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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 10

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S
Sambhunath Meher
Jul 23, 2024
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I paid my college fees through the college online portal which used billdesk for payment. I used google pay upi to pay the money to the request which was successful, but some error occurred and the process was not completed. It is a big amount, that I can't pay again right now and I have to pay me fees, so please refund me the money.

Payment details are
Date and Time: 22 Jul 2024, 2:16 PM
Amount: 25, 900
Goodle Transaction ID: CICAgLD22abcSg
UPI Transaction ID:[protected]
To: govcollegeengkalahandi.[protected]@icici
From: [protected]@oksbi
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    A
    ASHMANPREET SINGH BENIPAL
    Jun 21, 2024
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    Dear Sir / Madam,

    I have been allotted a seat in the first round of seat acceptance and fees payment at IIT-BHU. During the fees payment there was an error in the payment gateway and fees have been deducted twice from my father's account. The details of payment deducted are as follows:

    1. At 21:34:06 IST with reference no NBSM / 63687938 / INDIAN INSTITUTE OF TECHNOLOGY
    2. At 21:37:48 IST with reference no NBSM / 63688263 / INDIAN INSTITUTE OF TECHNOLOGY

    Fees receipt has been generated only once. I request you to refund the payment as it is deducted twice.

    My other details are as follows:-

    Name :- Ashmanpreet Singh Benipal
    JOSAA registration No[protected]
    Category :- General

    Thanking you

    Yours faithfully

    Ashmanpreet Singh Benipal
    [protected]
    [protected]@gmail.com
    BillDesk customer support has been notified about the posted complaint.
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      S
      Saloni Nanda
      from Delhi, Delhi
      May 23, 2024
      May 23, 2024
      This thread was updated on May 23, 2024
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      I have made a payment of Rs.7000/- dated 23.05.2024 for HDFC credit card through billdesk UPI Google Pay.
      The amount got deducted from account but the same is not yet credited/ reflected in HDFC credit card.
      Please resolve.
      BillDesk customer support has been notified about the posted complaint.
      May 23, 2024
      Updated by Saloni Nanda
      I have made a payment for my HDFC Credit card through Billdesk UPI Google pay of Rs.7000 dated 23.05.2024
      The payment was successful and amount got debited from my account but is not credited in HDFC credit card.
      I am attaching screenshot .

      Kindly help me out and get it credited to my HDFC credit card
      May 23, 2024
      Updated by Saloni Nanda
      I made a payment of HDFC Credit card through bill desk UPI Google pay and my amount got debited from my account .

      But the transaction is not yet credited in my HDFC credit card.

      Kindly resolve
      May 23, 2024
      Updated by Saloni Nanda
      Kindly resolve
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        V
        Vinith Moras
        May 6, 2024
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        I did electricity bill payment through bill desk for MESCOM via google pay on 4th May 2024 at 10:35 am. The amount of 15221/- was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.
        The amount debited in the first attempt is not successful and hence it unnecessarily lies with BillDesk.
        Kindly refund me my money back that I paid via. google pay at the earliest.
        The google pay payment receipt has been attached with the complaint.

        Its been two days without receiving any refund nor is the Billdesk site accepting any complaint due to which I have been forced to initiate a complaint on this forum. Please refund the amount at the earliest.

        Transaction ID as per bank statement:[protected]
        BillDesk customer support has been notified about the posted complaint.
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          S
          Apr 19, 2024
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          I had paid Rs.5003.54 to BESCOM vide Ref. BIL/ONL/[protected]/BANGALORE/BESCL_ZICI19205.

          The amount is debited to my account but I did not get confirmation from BESCOM as my connection snapped.

          Please let me know the status.
          BillDesk customer support has been notified about the posted complaint.
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            S
            Samprathi
            from Thane, Maharashtra
            Mar 15, 2024
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            Address: Raj Ratna Park CHS Building No8/206 Brahmand Thane(W) 400607

            Today I wanted to do payment to Thane Municipal Corporation for water tax through bill desk wide Connection No: 11011765/00018. But payment could not be processed by Bill Desk for the reason best known to them. Payment amount was Rs. 5040/- though Axis Bank (message says payment exceed the limit) This issue required to be solved
            Regards.

