Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 107

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mkp vijay
Nov 23, 2020
Resolved
Report
Copy
Resolved

Address: Karadikulam street, kallampuli, Poigai(po),kadayanallur (TK), tenkasi (DT)

Transaction failed but money debited by my account
Nov 23, 2020
Complaint marked as Resolved 
Email... [email protected] Phone number... 7010365936
BillDesk customer support has been notified about the posted complaint.
View replies
When that created
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    raj_565
    from Gurgaon, Haryana
    Nov 23, 2020
    Report
    Copy

    Address: Bareilly (Uttar Pradesh)

    Dear team,

    I have done a payment for SBI life insurance premium through bill desk, but payment could not processed or it is failed, and amount is deducted from my account. Please help.

    Regards
    Rajesh Kumar
    +91 [protected]
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PRABHAT AND SONS
      Nov 22, 2020
      Report
      Copy

      I regularly pay my card bill through BillDesk UPI and it instantly gets credited into my Credit Card account, but today i was paying Rs. 40161.16 towards payment dues and money got deducted from my ICICI bank account and the BillDesk payment gateway reflect nothing for an hour. It did not show any status neither successful nor failed.

      Please look after this Please credit payment in either of the account.
      Thank you.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kowsi_srini
        Nov 22, 2020
        Report
        Copy

        I've recharged my jio number for Rs.349 and amount got detected from my bank account but recharge is not reflected in my jio number.
        Payment date : 21/11/2020 10.34 a.m
        I'm attaching the transaction screenshot from Google pay.
        Kindly do the needful and refund my money
        BillDesk customer support has been notified about the posted complaint.
        Nov 22, 2020
        Updated by Kowsi_srini         Not resolved yet
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Muthi Yogi
          Nov 21, 2020
          Report
          Copy

          Address: Ntr circle krishnaveni school road darsi peta opp current sub station sri ram pearl villa flat no 402
          Website: Billdesk

          Current bill payment not generation, bank amount is debited 3, 183.95, current bill is not generation the not due to zero balance pls this refund the amount, icici bank transaction id - BIL/ONL/[protected]/Southern P/SPDCL_VI
          BillDesk customer support has been notified about the posted complaint.
          Nov 21, 2020
          Updated by Muthi Yogi           Current bill payment not generation, bank amount is debited 3, 183.95, current bill is not generation the not due to zero balance pls this refund the amount, icici bank transaction id - BIL/ONL/[protected]/Southern P/SPDCL_VI, gmail. Id - [protected]@gmail.com

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravinder kumar Kaswan
            Nov 21, 2020
            Report
            Copy

            Address: Ambience Mall

            I am purchase samsung a30 mobile from chroma store ambience mall gurgaon. i need duplicate bill of this phone.
            Phone IMEI No-356152/10/306025/6
            356153/10/306025/4.

            I purcased between[protected] to[protected]
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              DTV Raj
              Nov 21, 2020
              Report
              Copy

              Address: No. 29 R.C. Nalinam C & D, Appadurai Main street, Ayanavaram

              Whenever I try to use BillDesk for recharging my SBIFastag through Internet Banking or Debit Card or Debit Card with ATM PIN, I am getting the following message:
              ERROR:Reason: Sorry! Your request could not be processed. This could be due to incorrect values input for authorisation. Please try again. :-
              I have tried plenty of times. Please do needful.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              12 other people found this review helpful
              12 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                katziindia
                Nov 19, 2020
                Report
                Copy

                Dear Sir/Madam,

                Today I made two transactions via billdesk but both failed and my amount deducted from my bank account. I kindly request you to refund those amounts.
                Bank reference no here
                1. Payment via Amazon UPI : Rs. 2520.50 ( paid to [protected]@HDFCbank(pmfby-crop insurance premium), paid from : icici bank *********87, date : 19-nov-2020, time :5:47pm)
                Bank reference id :[protected]

                2. payment via icici net banking : Rs. 60 ( paid to TNEGA_VICI94781(via Billdesk), paid from : icici bank ********87, date : 19-nov-2020, time :7:39 pm )
                Bank reference id :[protected]

                pl find the attached screenshot that i saw while making payment.. Appreciate your kind assistance. Thank you
                BillDesk customer support has been notified about the posted complaint.
                View replies
                did you get refund
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  ramdas damgude
                  Nov 19, 2020
                  Report
                  Copy

                  Address: mumbai

                  Dear sir/madam,

                  I have done wrong payment of rs.1800/- on .17.11.2020 against my sbi card ending no.0127 but wrongly is go to card no. end with 6474

                  I have don't know this card no so please tell me this card is whom or his name details so I can find it
                  I have attached receipt of this transaction
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  Rong payment my account billdesk... Screenshot send help you please
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Charls Muthakunnel James
                    Nov 19, 2020
                    Report
                    Copy

                    Address: M Shamanna Building,39/3,Gr Floor, Land Mark-Maria Store,21st Cross,

                    I have transferred amount on 12 th and the message as - INR 2000 was debited from your SOUTH INDIAN BANK Account XXXXX1665 at Internet Banking - BILLDESK-SHP[protected]VSIB94 on[protected]

