[Resolved]  Bigbasket.com — product is not delivered

Address:Mumbai City, Maharashtra, 401101
Website:Big basket

Dear, i order before 2 days big basket message me that product is delivered on 8/09/18 on between 8.00 pm to 10.30 when i called on helpline no. They will conference me to delivery boy he told me that he will coming with in 15 minutes but when he not coming in 15 minutes i ll call again to helpline no they will again conference me delivery boy then he told me that his time is over he told me that he will call me on my alternate ph. No. But he didn't called me. And not delivered my product. Now what to do??? This is not to way talk like this very disgusting. Pl delivered my product i already pay money of product.
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Oct 12, 2018
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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