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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 107

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R
Reshu Meenu
Oct 29, 2020
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My amount was deducted but nptel registration was failed. Plz do respond soon.

Very bad service with billdesk. This is 3rd time happening with your service
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    V
    viprag
    Oct 29, 2020
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    I am sai chandra shekar, my dost id ti[protected]
    i made failed transactions on[protected] in billdesk gate way
    please refund my amount to my account
    thank you
    +2 photos
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      A
      amitsahu506
      Oct 29, 2020
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      Address: Madhya pradesh Poorva Vitaran Kshetra (Electricity)

      Sir,
      I wanted to pay electricity bill (DAMOH, MADHYA PRADESH) amounting Rs. 2007 through bill desk payment gateway. I opted UPI for transaction. My UPI Id is [protected]@apl (Amazon Pay)🙏 . When I perform the transaction amazon pay is showing succesful transaction and money got debited from my account. But the billdesk payment gateway shows error message and the electricity bill not got paid.
      Please do the needful for the refund of my money into my account.

      I am sending you some attachments for your reference.

      Amit Sahu
      Mobile No - [protected].
      +5 photos
      BillDesk customer support has been notified about the posted complaint.
      Oct 29, 2020
      Updated by amitsahu506       Not resolved yet
      Oct 31, 2020
      Updated by amitsahu506       No response from billdesk. This is frustrating
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        R
        raviqmba
        Oct 29, 2020
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        Dear team,

        we have done the payment of RBL credit card On 29 Oct 2020 Amount-13850 But we have not received any confirmation while payment duducted my account have don the payment from Paytm UPI mode Please check and confirm urgently. RBL Team saying we have not received any payment.

        Mobile no-[protected]
        Email [protected]@gmail.com
        amount-13850
        Reference[protected]

        Regards
        Ravi Shankar Kumar
        [protected]
        +3 photos
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          H
          Hiteshs9321
          Oct 29, 2020
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          I had made a payment to billdesk Tatasky of Rs 1, 507 only. But they says they didn't received the payment and but my money got debited from my account so please just refund my money back to my account. If you want any document regarding my transaction mail me at [protected]@gmail.com
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            R
            Raj Badabagni
            Oct 29, 2020
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            I have paid an amount of Rs. 2, 422/- towards electricity bill on 12th October 2020 using RBL credit card. Today (29th October 2020) electricity board people came to my home to disconnect the power supply considering me as unpaid.

            Unable to contact Bill desk customer support as the contact numbers given in the website is not working.

            Given an email to them to look into the issue and didn't get any reply.
            +1 photos
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              A
              Arjun004
              Oct 29, 2020
              Jun 16, 2023
              This thread was updated on Jun 16, 2023
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              Dost fee payment deducted but transaction failed

              Dear sir/madam,
              I paid the fee of DEGREE ONLINE SERVICES, TELANGANA (DOST) application through the UPI twice (400+400). Amount debited and transaction completed from UPI but, DOST doesn't received any transaction it shows failed transaction try again. I'm giving the details of transaction ID
              1. PT[protected]
              2. PT[protected]
              Attaching the screenshots of the transaction's please find the attachment and resolve...
              +2 photos
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              A
              Abdul Vaseem
              Oct 29, 2020
              Resolved
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              Resolved

              Dear sir

              i had paid for my RBL credit card due for the current month via billsedk from RBL credit card app
              for an amount of Rs.31491.19 it has debited from my hdfc bank ac but not credited in rbl credit card please check and do the needful

              Date of transaction 29.10.2020 Transaction id :[protected] amount Rs.31491.19 Your Browser doesn't support Scripts. Please Use another Browser That support Scripts. Your Browser doesn't support Scripts. Please Use another Browser That support Scripts.
              [protected]

              please check and do the needful
              Aug 8, 2021
              Complaint marked as Resolved 
              BillDesk customer support has been notified about the posted complaint.
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              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                P
                Pratimganguli
                Oct 28, 2020
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                Address: Bally howrah

                Dear sir
                Myself pratim ganguli would like to inform you that I was trying to pay my electricity bill amount Rs 3298 WBSEDCL through phonepe on 23.10.2020 but still now not paid to marchent i.e. WBSEDCL although the above amount debited from my central bank account.

                So you are again requested to reconcile the matter and refund my money at your earliest possible.

