[Resolved]  Billdesk — Account debited twice against a single application

Address:

Sodepur, Uttar Natagarh, P.O Pansila, Makaltala, Near Projapoti Bari

I had to make a payment for PSC WBCS EXE. 2022 examination. First transaction got failed showing the pop up " time out". I tried to make a payment once again in the same day (23/03/2022), but it showed the same pop up as previous. I waited for 24 hours and saw that the payment was successful against the application. However, against a single application Rs 210.00 was debited twice from my account. And I didn't get my Rs. 210.00 till date (17/04/2022). It was completely your technical glitch and that is why my account got debited twice. And the main reason was the pop up I mentioned earlier. I mailed to PSC, tried to reach over the phone but they responded in no way. I request you to please refund Rs. 210.00 to my account as earlier as possible.

1st Transaction Details as reflected in my bank account statement:
[protected] RECOM/PRCR/[protected]/23-
[protected]:07:33/NPO
210.00

2nd Transaction Details as reflected in my bank account statement:

[protected] RECOM/PRCR/[protected]/23-
[protected]:10:57/NPO
210.00

Rs. 210.00 was spent on your Debit Card XX1439 on[protected] at PUBLICSCP, Mumbai. Available Balance in your Account is ******"*".UCO Bank

Rs. 210.00 was spent on your Debit Card XX1439 on[protected] at PUBLICSCP, Mumbai. Available Balance in your Account is #######.UCO Bank
ENROLLMENT ID: WBPSC[protected]
Application Id: [protected]
Applicant Name: SAYAK CHOWDHURY
Email id: [protected]@gmail.com