Bigtree Entertainment Pvt. Ltd. — no information regarding my ticket

Address:

Khordha, Odisha, 91

I booked 04 tickets of robot 2.0 for tomorrow 10 am show at swati complex, kharvel nagar, bhubaneswar. I made payment through google pay at 11.32 pm on 30th november 2018. But now the amount of rs 404.26 is deducted from my account. But still now no confirmation regarding my tickets. It's so ridiculous. So please let me confirm about this as fast as possible. So that it all be helpful for me. Before it happened once at 7.16 pm today also.