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Billdesk — amount deducted but payment transaction failed

Dear team,
I have submit haryana bijli bill from icici bank, amount got deduct from my account and showing transaction in progress but later transaction got failed, its getting almost 12 hours, amount still not credit to my account, please do the needful.
This is first time i am facing such type of problem from billdesk, even i am regular user of billdesk.
So i request you please solve my problem credit my deduct amount asap.
I also attached some snapshot please refer and i have initiated a transaction of 2258 at dhbvn on icici card (7:46 pm)
amount deducted but payment transaction failed
amount deducted but payment transaction failed
amount deducted but payment transaction failed
amount deducted but payment transaction failed
amount deducted but payment transaction failed
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Mar 27, 2018

Complaint Status

BillDesk customer support has been notified about the posted complaint.
Mar 27, 2018
Updated by rvkhokher
Dear Team,
I have done a payment of Haryana Bijli board of Rs 2258 on 26 march 2018 7:46 pm amount got deduct from my account but transaction got failed, still amount not credit to my account.
I also attached some snapshot regarding this, please do the needful asap.
Also attached bank statement showing amount deduct from my account, kindly reaolve this on high priority.
Mar 29, 2018
Updated by rvkhokher
Its getting almost 2 days but no reply from your side, its unexpected response from your side.
First time i am cheated by billdesk and shows no support from your side, its very dissapointing
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