Bigrock — Fake and fraud service


I made a website and hosted it on bigrock linux premium hosting of 2399/- per year.
In the main page of their website they clearlt posted about the plan,
1. Unlimited disk space
2. Unlimited traffic
3. Etc etc...

And also a "*" mark on price tag..
But this condition is only applicable on price of the plan..

I purchased it..
Now i made my site and started uploading data on server..
But suddenly i reached about 20gb.
Erver giving error msg oftenly "disk quota error"

Then i called support team of bigrock..
I told my issue them...

And their answers are completely a...
They told me that we provide 20gb disk space for security purpose.
They suggested me to upgrade again my plan..

Now pls tell me bigrock team... What does "unlimited" actually mean for u???

The jokes not ends here..
Even i was very angry during phone but still i listened all over the phone..
He told that they provide unlimited space for website data only..
I. E. For only. Php,. Html files they provide 20gb..
Uch a great company i had ever seen..

Also he told me that it is company policies..

But when i asked that why they not informed this policy to evry customer before purchasing the plan and why they dont posted it o the banner of plan advertisement on theirpage..

And at last he gave me an excellent answer "sorry sir i cant do anything for u"
Any call disconnected..

Now i want only 1 thing..

Eiether they return the whole amount of plan.
They provide unlimited space as per the deal..

Otherwise i have to raise this complaint in state court..

This is my request to all customers of bigrock..
Please don't beleive them..
Its my personal experience..
Always clear every thing through their support team before buying any plan..

Other u will also suffer as like me..
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BigRock India customer support has been notified about the posted complaint.
May 06, 2016
Updated by akmmhto
No solution yet...
Sep 01, 2016
ravi legal consulate's response
Missleading customers
Complaint comments 


Mis leading the customers and taking more money for any service we buy.
in this case we purchase 3 email accounts and my money was deducted, but i only issued one email account, .

better don't do any business with this bigrock .

Best Regards

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