                    This is to NPS account
                    Till today the amount is not credited
                    Can you check

                    Regards
                    Charls
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arvindtak
                      Nov 18, 2020
                      Report
                      Copy

                      Address: sojat road PALI RAJASTHAN

                      Today i pay my electricity bill in energy.gov.in/jdvvnl through billdesk
                      1 K No[protected] Bill Amount Rs_1864
                      2 K No[protected] Bill Amount Rs_2042
                      Total bill amount Rs_3906 Paid on[protected] through ICICI Netbanking At 08-45 A.M. BUT this amount is credit in my bank account and not transfer in my bill account
                      PLEASE credit amount in my electricity bill account URGENTLY
                      MY EMAIL ID [protected]@gmail.com
                      my mobile nO [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajendran63
                        from Powai, Maharashtra
                        Nov 18, 2020
                        Report
                        Copy

                        Electricity bill Paid via google pay on 10 Nov rs 4156.Raise dispute on google pay but not updated still now. I also raised request to [protected]@billdesk.com and it's been a week since payment failure and I am very much disappointed on this issue, Bill Desk is not responsive to my request.
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        Attachment
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Adabala Durgaprasad
                          Nov 17, 2020
                          Report
                          Copy

                          2344 rupees of amount debited in my axis account, dated 16.11.200 of transaction ID no. AXISMOB3151305689513419474401154754 But not credit to my credit card payments. Because of transactions expired & mistake of merchant upi Id. So pls verify my payment and refund to my upi account [protected]@axisbank.
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            Lovedeep Singh Vasant
                            Nov 16, 2020
                            Report
                            Copy

                            Address: Montreal

                            Hello Team,
                            I bought Udemy course online on 12 November 2020 around 8:38pm IST-
                            The transaction failed but amount debited from my account. It has not been credited back.
                            After that I made the payment again; this time it was successful.

                            For reference adding screenshots of:
                            unsuccessful transaction and transaction receipts of
                            money debited twice.
                            My email Id is [protected]@gmail.com

                            Please help.
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            I've recharge on tatasky at December 8 amount is 150 so issue is recharge is failed and money was not on reflect and refund
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shyamkumars123789
                              Nov 16, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              For sbi PO exam 2020. i paid the fee via GOOGLE PAY. Cash transfered from my account to IBPS BILLDESK on 14/11/2020. But In SBI exam webpage shows the amount is unpaid.Still now i did get any updated status from either bank balance or sbi po 2020 exam webpage. Along with this message Im attaching some screenshots which helps to clarify my situation.Thanks.

                              Name: SHYAM KUMAR S
                              mailaddress: [protected]@gmail.com
                              Nov 16, 2020
                              Complaint marked as Resolved 
                              They mailed me from : ibpsreg@ibps.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Akashkumbhar
                                Nov 15, 2020
                                Report
                                Copy

                                Electricity bill paid twice on google pay (1) Paid via google pay on 23 sept rs 4700 (2)Paid via google pay on 16 Oct rs 4760.Raise dispute on google pay but not updated still now
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vijendrajvvnl
                                  Nov 15, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Sir
                                  My name vijendra bairwa I pay bill for JVVNL of amount 2181 rs 10/11/2020 and money deducted from my account form my account and bill is not done. I mailed but Not respond by email [protected]@billdesk.com & [protected]@billpay.com
                                  Please Solve my problem
                                  Nov 15, 2020
                                  Complaint marked as Resolved 
                                  Thanks
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rohit@3434
                                    Nov 14, 2020
                                    Report
                                    Copy

                                    Address: JCECEB

                                    On 6th November 2020 at3:34 pm, an amt of 650 debited from upi with ref:[protected]..the transaction is failed but the amt was not refunded to me
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saidul09
                                      Nov 14, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Sir mere account se debit ho chuki hai but billdesk pytm ko mil giya.. But EASEBUZZ ko billdesk ne successful nahi kiya... Easebuzz ko failure dikha raha hai...
                                      Billdesk Paytm :
                                      Oder id : VPT[protected]

                                      Wailet tnx id : [protected]
                                      Nov 14, 2020
                                      Complaint marked as Resolved 
                                      Email... [email protected] Mobile number... 6294319910 . Sir please help me... Sir mere account se debit ho chuki hai but EASEBUZZ ko abhi tak mila nahi usko pyment failure dikha raha hai... Billdesk-paytm Oder id: VPT29456287888 Wailet tnx id : 31867011882
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      Rong payment my account. Billdesk send to screenshot please help you
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shorya Jazz
                                        from Aligarh, Uttar Pradesh
                                        Nov 14, 2020
                                        Report
                                        Copy

                                        17/10/2020 I tried to pay new connection UPPCL money debit 151, 243.4 but payment failed and its show payment not successful and not return back in my credit card where ia my money
                                        Authorisation code : 058379
                                        TID : 70004141
                                        Mail id [protected]@icloud.com
                                        Mobile: [protected]
                                        [protected]
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Syscom Corporation
                                          1
                                          (181)
                                          BPO Helpline Services
                                          1.3
                                          (8)
                                          Pay Point India Network
                                          1
                                          (123)