[Resolved]  Bigbasket.com — order

Address:Mumbai City, Maharashtra, 400063

I have ordered on 9aug 2018. I did not get my order, today is 12 aug. Big basket changed time slot according the way they want, without letting me know. Customer service picked my phone and said, " they would get back to me but i did not get any call from there side. If i would cancel the order, they charged money for cancellation. Kindly registered my complain.
Alpana chandra
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Sep 26, 2018
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2018
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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