                Thanking you
                Pratim ganguli
                [protected]..
                Phonepe Transaction ID -- P2010231917078392881124
                Collection ID --C2010231915049387880084
                WBSEDCL CUSTOMER ID[protected]
                +6 photos
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                  S
                  Sai957
                  Oct 28, 2020
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                  I had done my payment through BillDesk for my seat allotment in TS EAMCET official website on 27th October 2020. But the problem is that money had debited but seat is not allotted to me. So please clear my problem as soon as possible as this is urgent for me as it is my future.
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                    N
                    Nanda1100
                    from Hyderabad, Telangana
                    Oct 28, 2020
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                    Address: Hyderabad, jubilee hills

                    Hi myself Avula sai Sirisha, I have paid the amount from the net banking through Eamcet site but not yet received it is still pending on site please make sure that process my amount from you of ASAP
                    I checked with TS EAMCET Convenor that payment is still pending from you
                    +1 photos
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                      S
                      Souparna
                      Oct 28, 2020
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                      Resolved

                      I recently paid a bill to West Bengal Electricity Board on 16th October 2020 via google pay.
                      It has been more than 10 days but the money is not yet refunded although the transaction has failed.
                      I contacted Google customer support but they shifted the blame to billdesk, so here I am. This is very frustrating for me. Kindly do the needful.
                      Oct 29, 2020
                      Complaint marked as Resolved 
                      Google Pay team mailed regarding their escalation. No acknowledgement was provided by the Bill Desk support. The money got refunded on 29th October.
                      BillDesk customer support has been notified about the posted complaint.
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                        L
                        Lil Commet
                        Oct 28, 2020
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                        I have made a payment of rs 9500 on 17.09.2020 through netbanking Billdesk via edupro360 but the amount was not credited to the merchant account.And they said it will be automatically refunded within 14 days.But it is not refunded yet also.It is 41 days now.No one is replying as i have been sending them screenshot of the transaction along with my bank statement on daily basis ..neither edupro360 nor merchant.I am also attaching the screenshot of the the transaction for your reference.
                        Please help me to get my money back.
                        +1 photos
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                        I have deposited 1000 rupees in my betway merchant account from SBI account through edupro360 transaction I'd is shown in screenshot.
                        But the amount is deducted from my sbi account and not credited to my betway merchant account via edupro360.

                        Billdesk Rs 9500 deducted from ICICI bank account via Edupro360 but not credited in merchants account . - Comment #3893105 - Image #0
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                        I have done a deposit of rs 5000 amount debited from account but didn't added to marchant

                        Billdesk Rs 9500 deducted from ICICI bank account via Edupro360 but not credited in merchants account . - Comment #3920850 - Image #0
                        Reply
                        Sir mne 45000 rupees pay kiye the netbanking se pr wo meri betway I'd m nhi phuche or na hi bank m vaps aaye

                        Billdesk Rs 9500 deducted from ICICI bank account via Edupro360 but not credited in merchants account . - Comment #3937448 - Image #0
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                          S
                          Santhosh gowda k
                          from Bengaluru, Karnataka
                          Oct 27, 2020
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                          I was trying to pay Nptel exam fee with gpay but money got debited but bill desk showed Acquirer/Beneficiary Unavailable (Timeout).What happened to my money it has not refunded
                          Billdesk reference id:VHD[protected]
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                            A
                            Aks_hotshot
                            Oct 27, 2020
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                            Hi,
                            I have done a transaction of Rs20, 000 from my punjab National Bank account via billdesk UPI of HDFC Bank. The payment was supposed to be credited into my credit card but it was debited from my account and the same was not credited into my credit card. Please help
                            +1 photos
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                              D
                              Dipali Mandloi
                              Oct 26, 2020
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                              I registered for MD Mpmsu .. amount of rs5100 is debited . But still showing payment status pending .
                              Details
                              UPI Transaction ID
                              [protected]
                              From: DEEPALI MANDLOI (State Bank of India)
                              dr.[protected]@oksbi
                              To: MP ONLINE BILLDESK
                              mponline.[protected]@hdfcbank
                              Google Transaction ID
                              CICAgKCths7EDg
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                                J
                                Javeed15
                                from Powai, Maharashtra
                                Oct 26, 2020
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                                Website: dost.cgg.gov.in

                                Dear Billdesk,

                                Amount of Rupees 400 debited twice a total 800 from my account for the dost self-reporting(https://dost.cgg.gov.in/) but it's shown in dost payment failed please refund my money as soon as possible.

                                Thank you.
                                +2 photos
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                                  M
                                  Manigsg
                                  Oct 26, 2020
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                                  Money i have paid in dost website through bill desk platforn was not successful. Please refund my money.
                                  +1 photos
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                                    B
                                    Bharath Kbk
                                    Oct 26, 2020
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                                    Dear billdesk,

                                    The amount of 1000rs debited from my account for the dost self reporting but it's shown in dost payment failed please refund my money as soon as possible .

                                    Thank you.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      B
                                      bmazumder
                                      Oct 24, 2020
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                                      I paid wbsedcl on 20/10/2020, 2676/- it was debited from my sbi bank account. Though it was failed as shown on the wbsedcl website.
                                      It's been 4 days I still haven't got refund. The transaction reference is[protected]
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