[Resolved]  Bigbasket.com — Befooling and playing with customers' money

Address:New Delhi, Delhi, 110075
Website:www.bigbasket.com

Dnt take ur customers for granted, i[censored] r running a business so successfully this all because o[censored]r customers, dnt befool ur customers ..in today's world there r various options available in the market for getting grocery items. People using ur services just because of ease of timings that u ppl r providing to the buyers but when this easiness turns into befooling people then dont think for long time profit with ur existing buyers...and our reviews are enough for ur potential buyers to understand the services provided by you!!! y order has been put on hold or delayed for twice without any prior info by ur customer services n more ur CC executives... dnt giving proper information on making multiple calls n even cutting d calls in between mindfully, is this ur services n way...to deal with ur existing customers? lz get some attiquettes to ur employees and in ur services too for better business.

More who will refund me for cancellation as u ppl r fast for deducting money on cancellation from customer front but what about customer's compensation? is their money illegally earned ? and one more thing ...u ppl r providing a toll free number but why my money got deducted after making calls to ur customer care? who will pay my that loss?

Bigbasket
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Mar 2, 2017
Complaint marked as Resolved 
The Company's responsible employee called me up and assured me of the quickest delivery and I m really satisfied with this assurance and words of the company man. Thank you and hope to get best services in future.
BigBasket.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Big Basket has delayed delivery of goods for more than an hour. the slot for delivery was 5:00 pm to 8:00pm on March 2, however, there has been no intimation by the company or reason specified for the delay. I have yet to receive the goods which I have paid for already.

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    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
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