Billdesk — amount not credited to credit card team

Address:1/364 Abiramigarden 5th Street Sineripalayam, Tirupur, Tamil Nadu, 641654

1. I paid Rs.15000 towards my rbl credit card bill through bill desk on 14th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund, .

2. I paid Rs.500 towards my rbl credit card bill through bill desk on 15th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund   Replace all
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I have done the fee of sbi clerk examination rs. 750 through the BHIM UPI app Rs. 750 transaction ID[protected] on 15 jan 2020 . payment was deducted from my account but not transferred to the beneficiary account. what i have to do this reagrd. i get immediate resolution about this kindly let me know how can resolve this issue

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