Bikanervala / Bikano Complaints & Reviews

We have ordered on 12th jan at around 1:15 in afternoon, for team in our office (Kronos - sector 62, noida). After receiving the bill we got to know that bikanervala jaipuria mall indirapuram has charged extra as we have ordered 200g jalebi but in the bill we were charged for 1kg jalebi instead. Also we have ordered 1 paneer momo and 1 veg momo but instead we got 2 veg momo.
We informed bikanervala about the wrong delivery and wrong...

One fine morning with my tea i opened a new packet of bikano baked delights kaju pista cookies. First one was delicious followed by an urge to eat more. I ate the second one enjoying in my mouth and suddenly found a big stone approx 9mm in my mouth. I was completely astonished “how come a renowned company supply stones in biscuits instead of kaju pista”.
And above all i bought this product in “usa”.
“shame on bikano...

Hi,

Its has become a regular practice of bikaner sweets to give less product's in parcel bag ...

Last time Pav was missing...Today Dahi was missing from parcel bag...some days back samosa was missing...

Customers must count their products again at the receiving counter to avoid such corruption...

Regards,
Sajid
Nerul/Kharghar/Navi Mumbai...

Ordered paneer tikka, paneer pakora, vegetable momos, mattar samosas, chocolate cake, and dahi bhalla. On opening, the packing was pathetic, the paneer tikka, paneer pakoras had fumed, badboodar foul smell paneer. The veg momos were smelling bad and cold! When complained to area accounts incharge, he retorted "aap ney konsi 150 thali ka order diya hai? Arrey thanda hai to garam kar london janab!". We objected to the tenor of his language...

Hi,

Today I have purchased 37 pieces of samosas form your sec29 gurgaon outlet but have received only 32 pieces. While highlighting the issue with your outlet they are saying that there is no. discrepancy. Please look into the matter
Invoice No 01/17181031/0893.

Regards,
Archit
[protected]
Archit.[protected]@citi.com...

Hello,

I came at 8.10am to get 6 plates of breakfast at bikanervala unity one rohini new delhi but the lady at the cash counter was very rude, she lacks the basic lettiquettes to talk to a customer. She handed me the brochure and said that nothing is available for breakfast and it will be only given after 9 am. She even argued with me. And at last i had to return from there.
If this remains the customer toleration...

To whom so ever it may concern
I have placed this order yesterday in the afternoon and i have placed it wrongly as i am staying in lucknow and this order also i want to deliver as diwali gift for my relative. I thought i am placing from lucknow bikarnervala but wrongly placed from delhi.
After 10 min i have called in your delhi call center on the number provided by you on application they told me that we are cancelling your...

I had visited bikanerwala in ild mall gurgaon on two days 9th & 10th of october 2017. On 9th of october i reached @ 11:05 pm & the outlet was closed, upon enquiring i was told that the outlet closes @11.

On 10th of october i reached the outlet @10:52 pm but i was not allowed to enter as they told me the billing was closed, there were 5 to 6 other customers who protested that the closing timings are 11:00 pm however the manager...

Me and my wife visited gk2 - new delhi bikanervala on 05/10/17 for quick lunch. Order pav bhaji, idli and dahi bhalla.

1” metal screw came into the bite of pav bhaji, called manager and solution offered was replacement or money refund. I asked for a visiting card of the outlet and left.

Wrote email the same day to ids listed on their visiting card and got a reply that they would like to speak to me.
br...

I am working as asi/min in cisf hqrs lodhi road new delhi yesterday on 28.08.17 i purchased a box of bikano rasgulla from our cpc canteen and in the evening after opening the box i feel that the taste is like to be expired and sour too. And bed smelling is also in its juice. Its date of exp is june'2018. Little bit of its liquid is also putting in its cartoon. Hence it is humble requested to kindly solve my problem to replace it or may be...

I would like to inform you that our department has placed an order on payment basis against cash memo no. 9844, dt. 3.3.2017 for rs. 10820/- in, ip vijya mall branch varanasi.in this context, our finance section wants tds certificate against the cash memo (No. 9844, dt. 3.3.2017). Without this certificate, the reimbursement will not be done.
We have requested m/s. Bikanervala for this certificate several times, but this is still pending....

On friday, 18th aug. I bought many sweets from new branch of bikanervala on nh-24, ghaziabad. All the sweets were packed and given to us. Bill was around rs. 2600/-. I brought these sweets to bangalore on 19th.

After opening the packs i found all the sweets and namkeens are tasting stale as if they were kept there from many days. The motichoor ladoos were hard on the surface, the roadted cashews were not crispy at all, angoori...

The very first visit in bikanerwala cp is not really satisfactory. The executive here on counters or the one who are supposed to prepare the food for you like the one named suman do not really have the manners to talk to customers. Further, they are not listening what you are asking.
Great, representatives of bikanerwala are not really supposed to treat the customers like this....

Worst experience in bikanerwala at unity one mall (Rohini west)... The spoiled paneer dosa that too with the renowned brand bikaner wala. Paneer of the dosa was smelling very badly, we offered the manager to eat the same in front of public but he refused and accepted he knew very well that paneer was smelling even then they served it. They make the people fool and try to get it going like nothing happen in front of others and my humble request...

Hi,

I bought three 1 kg packs ofb bikano tasty. There ia a hair completely visible. Intangled in mixture which is coated over peanut. This was awful, i server it to my guests. And belive me it was really embaracing situation for us. I had dropped a mail to [protected]@bikano.com. On 2nd may.. Till day. After a long chase of reminders i got a reply from eshu bali asking for my address. Post which till day i havent got any...

Hi!

I visited your cafe near mathura toll (110a, ph-1 tulsi bagh dayal bagh agra) on august 2nd 2017 with my family. I ordered pani puri and bhala papdi there. The taste of pani puri was awful so i checked the packet. They are selling expired products there. When i asked to speak to manager, the manager was rude.
Kindly guide me in the matter or shall i take it to consumer forum. I am attaching pictures of receipts and...

Sir,

I purchased one cookies pack from bikanervala, in this pack 6 different types of cookies but in this pack neither packing date, batch no. Mention nor expiry date mentioned. Pl tell me how it is possible that these cookies r expired or not & how much time period to consume these cookies. These are good for health & any infection from these cookies when i eat these cookies.

Any packing department supervisor/operators...

I am the residence of a-353, derawala nagar front of bikaner. Water is logged outside my residence. It is dangerous to our health as will cause dengue and malaria. It is so smelly and we are facing health issue. Bikaner sweets wash their utensils daily and the water is logged due to which we cant stand at the balcony.

Kindly as soon as possible please clean this and provide the solution....

I am to inform you that on 20th of july 2017 i purchased half kg small black gulab jamun and 250 gm. Of kaju barfi from your outlet in unity one in rohini, delhli as 21st of july 2017 was my daughter's birthday. Even on 21st we had dinner in the same outlet, it is very disappointing that after consuming half of gulab jamun we found a fly in the box. I threw the box and i would say that it was my mistake that i didn't click the photo of that...

We have just visited your bikanervala company owned outlet at meerut on 21st july 2017 we ordered for a deluxe thali. All the vegetables curries offered were of very poor quality. I am a regular customer of bikanervala in gurgaon sec 29, however the food offered at meerut outlet was totally distasteful and of poor quality. Request you to kindly go and check ur food preparations in this outlet as they are using poor quality ingredients but...