| Address: | Hyderabad, Andhra Pradesh, 500032 | | Website: | www.bigbasket.com |
24th aug16, Client ph-[protected]
My husband sent gift on a very important day of my life through BigBasket as he is living out of india, but i missed delivery for 5min(call came by 9am and my call back at 9.05am) as i am working in US shift and called them more than 10times but never they call back further time delivery, that time i was unable to open my eyes and that one girl was trying me on conference call with delivery boy so balance was going to zero.I was recharging and calling them and was explaining the same issue again and again to the same girl but they never called me back(i felt like i am barking and they dont care).Finally i got dry rose no chocolate which got cancelled after i warned them about bad service, why are playing with customers emotion.They are taking delivery charges so they have to delivery on our comfortable time.Please kindly take it seriously and try to avoid these harassment on customer after paying completely.Now i am on poor health condition and on leave for disturbing my mental balance.I really wish to go for complain a case against emotional harassment. Was this information helpful? | 
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