BigRock India — careless, inexperienced, foolish customer care executives

Address:

560030

Bunch of fools working in the company. I wonder if anybody know their job well.

Unable to solve simple issues. Customer care team is too slow and lethargic.

Very poor communication and problem skills.

Do not waste your time and money with bigrock. They do not provide 24/7 support as mentioned in the website. They typically work from 10am to 7pm.

They close tickets without resolving the issues. I have been stuck with issue for more than 15 days and it is lying unresolved