BigRock India — BigRock SCAM - If Your Domain Name Gets Stolen, transffered, Don't Expect Support from BigRock

I'm using BigRock since 2010, registered 100s of domains and this is the first time, I lost all faith in this company and never recommend it to use. If something wrong happens to you, they will be not interested to listen. Support is worst and they disconnect the calls.

My domain name has been transferred in 2019 without my knowledge and I'm unaware of this event. The BigRock team says I should contact the registrar where the domain name has been transferred but in this case, BIGROCK is responsible for where my domain name was bought and stored.

Still, I contacted the registrar [where transferred] and they want BigRcok authority to contact their support team and share access logs & EPP codes.

It's been almost two weeks, and I don't see any movement and it's been five days since they replied last. I'm sure, I'm going to loose the domain name because of these slow people.

If I'll lose the domain name, 20+ people will be losing their job as it's tough to build a business from scratch and using another domain name.

DON"T USE BIG ROCK - AN HONEST |FEEDBACK FROM A DECADE-OLD CLIENT.

Case #: 32724875
Was this information helpful?
No (1)
Yes (0)
BigRock India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigRock India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    90
    Pending
    0
    Resolved
    19
    BigRock India Phone
    +91 22 3079 7982
    +91 82 4661 4011
    +91 22 6720 9001
    BigRock India Address
    ACME IT Park, Old Nagardas Road, Directiplex, Andheri East, Mumbai, Maharashtra, India - 400069
    View all BigRock India contact information