say to cancel the order. My bill was already paid online and i knew i wont be avialable to get delivery tomo as will be working. So i still insisted for the same day delivery and asked to the delivery guy to wait for atleast min 5mins. But the delivery guy was very rude in behaviour and woudnt pay any attention to wht i said and went away. I was forced to cancel my delivery and didnt get the refund back to my bank a/c as i paid thru debit card. Im very furious and will never be recommending any one or no longer order from bigbasket.com