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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 10

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S
Sudipan Roy
Mar 11, 2023
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I've made payment for an application form at WB PSC website. While the payment was made my amount got deducted but it shows session expired and transaction was not received at other end. It has happened twice and both of the time the amount got deducted and the same thing happened.
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    G
    Gopikrishna tetarwal
    from Barmer, Rajasthan
    Mar 11, 2023
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    Address: Jaipur
    Website: Billdesk

    Dear sir my UPI payment dedicated for account to credit card bill but marchant card not received so please refund
    BillDesk customer support has been notified about the posted complaint.
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      M
      Manfool11
      from Jodhpur, Rajasthan
      Mar 11, 2023
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      Address: Jodhpur

      I paid my electricity bill of rs 100 and amount is debited from my account but bill is not paid(failed). Please check the transaction and refund the amount as soon as possible so i don't have to pay any panelty I am attaching the screenshot of the same for your reference
      Thanx & regards
      Anil Kumar
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        D
        Dineshrampura29
        from Phalodi, Rajasthan
        Mar 10, 2023
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        Address: Amdhabad
        Website: Billdeskpg

        Payments made but service not delivered please refund my payment
        I was making a contribution of 58000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 04.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from Phone pay UPI and amount has been debited from my State Bank of India account.

        UPI Transaction ID :[[protected]]
        Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
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          D
          Dineshrampura29
          from Phalodi, Rajasthan
          Mar 10, 2023
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          I was making a contribution of 58000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from Phone pay UPI and amount has been debited from my State Bank of India account.

          UPI Transaction ID :[[protected]]
          Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
          +1 photos
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            P
            Pradyuman Singh
            Mar 10, 2023
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            I was buying membership for Kavi Narmad Central Library, Surat on Surat Municipal Corporation EPortal and in the payment mode i selected bharat qr but after successful transaction it did not show up on web and transaction failed on merchant side.

            I want refund asap
            Here are the details
            Amount 1880
            UPI Transaction ID :[protected]
            From : [protected]@okaxis
            To : [protected]@CITI0100000
            BillDesk customer support has been notified about the posted complaint.
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              S
              sai403
              from New Delhi, Delhi
              Mar 8, 2023
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              I have paid the money of 1000 rupees for nptel exam registration but they're sending me mail of transaction failed message. But the money is debited from my account please refund my money as soon as possible so that I can pay
              Transaction Id:[protected]
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                O
                Omjaini
                from Jodhpur, Rajasthan
                Mar 7, 2023
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                Address: Ahmedabad Gujarat

                I was making a contribution of 13900 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my Kotak Mahindra Bank account.

                UPI Transaction ID :[[protected]]
                Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
                +1 photos
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                  D
                  Dineshosi
                  from Jodhpur, Rajasthan
                  Mar 7, 2023
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                  Hello Billdesk team

                  Transaction ID[protected]
                  Date-28/02/2023
                  Amount -24500-
                  Payment done but marchent not received
                  Thank you
                  +1 photos
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                    D
                    Dineshosi
                    from Jodhpur, Rajasthan
                    Mar 7, 2023
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                    Hello Billdesk team
                    Its my humble request to you please refund my amount of this payment as soon as possible now i didnt receive any service from marchant end so request you to please refund my amount as marchant is scammer please reverse the amount.
                    Thank you
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                      O
                      Omjaini
                      from Jodhpur, Rajasthan
                      Mar 6, 2023
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                      Address: Jodhpur Rajasthan

                      I was making a contribution of 10000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my SBI bank account.

                      UPI Transaction ID :[[protected]]
                      Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
                      +1 photos
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                        S
                        saddam922
                        from Pune, Maharashtra
                        Mar 6, 2023
                        Mar 28, 2023
                        This thread was updated on Mar 28, 2023
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                        Resolved

                        I was making a contribution of 15 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (06/03/2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                        PFA screenshot from my bank account for transaction details. Please help.
                        +1 photos
                        Mar 10, 2023
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
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                        During application for inicet 2023. My money has been deducted twice . 32000 rs twice. Not yet refunded. First one was made on 26.3 23. And second one on 28.3.23. None of my money was refunded. I couldn’t apply for my exams because of this issue. Kindly consider and rectify it. Pls refund my amount . So that I can apply for exams.

