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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 10

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R
Rajendra Prosad Mondal
Mar 18, 2023
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Address: Public Service Commission, West Bengal, 161-A, S. P. Mukherjee Road, Kolkata - 700 026,

WBPSC FORM FEE payment failed but money deducted from my account.
Transaction ID is
DATE -(MMDD) 0318 TIME -(HHMMSS) 175356 PUBLICSCP
Mumbai ECOM TX SEQ NO[protected] TERMINAL ID
BDR00001
.
Plz help me
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    S
    Sheetal tamang
    from Siliguri, West Bengal
    Mar 16, 2023
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    Address: Siliguri

    Sir,
    I Anjali thapa writing this to inform you that my enrolment no is wbpsc[protected]
    After filling form of wbcs 2023 when I tried to make payment my exam fee of rs 210 after transactions wbpsc page showed ‘sorry please try again’ so I tried 4times and 4times deducted my money 210*4=840 please refund my extra money
    BillDesk customer support has been notified about the posted complaint.
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      G
      Gopinath Saha
      Mar 16, 2023
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      Money debited from my account but form fill up not done.

      Address: Kandi

      I fill up a form in wbpsc website of 210 rupees in three times money debited from my account but form fill up not done. I request please update my form fill up status or back my money...
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      K
      kamadev
      Mar 15, 2023
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      Hi Team,

      I have paid my LIC installment premium of Rupees 5553.00 through Amazon pay on 15/03/2023 and have not received any confirmation from Billdesk or LIC regarding this.

      Below are transaction details for your reference.

      Kamadev Pradhan
      Policy No:[protected]

      Paid money to : Lic
      Paid to : CITI Bank ** 1111
      Date : 10:36 AM, 15 Mar 2023
      Amount : ₹5553
      Status : Success
      Remarks : LIC PAYMENT
      Bank Reference ID :[protected]
      Transaction Id : APLAPa8984dc8f758e188adb[protected]
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        S
        Subhalaxmi Dutta13
        from Kolkata, West Bengal
        Mar 12, 2023
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        Sir,
        I am writing this complaint to inform you that my name is Subhalaxmi Dutta. My enrollment number is WBPSC[protected]
        After filling form of WBCS (EXECUTIVE) 2023. When I tried pay my exam fees rs 211.89, after transaction PSCWB page showed " Sorry! Please Try Again", . So I tried 3 times, And 3 times deducted my money. Total 211.89*3=635.67 Rs. Please Refund my extra Rs.423.78 And updated my form that paid.
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          S
          Sudipan Roy
          Mar 11, 2023
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          I've made payment for an application form at WB PSC website. While the payment was made my amount got deducted but it shows session expired and transaction was not received at other end. It has happened twice and both of the time the amount got deducted and the same thing happened.
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            G
            Gopikrishna tetarwal
            from Barmer, Rajasthan
            Mar 11, 2023
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            Address: Jaipur
            Website: Billdesk

            Dear sir my UPI payment dedicated for account to credit card bill but marchant card not received so please refund
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              M
              Manfool11
              from Jodhpur, Rajasthan
              Mar 11, 2023
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              Address: Jodhpur

              I paid my electricity bill of rs 100 and amount is debited from my account but bill is not paid(failed). Please check the transaction and refund the amount as soon as possible so i don't have to pay any panelty I am attaching the screenshot of the same for your reference
              Thanx & regards
              Anil Kumar
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                D
                Dineshrampura29
                from Phalodi, Rajasthan
                Mar 10, 2023
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                Address: Amdhabad
                Website: Billdeskpg

                Payments made but service not delivered please refund my payment
                I was making a contribution of 58000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 04.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from Phone pay UPI and amount has been debited from my State Bank of India account.

                UPI Transaction ID :[[protected]]
                Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
                +1 photos
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                  D
                  Dineshrampura29
                  from Phalodi, Rajasthan
                  Mar 10, 2023
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                  I was making a contribution of 58000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from Phone pay UPI and amount has been debited from my State Bank of India account.

                  UPI Transaction ID :[[protected]]
                  Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
                  +1 photos
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                    P
                    Pradyuman Singh
                    Mar 10, 2023
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                    I was buying membership for Kavi Narmad Central Library, Surat on Surat Municipal Corporation EPortal and in the payment mode i selected bharat qr but after successful transaction it did not show up on web and transaction failed on merchant side.