            S.R.Makuteswaran
            [protected]
            BillDesk customer support has been notified about the posted complaint.
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              A
              Aman Raj 1112
              from Dhanbad, Jharkhand
              Mar 14, 2024
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              I am Aman Rj student of Government polytechnic simdega registration number [protected].I did a payment of ₹500 to jharkhand University of technology by the gateway and i didn't get the payment receipt of the transaction. It is compulsory to submit the payment receipt in my institute for the approval. Please send me the receipt in my gmail:- [protected]@gmail.com. I am giving the transaction details below:-

              Payment mode:- online

              Total amount:- ₹500

              Date of transaction:- 14/3/2024

              Time of transaction:-1:00 am

              Transaction id:[protected]

              Google pay transaction I'd :- CICAgLC99CCUZg

              Please send me the payment receipt this is my humble request to you.

              Best Regards, Aman Raj
              BillDesk customer support has been notified about the posted complaint.
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                S
                Saikrishna1432
                from Warangal, Andhra Pradesh
                Mar 14, 2024
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                While iam applying for tsrjc application the amount of ruppes 200 debited from my account twice but not received to the merchant.so please refund my money back
                BillDesk customer support has been notified about the posted complaint.
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                  D
                  dillu02
                  from Gua, Jharkhand
                  Mar 10, 2024
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                  I made a transaction of 1200 rupees on 10/3/2024 to jharkhand university of technology for my examination form fill up. I didn't get the payment reciept of the transaction which is very much important because it is compulsory to submit the payment reciept to the college for the confirmation. please provide me the payment reciept at my gmail:[protected]@gmail.com
                  I am giving the required information below:-

                  paid to:- Jharkhand University of Technology
                  total amount:- 1200
                  date:- 10 march 2024
                  time:- 01:01 pm
                  transaction id:- T2403101301409106561795
                  UTR:[protected]

                  please send me the payment reciept in my gmail this is my humble request
                  to you
                  BillDesk customer support has been notified about the posted complaint.
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                    S
                    surendra728
                    Feb 21, 2024
                    Feb 23, 2024
                    This thread was updated on Feb 23, 2024
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                    I am Surendra,

                    21/02/2024

                    Hello Sir/Madam,
                    I've made an online payment for my LIC Loan Policy, through BillDesk Gateway with QR Code by PayzApp Method.

                    And after paying by PayzApp I've checked my Account for the status and yes the amount was debited. But, I don't received any confirmation regards the LIC loan payment and so I've checked the LIC Customer Portal website with my account and the payment wasn't successful it's still showing the same loan amount to pay again. But, as I said the amount is debited from my account. So, I need you to understand this and make an arrangement, give me a solution or else refund me.

                    Thank you.

                    Bank Ref no :[protected]
                    TO : Life Insurance Corporation of India on 21st Feb 2024
                    Deducted amount : 37701.00
                    BillDesk customer support has been notified about the posted complaint.
                    Feb 23, 2024
                    Updated by surendra728
                    It's been three days since no update about the refund or what happened to the transaction
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                      M
                      MMUF
                      Feb 20, 2024
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                      Made the payment on 19/02/2024 for UG KCET registration amount has been deducted but it is showing some error and asking to make the payment again
                      Do resolve the problem as soon as possible
                      BillDesk customer support has been notified about the posted complaint.
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                        8
                        8129848644
                        Feb 20, 2024
                        Feb 20, 2024
                        This thread was updated on Feb 20, 2024
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                        The money already debited in my account but the receiver did not get that .
                        the transaction id is YHD[protected]
                        BillDesk customer support has been notified about the posted complaint.
                        Feb 20, 2024
                        Updated by 8129848644
                        debited in my account but the transaction is not successful
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                          C
                          chandra vasa
                          Feb 18, 2024
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                          I have made a payment for RBL using RBL credit card mobile app through Billdesk and payment amount deducted with error "Sorry we are unable to process your request."

                          Please provide me with the confirmation if you need any information about my RBL card and payment ID details as confirmation from my savings account are as below.

