Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5416
Resolved
656
Unresolved
4760
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 105

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dakshinya Pramodini
Nov 7, 2020
Report
Copy

I have initiated a payment of Rupees 3741 through googlepay (to billdesk) to renew my insurance (New India assurance). The amount of deducted but the status of payment is failed.
Kindly do the needful.
Transaction Id: PRTL9124230
Transaction time:[protected]
Upi I'd:[protected]
+2 photos
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Soumit Sur
    Nov 6, 2020
    Report
    Copy

    Address: 4/1 Dr. Kedar Banerjee Lane, Dhakuria

    This is regarding the unsettled transaction against the monthly electricity consumption bill for CESC for the month of August through BillDesk (consumer no. [protected]). The bill amount (Rs. 1670.00) was paid online through UPI based method (transaction ID:[protected]; Gateway: BillDesk; recipient UPI ID: billdeskpg.[protected]@icici) from the CESC website on 19.20.2020 at 9:18 AM. The transaction is showing successful (screenshot attached) and the amount was debited from our account and successfully credited to the recipient's account; however, the payment status is still showing unpaid on the website and no receipt has also been generated against the transaction. Upon contacting CESC, they replied that "the mentioned payment has not been received by us till date" and requested us to check with BillDesk for further details/ refund of the transacted amount. Billdesk is not responding to the email communication.
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lakhbeer Singh Dhiman
      Nov 6, 2020
      Report
      Copy

      On 5/11/2020, I was paying my SBI credit card payment of 942 rs. through UPI mode. the amount has been deducted from my account but the transection failure/unsuccessful message received at my mail from bill desk. UPI Transection number: [protected]

      Payment Amount (Rs Ps): 942.00
      Payment Date: 5th November 2020
      Payment through: HDFC UPI
      Transaction Identification Number: VHD[protected]
      following payment was declined while processing through BillDesk.
      kindly check and solve the issue
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        ishamathur456
        Nov 6, 2020
        Report
        Copy

        Using bhim QR scan I paid 850 rupees on 5/11/20 at 11:29pm to billdesk for ibps payment. Payment had deducted from my bank but not received by IBPS. So please refund my money as soon as possible.
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          Yugandhar Tilak
          Nov 6, 2020
          Report
          Copy

          I have made a SBI credit card bill payment. And the transaction is not happened to SBI.

          How long it will take to update the transaction.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bajireddy Chinnapareddy
            Nov 5, 2020
            Report
            Copy

            Address: 3-92-E, Ayyaparajupalem chimakurthy, prakasam, Andhra Pradesh 523253

            I have done a UPI payment through Google pay app, to BilldeskGovt, bd.[protected]@icici.
            It shows successful but receiver says that you don't done any payment.

            So for that could you please refund my money back to my account from where I had payment
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Thilak erla
              Nov 5, 2020
              Report
              Copy

              Billdesk - I paid the fee DEGREE ONLINE SERVICES TELANGANA (DOST) aplication through the UPI but dost shows transaction failed try again and iam giving the details of my transaction ID attaching screenshot please resolve my issue and refund my amount back thank you
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arpitha Santosh Patil
                Nov 5, 2020
                Report
                Copy

                My name is Arpitha Patil, i have paid Rs. 5, 847/- towards my rbl credit card using bill desk on 05th Nov. 2020 transaction details —
                Thanks for paying Rs.5, 847.00 from A/c XXXX0973 to BilldkRATNAKARBANKLI via NetBanking. Reference No. :[protected]
                The transaction processed and the amount deducted from my hdfc account but the credit card bill was not paid. Plz look into the issue as already due date has crossed. (I have given above transaction details and reference no. From my hdfc bank account, also find attached acknowledgment by hdfc by mail and sms for your reference and record)
                +2 photos
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Using bhim QR scan I paid 850 rupees to billdesk for ibps payment, but the money was debited, showing that payment failure, I didn't even receive the mail regarding the failure of the transaction, please resolve as soon as possible...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  B
                  Balaji448
                  Nov 5, 2020
                  Report
                  Copy

                  Transaction failed for the ID: [protected] on 5th Nov 2020 11:45 hours. The beneficiary not credited/settled. Kindly refund my amount to the bank.
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    Ishu73737u
                    Nov 5, 2020
                    Report
                    Copy

                    Address: VPA billdesk@hdfcbank(UPI Ref No 030917032999)

