[Resolved] Bikanervala / Bikano — Gift vouchers not received

Pooja3

Address:	New Delhi, Delhi, 110065
Website:	www.bikanervalaonline.com

Hi Team,

I have been calling the customer care team of Bikanervala from last 9 days and have raised query several times on their email ID's([protected]@bikanervalaonline.com, [protected]@mail.buildabazaar.com) too but no one has replied till date.

I have ordered the Gift vouchers for Rs.1000 on 26th October and neither I have got any confirmation nor have received the coupons till date. My money has been deducted from the account and till now no response has come from their end.

I personally visited their store but no one had any clue about the online services. I am really disappointed from the services and the customer care as they never respond and even the store employee was too arrogant when I checked with on the same.

Would request you to kindly look into this complaint at the earliest.

Regards,
Pooja

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May 12, 2017

Complaint marked as Resolved

Bikanervala / Bikano customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Bikanervala / Bikano Customer Care's response Dear Pooja, we regret for the inconvenience caused. Kindly share your contact details so that our team can get in touch with you and look into the matter.
Thanks/Bikanervala

Dec 06, 2016

arambhajay 's response Two order not delivered till today. Two or three times i talked with coustomer care official.. I got very bad expereince with online shop of bikanervala. Now I want refund of my order no [protected] and [protected].