[Resolved] Bigbasket.com — unable to use account

vishalanand2206

from Delhi, Delhi

Address:

Gurgaon, Haryana, 201305

I am unable to use my account since past 1 week and despite several complaints i have not received any resolution yet. I was told that there is a technical issue and the problem would be resolved in 24-48 hrs but even after a week the problem has not been resolved. How can the company make such false promises? This is the condition of a bb star member who has paid rs 600 extra to get better services. Shameful.

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Mar 12, 2019

Complaint marked as Resolved

BigBasket.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.