[Resolved] Bigbasket.com — service offered | |||||
Every time for the last 6 deliveries that i have placed orders for frim big basket the online credit card payment is declined stating an issue at their end, but the order is placed. When i call up the support staff mention that they can see the transaction has failed but only suggestion is to try again which doesn't ever happen. Then they say i could use the credit or debit card on delivery. The delivery boys have never carried the card swipe equipment.in times when cash transactions are strongly being discouraged this kind of practices from big basket are unacceptable. Was this information helpful? | |||||
Oct 31, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Sep 28, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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