Bigbasket.com — Upsetting service big basket bangalore amount refund discrepancies

Address:	560066
Website:	www.bigbasket.com

Hi team,

I placed an order worth of rs.1140 on 7thsept with bangalore bigbasket team. however this order got splitted into three orders with the order ids j-bbo[protected], j-ebo[protected] and j-ebo[protected] that amounted rs.566, rs.220 and rs300... which is lesser than the original amount i paid. moreover the rs566 amount was not delivered completed and only product rs.530 were dellivered.
The bigbasket team only refunded the rs.36 amount from this. also the rest only rs.300 was cancelled later. now cleverly, bigbasket only added rs.376 to my wallet. (300 for the cancelled item n 76 for the products undelivered with 150 extra) however i paid rs.1140 at the begining of the order, but got order for rs (530 + 220) i. e. rs.750. later 300 were added for the cancelled order. i want bigbasket to pay be[protected]+220+300) = rs.90 that they have not refunded me yet.

Lot of ticket raised for this issue, one such being [protected] and mails has been dropped but none have contacted me. also today the new order bbo[protected] also got cancelled due to some stupid packaging issue. the bigbasket customer service have recently turned utter hopeless and [protected]@bigbasket.com is utter nonsense in returning vague mails and eating up my time.