BigRock India — worst web hosting service

Address:

Patna, Bihar, 800025

Bigrock is the worst organization, i have ever seen.

I have never seen such irresponsible and untrained technical support as i have faced with bigrock. It's a very bad experience with big rock. More than 10 days gone, but their technical team is not able to find the solution.

Only fake updates are mentioned on forum dashboard.
They have updated, "majority of websites has restored" but asking about name of any website which has been recently restored, they have no answer.
To make their clients confuse, they are posted such type o[censored]pdates.

As i feel they are planning to shut down the hosting service and not willing to resolve the issue. Because its not possible to take such a long time period to resolve any kind of issue. I am also a technical person and understand the restoration process.

I suggest to all victim, just start finding some other solution rather than asking to bigrock customer care. They have fix answer that their team is working hard to resolve the issue but we can not provide any eta.

Bigrock is the worst organization, i have ever seen.