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Bikanervala / Bikano Complaints & Reviews

www.bikanervala.com
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Updated: Feb 29, 2024
Complaints 280
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57
Unresolved
223
So far, so good. Bikanervala / Bikano is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bikanervala / Bikano will keep up the work and continue to help more customers with their concerns even better 🤝
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Bikanervala / Bikano reviews & complaints page 8

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U
Ujjwal Vaish
Jan 7, 2020
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food + behaviour of staff members

Address: Kidwai nagar, 208011

The food they served was not properly cooked, and on telling them about it they started to misbehave and also used abusive language.
The time was around 11 at night and i think some of them were even drunk.
Afterwards they also got agree to refund the amount of the dish which was not cooked properly but that doesn’t matter after all that misbehaviour they did to us.
I want to complaint against them and will also ensure...
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Singh_anil1403
from Mumbai, Maharashtra
Nov 1, 2019
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re: waste or expired sweet

Address: DILSHAD GARDEN, 110095

Respected sir,

On this diwali i purchased sweets from bikanerwala sweets pvt limited (Bikano burfi delight) 400 gm.
When i opened pack of sweets i found sheets condition not looks good, but due to brand of bikanerwala i tried to eat but after eating my digestive system got unbalance and resulting to this loose motion.

So sir please take required attention on this matter because this activity direct...
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Vishu26
from Udaipur, Rajasthan
Oct 31, 2019
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we have order rasogolla and it smells like badly

Address: New Delhi, Delhi

My mother father order spunj rasgoola from your store which stiuated at jaipuria mall indrapuram gaziabad. And we take to your staff they also smell and they both are laughing because they also know that spell is coming badly and i want a answer this type of think happend if you cant give me answer then i have bill and i will go to the consumer form that your staff is giving bad items and if anyone create problem to eat this then who will...
+2 photos
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A
Aneee
from New Delhi, Delhi
Oct 31, 2019
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fungal infected kaju burfi

Address: Faridabad, Haryana

I would like to bring to your kind attention that i recently purchased bikano kaju burfi (Batch no. B2agb, mfg. Date: 06/10/2019) on the occasion of diwali. After consuming few pieces of the kaju burfi by my family and myself, i suddenly noticed that there was some white-greenish cottony outgrowth over quite a few pieces of kaju burfi and after examining closely i came to realise that it has been spoiled by fungus. This is not the quality...
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R
Rawksna
from Mumbai, Maharashtra
Oct 30, 2019
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spoilt diwali gift pack of rasgulla

Address: Amritsar, Punjab, 143005

I bought Diwali gift pack of bikano from Easyday Majitha Road Amritsar Punjab . consisting of bhujiya and rasgulla in the metal box price 200 Plus.. however I found that the rasgulla Pack was all puffed and when I opened it the entire gas came out with the syrup on my face and the Rasgulla were all puffed up n smelling bad. I had written the complaint to bikano on its website and got no response and so I called today the easy day and informed...
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R
Rawksna
from Mumbai, Maharashtra
Oct 30, 2019
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spoilt diwali gift pack

Address: Amritsar, Punjab, 143005

I bought diwali gift pack of bikano from easyday majitha road amritsar punjab consisting of bhujiya and rasgulla in the metal box price 200 plus however i found that the rasgulla park was all past and when i opened the entire gas came out with the syrup on my face and the rasgulla verna olx. I had written the complaint to bikano on its website and got no response and so i called today the easy day and inform them. I had threw the bill also...
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H
harish dalal
from Mumbai, Maharashtra
Oct 27, 2019
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rasogolla

Address: 214, WARD NO.11, KARANJ BAZAAR, SHASTRI CHOWK, Burhanpur, Madhya Pradesh, 450331

I purchased this pack of rasogolla 1.25kg from vishal mega mart, burhanpur, m. P. And its expiry date is far away. When we opened it and taste it, its taste is not good, its taste is sour. So, what should i do now?. Will i get my amount back as it does not satisfy our need. I want a solution as fast as possible, the product is not according to its quality which i need and it does not satisfies the quality of good sweet. So, i kindly request...
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Anil K Bhatnagar
from New Delhi, Delhi
Oct 17, 2019
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poor quality (stale) of cham cham

Address: Devli Road, Khanpur,, New Delhi, Delhi, 110080

Have been purchasing Bikano CHAM CHAM, thru' Flipkart Grocery.
On 02.09.19, ordered 1 No. Bikano CHAM CHAM, thru' Flipkart Grocery, which was supplied & Invoiced by M/s Shreyash Retails (P) Ltd. on 05.09.19, vide Invoice No. FABYDW[protected] dtd. 05.09.2019. Product Batch No. B8BBA, Date of Mfg. 11/08/2019, Best Before10/02/2019.
On 24.09.19 night, when opened the metal Container and started eating, piece smelled and tasted...
+1 photos
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Chirag Tondwal
from Mumbai, Maharashtra
Oct 3, 2019
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cold coffee with ice cream

There is bikanervala outlet at jaipur delhi highway, near bahror, where i ordered cold coffee with ice cream, in that drink i found a insect, i complained about it to the in charge. But i didn't get any positive response from him. I told him to make sure before serving food that it is edible or not, i didn't bring bill or invoice, from there because i was in hurry. So please take this complaint seriously, and refund my 131 bucks as soon as...
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R
RAMA FASHIONS
from Gurgaon, Haryana
Sep 20, 2019
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manufacturing date problem

