[Resolved]  Bigbasket.com — bigbasket order dx-mguvo[protected] not delivered

Address:	New Delhi, Delhi, 110017
Website:	www.bigbasket.com

Hello,

I placed one order from bigbasket on 3rd june 2018 which was supposed to be delivered on same day between 6pm -8pm. There were 25 items total bill amount was 2151/- which was prepaid.

My order no was: dx-mguvo[protected].

In evening same day when i recevied sms that my order got delivered, i checked bigbasket mobile app and it also showed same status, but order was never delivered.

I tried calling big bakset many times on their customer care no.[protected] but most of the times i get message that number is not correct, one time i was able to reach but customer care executive had no information and she promised to call back but that call never came.

I have mailed big basket on their email id : [protected]@bigbasket.com but much to my dismay they didn't respond there as well. Bravo!!

This is pathetic customer service from bigbasket.

Though my previous experience with big basket was good but this incident has left bad taste in mouth i will definitly think whether to stop using bigbasket.

Best regards,
Amit kumar singh