Bikanervala / Bikano Complaints & Reviews

I have bought two half kg rasogulla pack from metro mall karkardooma 6 days ago. It's manufacturing date is[protected] and expiry date is[protected]. Now i opened this box and it is smelling too much. It is very sour in taste just as expired.
We have a great journey with you as we are eating your products since childhood and never ever experienced like that before. We served these rasogulla to our guest and feeling very shameful in front of them.
This is very bad experience i have ever experienced in my life. I hope you will take an immediate corrective action on this.

Yesterday i have ordered punjabi channa kulcha... They served me gravy chole with kulcha... When i question them. They replied this is served like this only... You r mistaken sir...
When i complained it to manager he was just smiling...
This is the way your haldwani staff is working... They think the customer is an # to come n pay... N served him anything... N he will eat and go

Dear sir/ mam,
I found a gift pack uphaar.in this pack i received 500gm. Rasogolla and namkeen. Rasogolla pack expired on sep.19 and mfg. Oct 18. But when i open it, it smelling and less of taste. It's taste like salty. Rasogolla taste is not good but it's pack is in good condition. I m complaint against only rasogolla pack.
Please consider this.
Thank you.

You hav a cafeteria in my college sunderdeep group of institutions dasna ghaziabad, and this has worst service these guys dont have change any time, they dont have any digital mode of payment like paytm phone pay or card payment, even in the month of december these dont have normal temp beverages all they hav are refregerated... I ask to change these things they said go and complaint bikano.

Respected team bikanervala,
Im also the employee of bikanervala but i never seen this type of behavior of manager. My brother and father go to the indrapuram for purchasing some sweets before timing the time was 7:50. They entered at showroom and ask for billing the staff said outlet timing is 8:00am my brother said i m getting late staff said please talk to my manager mr. Jitender pandey. My brother go to meet mr. R pandey and he say mr. Pandey shaved her bread in front of her. He request that i m getting late sir please do the need bus pandey said no be cant generate the before time he said ok. When outlet timing is 8:00 am then why the showroom was open and how the customer entered inside.2nd why the customer wait for 20 min before open the outlet. When you not generate the bill before timing then why the customer wait for 20 min unnecessary. This is not the way to deal the customer and the brand of bikanervala is not a small name.

I want result not explanatuion

Thanks & regards
Neha chaturvedi
[protected]

Dear team

Good afternoon n greetings of the day!!!

This complaint is regarding a metal coin in coffee which i ordered from your bikanervala, preet vihar outlet today morning i. E 17 nov 2018 i was very shocked n upset on the same as it can choke out my food pipe, it was a serious case of murder & attempt to murder

I complaint to your restaurant manager of the same but he never get back to me since morning, hence i am awaking u for the same & i will file a legal suite against for the same in consumer court, i will never tolerate this kind of mis-behavior for the same. Pfa pics of the same for your persual.

If you do not take proper action on d same, then it will be a big trouble on all social media n also in consumer court (I am keeping that glass).


Warm regards
Anuraag chandra - b. D. M
+91-[protected]

Very sorry to say. I have very bad experience with you this time. I send sweets to my brother on 31.10.18 for bhaidooj. Order no 2557839. Awb no. D47067876. We received msg that sweets get deliver on 3.11.18 by dtdc but my brother didn't recieved any sweets on.. We continously complaint but not get any reply till now can you pl help me in this matter

I have ordered sweets item box confirmed order no 2544556 on 31 oct but not delivered till date to mr yash parmar, 12 silver oak, nagina avenue, magitha road, amritsar punjab pin 143001. Mob no
[protected]]. Sent by you through blue dart awb no [protected] on tracking status says restricted area which is in correct all other items are being delivered in this area. Its more than 9 days passed but sweets box not delivered. It seems that they have misplaced & it must be spoiled. Pl send another box in lieu of that. I am not responsible for this blue dart has spoiled the festive mood
Very poor service by blue dart they have not even called to mr yash parmar to collect if they are unable to deliver.
Pl check and arrange to deliver urgently. Sweets must have spoiled & seems they have misplaced send another box & penalize blue dart for the loss.
Mr yash parmar mob no is [protected] pl ask blue dart to call him for delivery.
Pl you have not replied my earlier complaint dt 4.11.2018.
Pl confirm delivery.
Thanks
Deep chand kapoor
Gh 4/304 paschim vihar
New delhi 110063
Mob [protected]
Email. [protected]@gmail.com

Purchased a mixed sweet box pack no.2623 @Rs.2586 on 3/11/2018 from sector 29 gurugram outlet. On checking the weight of the pista louj / kaju roll etc, found the actual weight 140 gm each instead of 160 gm along with an unwanted long human hair .
Weight re-checked by their own staff in their outlet in sector 29 gurugram. Then they tried to add sweets to increase weight and also offered me the same free of cost.
This is highly objectionable & deplorable keeping in view reputation of Bikanerwala. An early reply is solicited.

