[Resolved] Bikanervala — Rakhi and sweets not delivered but money deducted from bank account

Varshat

Website:

www.bikanervalaonline.com

I bought a rakhi and sweets package on aug 14, 2016 and paid with e banking to deliver to my brother in hyderabad. They deducted money rightaway and didn't confirm about my order evenin 24 hrs. I contacted them via email, query on their website link provided and no body bothered to answer. I tried to reach their customer care number which was not picked up as well.
Highly disappointed with their unprofessional behavior.
I would never buy anything from them and will spread the word with friends and family.
Varsha

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Oct 25, 2016

Complaint marked as Resolved

Verified Support

Sep 23, 2016

Bikanervala / Bikano Customer Care's response Dear Varshat,

We apologize for the delay in response & also regret the inconvenience caused to you. Kindly share your contact details, in order to look into the case deeply.
Thanks/Bikanervala