                    I want refund asap
                    Here are the details
                    Amount 1880
                    UPI Transaction ID :[protected]
                    From : [protected]@okaxis
                    To : [protected]@CITI0100000
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                      S
                      sai403
                      from New Delhi, Delhi
                      Mar 8, 2023
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                      I have paid the money of 1000 rupees for nptel exam registration but they're sending me mail of transaction failed message. But the money is debited from my account please refund my money as soon as possible so that I can pay
                      Transaction Id:[protected]
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                        O
                        Omjaini
                        from Jodhpur, Rajasthan
                        Mar 7, 2023
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                        Address: Ahmedabad Gujarat

                        I was making a contribution of 13900 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my Kotak Mahindra Bank account.

                        UPI Transaction ID :[[protected]]
                        Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
                        +1 photos
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                          D
                          Dineshosi
                          from Jodhpur, Rajasthan
                          Mar 7, 2023
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                          Hello Billdesk team

                          Transaction ID[protected]
                          Date-28/02/2023
                          Amount -24500-
                          Payment done but marchent not received
                          Thank you
                          +1 photos
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                            D
                            Dineshosi
                            from Jodhpur, Rajasthan
                            Mar 7, 2023
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                            Hello Billdesk team
                            Its my humble request to you please refund my amount of this payment as soon as possible now i didnt receive any service from marchant end so request you to please refund my amount as marchant is scammer please reverse the amount.
                            Thank you
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                              O
                              Omjaini
                              from Jodhpur, Rajasthan
                              Mar 6, 2023
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                              Address: Jodhpur Rajasthan

                              I was making a contribution of 10000 to my e-NPS account (National Pension System) through Bill Desk payment gateway 0n 01.03.23 but the transaction failed before taking me to NPS confirmation page. Payment has been made from BHIM UPI and amount has been debited from my SBI bank account.

                              UPI Transaction ID :[[protected]]
                              Payment made to UPI : npstrust.[billdeskpg.sbicard]@hdfcbank
                              +1 photos
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                                S
                                saddam922
                                from Pune, Maharashtra
                                Mar 6, 2023
                                Mar 28, 2023
                                This thread was updated on Mar 28, 2023
                                Resolved
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                                Resolved

                                I was making a contribution of 15 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (06/03/2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                                PFA screenshot from my bank account for transaction details. Please help.
                                +1 photos
                                Mar 10, 2023
                                Complaint marked as Resolved 
                                BillDesk customer support has been notified about the posted complaint.
                                During application for inicet 2023. My money has been deducted twice . 32000 rs twice. Not yet refunded. First one was made on 26.3 23. And second one on 28.3.23. None of my money was refunded. I couldn’t apply for my exams because of this issue. Kindly consider and rectify it. Pls refund my amount . So that I can apply for exams.

                                Billdesk 15 K amount debited at payment gateway but not credited to NPS - Comment #4095730 - Image #0
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                                  S
                                  surajit@1989
                                  from HOWRAH, West Bengal
                                  Mar 5, 2023
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                                  I payment for wbcs 2023 exam form fillup but my application status shows not payment.but I try 3 time and my money is deducted from my account.please refund my money.
                                  Thank you in advance.
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                                    S
                                    subratasuchana
                                    from HALDIA, West Bengal
                                    Mar 4, 2023
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                                    Address: Medical counselling Committee West Bengal (India)

                                    Payment made to WBMCC Rs. 2000.00 via Bill Desk from my HDFC net baking account dt on 24/10/2022. trans. ref: "YHDF[protected]/BILLDKWESTBENGALSTAT" Bank chq/ref:[protected] transaction was not successfully processed but deducted from my account. Then another payment was made which was successfully through my HDFC credit card ref. "YHMP[protected]" on same day.
                                    Requesting to refund my that payment was made through net banking account with proper enquiry.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      M
                                      Mukesh_Pulse
                                      Mar 4, 2023
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                                      Dear Concern

                                      I done 5000rs contribution to Nps Account of my Wife but 5000rs deducted from my account and transaction showing not successful on Billdesk plateform.

                                      Kindly resolve.
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