Bikanervala / Bikano — very poor services to the customers

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

I had visited bikanerwala at greaternoida near pari chowk, on 09th may 2019 at about 1930 hrs.
Purchased two pizzas, idli vada combo and one utthapam.
Except pizzas items were provided in 15 minutes or so.
We all were waiting to start together. But having no rush at service counter and chasing personally three four times, pizzas were provided after about 35 minutes.
I had asked the reasons for delay, it was told to me that we can only hand over after receiving from cooking room.
By that time having no options, we had eaten cold utthpam, idli vada.
Restorant incharge sitting coolly at his place and not intrested in activities.
Delays happens on earlier occasions too.
So decided not to visit bikarnerwalla outlet at pari chowk.