Address: Sohna road, Gurgaon, Haryana, 122001

I bought a packet of brown bread from bikanervala on 15th sept. 2019 which shows me the advance manufacturing date of 18th sept. 2019 and expiry date of 21st sept. 2019. I contacted the bikanervala by e-mail and the representative from their company said sir its a human clerical error. Its not a big deal so ignore it. How can i let it go? It still shows that it has an expiry date of 21st sept. So i can consume it without any problem. But...
+1 photos
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Lalit Munjal 1957
from Delhi, Delhi
Sep 14, 2019
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staff behaviour

Address: Gurgaon, Haryana

Hi,
I visited the bikanervala situated at sohna road, gurgaon where i occasionally go with family. We went to celebrate birthday of a 3 year old and wanted to cut a homemade cake prepared on the child's demand. However, the staff named amit kumar denied to first allow us cutting the cake telling that outside food is not allowed. After a little argument denied to provide the cutting plastic knife which he was about to provide till...
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Sangeeta Savant
from Gurgaon, Haryana
Sep 13, 2019
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unruly scene in restaurant

Address: Gurgaon, Haryana, 110021

Some drunkard created a scene in the bikanerwala family restaurant on golf course road and the management was totally useless in taking care of the situation. If i want to watch drama... I will see it on tv.

Very unprofessional staff.

Despite telling the cashiers to call any manager to control the situation... Only staff came forward... And did nothing. The drunkard created a huge scene... Threw all the food...
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S
ShilpiAnand
Aug 27, 2019
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online order placed for rakhi special and paid in full in advance but never delivered and customer care not responding now

I placed an Online Order with Bikanerwala for Rakshabandhan and PAID FULL amount in ADVANCE on 02 Aug and estimated delivery date of 09 Aug was provided to me.

The order was never delivered.

When I contacted Bikanerawala Customer care regarding this, I was told that Order has been delivered by their delivery partner 'Bluedart'. I told customer care executive that its false information and order is not delivered...
+1 photos
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V
[email protected]
from Haridwar, Uttarakhand
Jul 1, 2019
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poor quality bikaneri bhujia

Address: 64,Govindpuri haridwar, 249401

Bikaneri bhujia packed on 06/2019 batch no. BIBCS purchased from Vishal mega store haridwar found of very poor quality seems mixed with sand particles.this is very serious. Please address to my complaint.
Depute your staff to check.
Please arrange to change with penalty of being poor quality.
Virender Kumar Jain
[protected]
64, Govindpuri
Haridwar...
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P
ParveenDagar
from Delhi, Delhi
Jun 26, 2019
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informal and very bad behaviour

Address: Sector 14, Gurgaon, Haryana, 122001

Hi
Good morning
This side parveen dagar
Yesterday i was visited at bikanerwala sector 29 gurgaon branch and thier i was taking 2 esitimate bills of product but due to some reason i can’t buy that and 1 bill i dropped at counter and 1 bill in my pocket so your manger comes to me when i come out to outlet and he insult me in front of many people and told me give me that will which you take out from there and that is...
+1 photos
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S
sweety42222
from Noida, Uttar Pradesh
Jun 17, 2019
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bill paid but no availability of product

Address: Ghaziabad, Uttar Pradesh, 201010

At around 5pm I paid for A snack that was out of stock which I got to know only after i went to the counter to collect it. The Bill was already paid and the person on the otherside told me that the product was out of stock since morning and the staff havn't updated their system . when contacted manager Mr Pitamber of Bikanervala Sahibabad, ghaziabad he said that he can't do anything as the system isn't updated. to my surprise the area manager...
+1 photos
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Rakesh Kachap
from Delhi, Delhi
May 20, 2019
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tea having pesticides

Address: Plot number 32, 110075

Hi, our office has recently allowed bikano canteen to run in the premises of delhi patent office (Boudhik sampada bhawan. It is very sad and disappointing to state that our office canteen is bikano in the name one only, the owner fails to deliver promised quality constantly. Surprising it is found that he was serving tea to the office employees which he accidentally sprayed with pesticides. Once noticed, he admit his mistake what he did is...
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A
Abhishek 34
from Jaipur, Rajasthan
May 19, 2019
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mouse eating sweets inside the shelf

Address: sector 3, Rohini, New Delhi, Delhi, 110085

I went to your store at manglam paradise sector-3 rohini delhi and i encountered a mouse in your fridge. I[censored] serve this thing to your customers then sorry to say but you are not capable of holding the license. Moreover we got a box of your sweets from a marriage as a gift and the quality of your 'imarti' is really very poor. If we have experience like this even with your brand so that's not acceptable. I hope you look into the matter....
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S
Sonam1992
from Delhi, Delhi
May 12, 2019
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poor services items not available

Address: Rama Apartments sector 11, New Delhi, Delhi, 110075

Hi,
This is regarding bikervala dwarka sec 12, services were very poor, they did not have items available no lemonade no paneer tikka i dont know why it wss mentioned in menu, 10 lemon soda were ordered and it was pathetic in taste it was again given to manager.
Highly disappointed with your services.

Noodles were tastless, food not upto the mark.
I dont know what services you are giving to people
br...
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D
dikshit.99
from Pratapgarh, Uttar Pradesh
May 12, 2019
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very poor services to the customers

Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

I had visited bikanerwala at greaternoida near pari chowk, on 09th may 2019 at about 1930 hrs.
Purchased two pizzas, idli vada combo and one utthapam.
Except pizzas items were provided in 15 minutes or so.
We all were waiting to start together. But having no rush at service counter and chasing personally three four times, pizzas were provided after about 35 minutes.
I had asked the reasons for delay, it was told...
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