[Resolved] Bigbasket.com — Incorrect backdated charges with out any proof

Apple2020

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

On Aug 5th 2015 charge for 1017 INR showed up on my account. The charge is tagged as short collection for a delivery in 20th July 2013 (over 2 years ago) I called 3 times on 3 different days to figure out what's wrong. I was assured that charge will be removed in 1hr and some one will call me to confirm. 7 days later no call and charge is still there so much for customer service. The order number under dispute is BBO[protected]

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Complaint marked as Resolved

resolved by big basket, charges taken back by vendor ------------------------------------------------------------------------------

BigBasket.com customer support has been notified about the posted complaint.

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Apple2020

from Bengaluru, Karnataka

On Aug 5th 2015 charge for 1017 INR showed up on my account. The charge
is tagged as short collection for a delivery in 20th July 2013 (over 2
years ago) I called 3 times on 3 different days to figure out what's
wrong. I was assured that charge will be removed in 1hr and some one
will call me to confirm. 7 days later no call and charge is still there
so much for customer service. The order number under dispute is
BBO[protected]