Bigbasket.com — terrible service

Too many issues. It has become norm for them to deliver near expiry products. I have escalated on twitter various times but they only make false promises. The next delivery is again with near expiry products. They have items displayed which are not in stock. I tried to order a product on 3 instances and they kept cancelling. I asked them why do they display and allow to add in cart when product is out of stock. No explanation and the product continues to show on their app. Vegetables delivery were wet. I returned at doorstep. Placed order again. They sent wet vegetables again. There is no option of selecting a delivery slot. No slot options provided at all. They have pre applied the delivery slot as per their choice. Have escalated issues multiple times but no use. They are absolutely not bothered or interested in any kind of customer service. Pathetic service!