                    Yesterday 4/11/2020 5:33pm I payment 25000thru UPI payment show failed but amou t debit UPI refrence number VPA [protected]@hdfcbank(UPI Ref No[protected] plz refund my money
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Nov 05, 2020
                    Updated by Ishu73737u
                    VPA [protected]@hdfcbank(UPI Ref No[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      tamilarasan17
                      Nov 5, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have recharged 5/11/2020 for my Jio number [protected]. It shows recharge was successful but still plan is not activated.
                      +1 photos
                      Nov 5, 2020
                      Complaint marked as Resolved 
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Swetha Rahi
                        Nov 4, 2020
                        Report
                        Copy

                        Address: swetha

                        I have paid 2 times registration fee 400+400 amount deducted from my account but in dost website it shows trasaction failed
                        +2 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          muzammil_hussain
                          from Hyderabad, Telangana
                          Nov 4, 2020
                          Report
                          Copy

                          On 24th October 2020 i was doing Online self reporting on DOST website https://dost.cgg.gov.in/ I tried to pay amount of Rs 1000/- for confirming seat. I made a payment thru G-Pay UPI by scanning your QR code but payment got failed and amount of rs 1000 got debited from my Bank Account. I Thought i will be getting my money back without any making complaint but there is no word from you people. I tried to call on your costumer support number of Hyderabad[protected] but no one is picking my call.

                          I am attaching the SS of payment that got deducted and providing my personal mobile number if you want any more information please feel free to call me.

                          Please look into the matter and refund my money as early as possible as its more than 10 days now.

                          Regards
                          Syed Muzammil Hussain
                          +91 [protected]
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Nov 24, 2020
                          Updated by muzammil_hussain
                          its been more than 15 days. There's no response from billdesk nor received any money back.

                          Please look into the matter.
                          Go to your bank or call customer care and file charge back form. Your money will be credited within 20 days.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rishi Athelli
                            Nov 4, 2020
                            Report
                            Copy

                            Address: Bill desk
                            Website: Bill desk

                            I have paid 1500 for the registration, the amount got debited from the account but my it showed error at the last, so I had to pay 1500 twice . They told that the money will be credited to my account within 7days but it still hasn't come.my payment I'd is CV100129, can I please get my money back
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              Yash773
                              from Hyderabad, Telangana
                              Nov 3, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I was trying to complete payment for my seat confirmation in dost.cgg.gov.in using billdesk and upi as payment mode i have successfully completed my payment from my upi app and amount got deducted from my account but in payment page of dost.cgg.gov.in it shows payment failed.
                              transaction I'd :PRC[protected]
                              Upi reference no :[protected]
                              Amount deducted from my account : Rs 1000
                              +2 photos
                              Nov 7, 2020
                              Complaint marked as Resolved 
                              Received money in my account after 4 days
                              BillDesk customer support has been notified about the posted complaint.
                              Transection filed

                              Amount deducted from account but shows payment failed - Comment #3773522 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashokkumar888
                                Nov 3, 2020
                                Report
                                Copy

                                Address: Hyderabad

                                Dear sir, recently I did payment(₹1000) for Dost self reporting from my UPI I'd but unfortunately the transaction failed and money was debited from my account. Please refund my money as soon as possible.

                                My UPI I'd : [protected]@ybl
                                Transaction I'd : PRC[protected]
                                chq/ref no : UPI[protected]
                                My phone number : [protected]
                                +2 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhishek9528
                                  Nov 3, 2020
                                  Report
                                  Copy

                                  Address: Cese kolkata

                                  I paid a bill of amount 1600 on 16th of october 2020 to cese kolkata but the bill payment status is failed the money got debited from my account but till date have not receive my refund yet today is 3rd november 2020 google pay is just putting a complain but nothing goes on
                                  +2 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shahadikchinna
                                    Nov 3, 2020
                                    Report
                                    Copy

                                    Address: Ammanabolu
                                    Website: Bill desk gateway

                                    I had paid fee using bill desk gate way my money was debited from my account but the transcation was failed.their is no response from the complaint .make sure my money back as refund to my account .
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shahadikchinna
                                      Nov 3, 2020
                                      Report
                                      Copy

                                      Address: Ammanabolu

                                      I had paid processing fees in DOST.Degree Education purpose my money was debited and transcation was failed .i had raise a complaint debut of official bill desk and using upi app still I didn't get any response from those.
                                      +1 photos
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit