Bikanervala / Bikano — staff behaviour

Address:

Gurgaon, Haryana

Hi,
I visited the bikanervala situated at sohna road, gurgaon where i occasionally go with family. We went to celebrate birthday of a 3 year old and wanted to cut a homemade cake prepared on the child's demand. However, the staff named amit kumar denied to first allow us cutting the cake telling that outside food is not allowed. After a little argument denied to provide the cutting plastic knife which he was about to provide till he wasn't aware that the cake is not restaurant's. So clearly, the outside food policy was not in general but was just dependent on weather u have purchased the cake from the restaurant. Such a big brand is only bothered about the revenue earned from the sale of a cake. That spoiled our total evening. Shall never forget the incident and shall never visit any bikanervala in future. Pathetic hospitality