[Resolved] Bigbasket.com — services of big basket are pathetic | |||||
Hi.. My order was to to b delivered between 6:30 -8:30 pm. Order not delivered and no information regarding it. 9pm i got a mail regarding delay in delivery. 9:15 i call customer care... Delivery vendor not reachable. Customer service executive on top of it asking me cam i shift it order... Strange... Order then not delivered n d morning. Delivery boy calling and telling that no bod y at home.. Whereas everybody at home. But delivery boy not there. Order gets shifted to one mor e day. Tried calling delivery boy he s still unreachable. Order wud now reach tomorow. 48 hrs for express delivery service... Great going big basket. Better to place order in nearby local shops where estimated delivery s half hr. Was this information helpful? | |||||
Oct 3, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Aug 26, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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 1 Comment | |||||
Comments
I had ordered a Mysore sandal, jasmine, rose soaps and in the package of set of three...I received only 2 of them in the box .And the package delivered was apparently already opened .Please look into it so that this won't repeat again.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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