Bikanervala / Bikano — Complaint_ order Number #[protected]

Dear Sir,
I have ordered two dosa and one chowmein with machurian at 8.20 PM vide order number[protected]swiggy app) and it was supposed to come in 41 minutes however it has not been delivered yet.

When I called the Bikanerwala number which has been given on the app ([protected]) however it could not be picked up even one out of four times.
Also, when I tried to talk the manager at the bikanerwala shop through a swiggy person, they replied we will not talk with customers.
This is very disappointing behavior for such a reputed name.

Please look into the matter.
Regards
Mayank Jain
M-[protected]