Billdesk — Amount deducted but not recharge

Address:New Delhi, Delhi, 110059

I made a payment of rs. 99/- through myjio app using paytm option for jio prime membership. Amount has been paid to billdeskutil but my jio no. Didn't got any recharge confimation from jio. I complaint to jio regarding this recharge. Jio service request no. Sr000007pt3m. According to jio representative jio not received the payment. Then i talked to paytm executive. They told me payment at successful at paytm end. And he suggest to talk with billdeskutil. I already mail you but still waitng for your reply. Please request you to solve this problem as soon as possible and refund the money.

Transaction id:[protected]
Transaction time: mar 31, 2017, 09:48 am
Billdeskutil order : ipt[protected]
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I would like to say that I have deposited the bill on[protected] Account No.F11RB630371A.
Transaction No. IGABASVXG1 for Rs 730. receipt is not generated.
so, please send a receipt for this bill.
Recharge not successful for him number for [protected]

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