Bikanervala / Bikano — crispy cake rusk

I purchased a 400gm pack of bikano cake rusk along with some other sweets from bikano shop in sector 26, chandigarh last week. For the cake rusk particularly i paid rs 150/-. When i opened the pack after 2 days i found the rusk so hard that i could not eat it. Crispy does not mean too much hard to to break. I contacted the shop counter clerk. He refused to listen saying that i could make a complaint to company directly. Therefore, i am writing to you. The entire product lying waste. No body could eat it.

I am parveen moudgil
#5454, modern housing complex, mani majra, chandigarh
Mobile [protected]