                        Billdesk 15 K amount debited at payment gateway but not credited to NPS - Comment #4095730 - Image #0
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                          S
                          surajit@1989
                          from HOWRAH, West Bengal
                          Mar 5, 2023
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                          I payment for wbcs 2023 exam form fillup but my application status shows not payment.but I try 3 time and my money is deducted from my account.please refund my money.
                          Thank you in advance.
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                            S
                            subratasuchana
                            from HALDIA, West Bengal
                            Mar 4, 2023
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                            Address: Medical counselling Committee West Bengal (India)

                            Payment made to WBMCC Rs. 2000.00 via Bill Desk from my HDFC net baking account dt on 24/10/2022. trans. ref: "YHDF[protected]/BILLDKWESTBENGALSTAT" Bank chq/ref:[protected] transaction was not successfully processed but deducted from my account. Then another payment was made which was successfully through my HDFC credit card ref. "YHMP[protected]" on same day.
                            Requesting to refund my that payment was made through net banking account with proper enquiry.
                            BillDesk customer support has been notified about the posted complaint.
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                              M
                              Mukesh_Pulse
                              Mar 4, 2023
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                              Dear Concern

                              I done 5000rs contribution to Nps Account of my Wife but 5000rs deducted from my account and transaction showing not successful on Billdesk plateform.

                              Kindly resolve.
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                                A
                                ALACE Rai
                                Mar 3, 2023
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                                Myself Alace Rai. I am West Bengal PSC WBCS 2023 Candidate.

                                After filling WBCS (EXECUTIVE) 2023.
                                When i trying to pay my exam fees rs 211.88. After transaction PSCWB page showed " Sorry! Please Try Again", screenshot attached. So I tried a second time and it showed the same message but deducted my money. Total 211.89*2=423 78.
                                My status still shows that the fees hasn't been payed.
                                Please help resolve this issue and refund the money deducted as soon as possible
                                BillDesk customer support has been notified about the posted complaint.
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                                  M
                                  Mlfudui
                                  from Kathua, Jammu and Kashmir
                                  Mar 2, 2023
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                                  Address: Bill desk

                                  My school fer 4650 in inr will be debit from account but not recive in school account from hdfc bank pls update my fee
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                                    A
                                    abhishek22ra
                                    from New Delhi, Delhi
                                    Mar 1, 2023
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                                    Website: Billdesk

                                    Rs 1830 has been debited on 01/03/2023 at 6.07 pm from my account no[protected] icici bank from my wife account shakshi for payment of lic but it shows transaction failed and lic also did not generated receipt. plz check help in claiming my money back. please mail me at [protected]@gmail.com
                                    BillDesk customer support has been notified about the posted complaint.
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                                      V
                                      Vishnu27.name taken
                                      from Alappuzha, Kerala
                                      Feb 27, 2023
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                                      I tried to register for noc23-me28 course exam. Rs. 1000 was debited from my account through Google Pay UPI on 27-FEB-2023 - "UPI TXN: /[protected]IIT BILLDESK/IITMADRAS/iit.[protected]@hdfcbank/HDFC0000499/417212023022700010017662...⇄

                                      But the billdesk screen showed Error: "Sorry we were unable to process your transaction. We apologize for inconvenience and request you to try again later."

                                      Kindly resolve the matter at the earliest since this will affect chances of getting nearest exam centre.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        F
                                        fundabaz
                                        Feb 22, 2023
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                                        I was making a contribution of 10000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 22.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my SBI bank account.

                                        UPI Transaction ID :[protected]
                                        Payment made to UPI : npstrust.[protected]@hdfcbank
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