[Resolved] Bikanervala / Bikano — Delay in services

Ajit Singh Rana

from Ahmedabad, Gujarat

Address:	Faridabad, Haryana, 121001
Website:	Bikanervala

I visited your bikanervala at EF-3 MALL faridabad for dine in.but, I really feel dis satisfied with your services. We have ordered 5 items out which 3 items deliver as per regular time but Rajkachori and chola batura reach once our meal is finished inspite of 2-3 reminded to your manager. Once I finished my meal I talk to your manager and after saying sorry for incovienence he arrange the balance items.
It really feel embarrassing to take my guest to your outlet with such a bad pathetic service.
Pls improve your service otherwise your name and fame will go in vein in few years.
My invoice no-0000csp[protected]
Dated 25-2-17
Time-9:36 pm
5 items
Ajit
[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2017

Complaint marked as Resolved

Bikanervala / Bikano customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2017

Bikanervala / Bikano Customer Care's response Dear Ajit Singh Rana,

Thank you for your valuable feedback. We regret to hear about the experience you had. We will ensure that appropriate measures are taken to resolve the issue and hope to meet your expectations in the future. We look forward to see you soon again.

Thanks
Bikanervala

Verified Support

Mar 07, 2017

Bikanervala / Bikano Customer Care's response Dear Ajit Singh Rana, we believe our team contacted you and have taken a proper note of your feedback and the same has been resolved amicably. We look forward to see you soon again.
We would also request you to share your feedback if you feel satisfied with our Customer support at [protected]@bikanervala.com
Best Regards,
Bikanervala