BigRock India — vps server not refund in 1 week

Address:

Khandwa, Madhya Pradesh, India 450001

Dear sir,

I bought a vps from bigrock company. For which i requested a refund for this company, but they flatly refused. While speaking with the chat agent, i was told that there is a money back period for 30 days. Because of which i bought. Whose chat screenshot is also available with me. But despite requesting from bigrock's support team several times over about 1 week that this product is not in my use, please return it. But they are telling me that we will not return. While i am requesting them again and again. Please give me a refund. I am sending you a pdf invoice converted to an image.

Consumer name: om giri
Domain name: wooow.in
Email id: [protected]@gmail.com
Purchase date: 27 aug 2020
Creditor name: endurance
International group
(India) private limited
Purchase amount: rs. - 26344.82/- inr

Thank you.