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Billdesk — amount debited from icici account (via billdesk gateway) but not credited to nps account.

I paid rs 16000 + taxes = rs 16019.59 via billdesk payment gateway on 21-aug -2020 at 2.06 pm, the amount got debited from my icici bank, but got error with the billdesk acknowledgement where it takes back to the nps portal.

Sms from icici bank came for the debit of the amount

Sms confirmation from nps was not received
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BillDesk customer support has been notified about the posted complaint.
Aug 24, 2020
Updated by Ganeshkumar Sabapathy The issue has been resolved, Money has been credited back to my Account.

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