I have ordered sweets item box order no 2544556 on 31 oct but not delivered till date to mr yash parmar, 12 silver oak, nagina avenue, magitha road, amritsar punjab pin 143001. Mob no [protected]. Sent by you through blue dart awb no [protected] on tracking status says restricted area which is in correct all other items are being delivered in this area. Pl check and arrange to deliver urgently.
Mr yash parmar mob no is [protected] pl ask blue dart to call him for delivery.
Pl confirm delivery.
Thanks
Deep chand kapoor
Gh 4/304 paschim vihar
New delhi 110063
Mob [protected]

I have ordered 14 onion kachori and 14 malpua at 1:30 pm and told him to deliver it at 5:30 pm. When i have called at 5:25 concerned person the delivery person is already left and after two minutes i called again and he said person is ready to leave, again after 25 minutes they said we are still preparing your order and finally i had to cancel that order which i have ordered for a big event.

This complaint us regarding bikanerwala noida sector 18.
Please take this seriously.

I purchased a 400gm pack of bikano cake rusk along with some other sweets from bikano shop in sector 26, chandigarh last week. For the cake rusk particularly i paid rs 150/-. When i opened the pack after 2 days i found the rusk so hard that i could not eat it. Crispy does not mean too much hard to to break. I contacted the shop counter clerk. He refused to listen saying that i could make a complaint to company directly. Therefore, i am writing to you. The entire product lying waste. No body could eat it.

I am parveen moudgil
#5454, modern housing complex, mani majra, chandigarh
Mobile [protected]

I went to bikano cafe on 9oct 2018 at ferozepur cantt. Order some snacks with cold drink. When i paid i found that i had to pay more than mrp of cold drink. How it can possible according to government guide lines (Consumer forum) no one can demand more than mrp price. When i told to your dealing hand mr. Mukesh he ignored it. It is not good for costumers

In the month of september this year. I went to manesar bikanervala. I met with uday pratap singh i spoke with him as we belong from the same town. So he kept calling me we were gud frnds and then he asked money for his wife s treatment. Now he is not answering the phone call nor replying to my msgs it's been long now. Uday pratap singh head cashier manesar branch bikanervala. Please help. I have all the proof that i have transferred money...

Today on 22 sept 2018 i have purchased lot of food from bikanervala sohna road vide bill no 03/18190922/202623 and 202647 at around 1 pm and travelled to delhi, now i am trying since 4 pm at local number of bikanervala sohna road but no response on [protected] to complain on the quality of food. It was really embarrassing to get the food packed today and serve my parents and relatives

All the items were good except the chinese food maturian balls were stincking and the ras madurai with each price costing rs 28, all ras madurai were stale and hard.

You guys spoiled my day and trust...

I have purchased this laddo but it was fully mented & very bad in taste.
No reply from customer services team after long follow up. Ms varsha not picking my call who is handling this department.
So my request to all please pull back this bikano company & give good rating to haldiram.
This problem i m suffering but still resolution in zero. Fake customer care & fraud staff and fraud contact numbers given.

Thanks
Dinesh
[protected]

Dear team,

I visited bikanervala (Unity one mall, near rohini west metro station, sector 10, rohini, swarn jayanti park, rohini, new delhi 110085) on 24 august in the afternoon.
They have displayed cashback of rs100 if paytm completes with paytm for minimum transaction of rs 300. The problem is i have not received any cashback and they are making fool of the customers there.

The representative there was ankit chauhan, he himself has completed the transaction through my paytm account on my mobile phone.

Date of incidence: 24 august

Time: 12:03 pm

Location: mentioned above

Allegation:false offers and making customers stupid.

Transaction id : #0csp[protected]

Proof:
I am attaching the photographs of the bikanervala representative desk (Order window) where they have published a fake offer and second photograph is the transaction i did from my paytm wallet.

Help: i dont care about the money they have charged, it actually the food i have eaten, but the concept is of ethics, how can they fool me. I cannot adjust this foolishness i cannot digest this false act. Kindly take any action against it or i will see them in court for sure.

Reson: paytm is in financial services it is definitely not a fault from there the bikanervla is making false offers to fool people.

I have purchased two masala dosage & sweets (Ghever& kalakand) from bikanervala, shop in modipuram, meerut (Up) on dated 15/08/2018. After eating these foods i have suffered from indigestion & stomach pain.
So, i am complaining against the above said severe problem.
Sundeep katiyar
B-341, shraddha puri phase ii kanker khera meerut (Up)
Mob. No.-[protected]

My self jyotish prashad sah and mobile [protected]. I have a small soap near sanjay enclave jahangirpuri. I havev already purchage a product every day but your some bikano chana masala packet is damage and bar code no[protected]. Because your manufacturing faoult or others i dont now.. Also different date is their mention in the packet. So kindelly apporach to me. But you can not take responce i approach to fassai complane centre also approch to indian gov. Site. That packet aslo give to the food testing dept. Of india...
Thanks

I bought a cake from bikanerwala located at Gt karnal road, 110009 at 6 pm on 18th july, 2018 and cut it at 12am that night. The cake smelt so bad and it was all spoilt by that time... I went to bikanerwala on 19th july and the manager talked so rudely to me and said that we don’t give guarantee for cakes... I want a strict action regarding this else as soon as possible from the company side. I left the cake their itself.