[Resolved]  Bigbasket.com — Return initiate-still in progress after 20 days

Address:	Bangalore, Karnataka
Website:	www.bigbasket.com

Bigbasket.com order no. BBFVO[protected]
Due to cancellation of the above order, An amount of Rs. 1020 suppose to be credited to my bank account on 9th of September 2016. Every time we contact customer care, person informing us that return initiation was not happen and delaying 4 to 5 days. Like that 20 days passed. Today is 28th September and a new date has been given to us.
Is this a new way of doing business? Not returning customer money and earning interest out of it!