                          Dear Customer,
                          You have made an online payment of INR 44397.75 towards BILL DESK from your Account XX589 on Feb 17, 2024 at 14:57 hours. The Transaction ID is [protected].

                          chandra vasa
                          [protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Abhay29pratap
                            from Kanpur, Uttar Pradesh
                            Feb 9, 2024
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                            Address: 371 A girija nagar near pac lines kanpur

                            Address:
                            HOUSE NO. 371 A GIRIJA NAGAR, NEAR PAC LINES, KANPUR 208015

                            Hello Sir/ Madam
                            I paid my Brodband bill by upi id, Payment deducted but bill not paid
                            BillDesk customer support has been notified about the posted complaint.
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                              K
                              kkt11
                              Feb 3, 2024
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                              Payment made for LIC policy is successful but not received by the merchant (LIC)
                              Hi Team,
                              I have made a payment of Rs 4804 on 01.02.2024 for the LIC policy through billdesk portal. The payment was debited from my bank account but in the LIC portal, payment is still not reflecting. Kindly help in resolving this issue and make payment for the policy mentioned.
                              BillDesk customer support has been notified about the posted complaint.
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                                D
                                DHIRAJ SONAJE
                                Jan 24, 2024
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                                Address: Kalwan 423501

                                Dear Consumer Customer Support,

                                I hope this email finds you well. My name is Dhiraj Pradip Sonaje, and I am writing to bring to your attention a concerning issue regarding the non-settlement of my credit card payment.

                                On January 11, 2024, I made a payment of INR 35, 000 towards my credit card bill using the Union Bank Credit Card application, specifically through the [Bill Desk] method. However, despite the payment being made, the amount has not reflected in my credit card account.

                                I have contacted the bank's customer service helpline few times, but unfortunately, I have not received the assistance required to resolve this matter. This situation is causing significant inconvenience, and I kindly request your prompt attention to rectify the issue.

                                Attached to this email, you will find a screenshot of the payment confirmation for your reference.

                                I appreciate your immediate attention to this matter and request that you investigate the discrepancy in the payment processing, ensuring that the amount is promptly credited to my credit card account.

                                Thank you for your prompt assistance in resolving this matter. I look forward to hearing from you soon.

                                Sincerely,

                                DHIRAJ PRADIP SONAJE
                                +918OO7548199
                                [protected]@gmail.com
                                BillDesk customer support has been notified about the posted complaint.
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                                  adlok creations
                                  Jan 1, 2024
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                                  Address: Badarpur , New Delhi

                                  Today on 01.01 .2024 at 11.20 am i was making hdfc credit card payment and while making payment site got hanged with meessage that Sorry we are unable to process your request but at the same time recieved message from bank that payment has been debited from account . But no confirmation message recieved from HDFC .

                                  Request you to kindly resolve the issue ASAP .
                                  BillDesk customer support has been notified about the posted complaint.
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                                    A
                                    Dec 30, 2023
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                                    Address: baramulla

                                    Yesterday i was paying about fee for social welfare supervisor.two times it shows error but my account was debit still i didn’t get my cash back
                                    BillDesk customer support has been notified about the posted complaint.
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                                      C
                                      CHINNI SRINIVASA RAO
                                      Dec 22, 2023
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                                      Address: 1-2-48/1/1 Flat no. 302 , Srinivasa Residency, nizampet road, hydernagar hyderabad

                                      Sir
                                      I made payment of of 905.00 through ICICI bank account[protected] on dated[protected] towards electricity bill of TSSPDCL account no.[protected]. Amount was deducted in my icici bank account[protected] and not updated in TSSPDCL site, Billdesk site.
                                      error is " Sorry we are unable to process your transaction, we apologies for the inconvenience and request you try again later."
                                      kindly resolve the issue.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        S
                                        Sapna Sahu
                                        from Pune, Maharashtra
                                        Dec 19, 2023
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                                        Address: H 701 cosmos society magarpatta city hadapsar pune

                                        Today 19 Dec amount deducted from my account where i got message Sorry we are unable to process your request.

                                        Please look into it
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