[Resolved] Billdesk — Payment made, but not paid to LIC

[Resolved] Billdesk — Payment made, but not paid to LIC

S Sampurna Gunthadodi Jun 8, 2024 Jun 8, 2024 This thread was updated on Jun 8, 2024

Date : 08 June 2024 I have made a payment to LIC through Billdesk gateway using Gpay UPI option. The money has been deducted from my bank and transaction completed on Gpay. However the completion page did not pop up instead the payment page has come up with multiple options to pay (like online banking, UPI etc) again. I expect a refund or LIC premium payment receipt as I haven't received it. +2 photos Was this information helpful? No (0) Yes (0)
Jun 8, 2024 Complaint marked as Resolved After quite sometime I have gone to the payment portal, checked if the receipt has been generated. It got generated but didnot get it over mail or SMS BillDesk customer support has been notified about the posted complaint. Jun 08, 2024 Updated by Sampurna Gunthadodi Refreshed multiple times and got download the receipt through LIC payment portal. Did not get it through notification through mail or SMS
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