| Address: | 204101 | | Website: | www.bigrock.in |
The service for the first 2 months is good, but once your refund period is over, all your websites your down with 502 bad gateway error or 503 service temporary unavailable error. I am using wordpress, the most popular cms and using popular themes and plugins, even then they are killing mysql queries and forcing to buy vpn or otherwise they will make your websites down again and again. They are just cheaters, when you complain them, they reply after 8-10 hours and phone support is also at the daytime only. No matter what your problem is, they will not do anything and blaim you for all they errors. You will never get any support from their side.
I raised ticket hpb[protected] but all they will do is that they will send you some logs of killing mysql queries.
The reality is that their servers are overloaded and just killing traffic by making websites down.
One more thing i want to tell you that you will not be able to run any cron jobs such as backupbuddy or any other as they kill these queries in between so their is no easy way to backup your website if you are using bigrock.
Stay away from them guys.
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BigRock India — No Resolution
Bigrock mentioned that my website would be responsive, but after purchasing domain no proper response of the raised ticket,