Billdesk — Aircel online prepaid recharge

Address:600015
Website:aircel epayment

Hiii,
I have recharged 2g unlimited plan @ RS.195 .
You have deducted that amount from my bank account but I didn't get that recharge to my number .
Its shown transaction error and I didn't get transaction I'd after I did payment .
My number:[protected]
Transaction date :[protected]
Pls do need full .
Kindly resolve this problem as soon as possible.
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Dear kalai101994,

We are forwarding your concern to the team. Kindly share the following details in order to look into your issue:

Screenshot of any message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear kalai101994,

We would like to inform you that no such transaction found on mentioned date.

Thanks and Regards
Aircel Social Media Team
Aircel Number: [protected]

I have done the recharge by using https://epayment.aircel.com/aircelonlinerecharge/ website for Rs.204/- (Aircel web exclusive recharge). During the recharge, I have chosen "BHARAT QR CODE" payment mode for paying the money. the amount of Rs. 204/- was credited from my bank account. But I got the reply
" Sorry we have not received your payment. Please click on below link after your payment done" from your website. I have clicked on the link but it was not working. Kindly take the necessary steps to refund the money at the earliest. Herewith, I enclosed payment details for your perusal.

with regards,
R.Sathish Kumar
[protected]
[protected]

Complaint Reference Number by mail
ERN[protected]YB0676
ERN[protected]SXWVY6

Complaint Reference numbers (from customer care 198)
1-[protected]
1-[protected]

I didnot get any proper reply from aircel customer care

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