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Bikanervala / Bikano — cockroach in aloo bhujia

I had recently purchased a packet of bikano aloo bhujia and after consuming about half of it i found a cockroach in it! This is neglection of the guidelines and regulations laid down by the honorable ministry of health and family welfare. Contrary to all the existing norms and regulations finding a cockroach in the packet is an absolute and intolerable breach of trust which is severely disappointing in nature. This is clearly a reflection of the failure of your quality control which led to the endangerment of my health, not to mention the rs.45 which now stand wasted. This is only tempting me to approach the consumer courts in case you fail to redress this. A cockroach is infectious because it contains harmful viruses and bacteria which can threaten the well being of one's body which, if found in food substances can cause deterioration in health and mental well being of a long time customer.
And this was manufactured recently on 12/04/19 which means that there is negligence in the supervision and implementation of food safety and quality along with health safety measures.
Fssai lic. No. - [protected]
cockroach in aloo bhujia
cockroach in aloo bhujia
cockroach in aloo bhujia
cockroach in aloo bhujia
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Complaint Status


[May 04, 2019] Bikanervala / Bikano customer support has been notified about the posted complaint.
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    Bikanervala / Bikano
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    175
    Pending
    0
    Resolved
    54
    Bikanervala / Bikano Phone
    +91 11 4700 6700
    Bikanervala / Bikano Address
    A-28, Lawrence Road, Lawrence Road Colony, Block C 6, Wazirpur Industrial Area, Tri Nagar, New Delhi, Delhi, India - 110035
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