| Address: | Mumbai City, Maharashtra, 400069 |
Bigrock is a big fraud company
I was using hosting services for more then 3 years. Recently my hosting plan has got expired and we aren't able to renew it. Before expiring the hosting we have taken a backup for public_html twice in different system. The reason for downloading twice the file is to make sure our all files and all domain site should be there. But when checked my downloaded folder there are many domain files and folders are completely missing. It does not have any files and folder for the domain name. I have sent mail to them with attached screenshot for their reference.
I asked them to check and let me know why does it happen (Missing from both the downloaded folders.) which shows it has some technical issue from their side.
In the revert mail they have sent me some link with payment of rs. 1180 to pay and download the files again, also they have mention they are not sure if i pay them i will be getting my files properly and that rs. 1180 for one time download link.
Which means purposely they are doing the same to the customer so that they pay each and every time to download their own files. Otherwise how could it is possible to not get files download properly even in two different systems. Was this information helpful? | 
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