Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Drmaheshapatil
Oct 31, 2020
Resolved
Report
Copy
Resolved

Address: Vaishampayen gas services mahatma nagar nashik

To
Sir I booked my bharat gas by call to bharat gas
Now my online bharat gas payment is pending now plz resolve and send further link to pay online
Oct 31, 2020
Complaint marked as Resolved 
No instructions send by company No online payment done plz guide how to proceed as my bharat gas status shows pending
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Technology Help
    Oct 31, 2020
    Report
    Copy

    Address: 161/2, charbhatha ,kera, nawagarh , Janjgir champa Chhattisgarh,495557

    Sir, I would like to bring your kind notice that on 31.10.2020, I had made payment to my RRB bank application Reg No:[[protected]], through your bill desk service, but due to technical problem it showed has error. However, once again I made payment to the said reg. number after payment it is noticed that twice the amount has been deducted from single reference number [P2010310825593719462560] UTR Number [[protected]]. Hence, I kindly request you to reverse the payment which is excess deducted to my S.B.A/c No:[[protected]], Name: Panchu ram dewangan Bank: State Bank of India, Branch: seorinarayan brainch. Regards Janjgir champa [Chhattisgarh]
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tarique A. Khan
      Oct 30, 2020
      Report
      Copy

      Every time I am trying to make a payment to Pune Municipal Corporation Property tax I am getting this message :- PBE10002-Invalid Credential.

      My card No. is [protected]
      RuPay Debit Card of Punjab National Bank

      My Mobile No. is [protected]
      email: tarique.[protected]@rediffmail.com
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravinder Palthya
        Oct 30, 2020
        Report
        Copy

        TSEAMCET College fees were deducted twice. The details are given below
        [protected] to INB Telangana state board BILL_TEST BOA
        Payment: VSBI[protected]IGAJRZKTE4
        Please refund the same.
        Regards
        P.Ravinder
        [protected]
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Surentharsahani
          Oct 30, 2020
          Report
          Copy

          Transaction Reference Number: VICI[protected]
          Transaction Date:30.10.2020

          I had paid my yes bank credit card bill via bill desk on 30t october 2020. i received a message on payment was successful .but its not sent to the credit card till now. Kindly help me with this issue as soon as possible.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Siva251
            Oct 30, 2020
            Report
            Copy

            Sir, I have paid excess of money for payment of ap eamcet. So refund our money. Hall ticket num:[protected] DOB:[protected]. thank you
            BillDesk customer support has been notified about the posted complaint.
            Oct 30, 2020
            Updated by Siva251             My account num :[protected].
            ifsc code:SYNB0003137
            PATHIKONDA SIVA PRADEEP
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              madhav dey
              from Powai, Maharashtra
              Oct 30, 2020
              Report
              Copy

              On 28 october at afternoon between 1 p. M. To 2 p. M. I was trying to payment electricity bill (In the name of manjudevi khandelwal) to odisha discom/nesco via billdesk by SBI net banking, but rs1389.43 was deducted from my sbi account but not paid to nesco/odisha discom, Transcation status show failed (Paid Transaction No : VSBI[protected] ) please refund it or pay to him/nesco bill as soon as possible. From last some months i have successfully paid bill via billdesk but this time bill not paid,
              BillDesk customer support has been notified about the posted complaint.
              Nov 13, 2020
              Updated by madhav dey               any update
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abdul Vaseem
                Oct 30, 2020
                Report
                Copy

                I had paid for my RBL credit card due for the current month via billsedk from RBL credit card app
                for an amount of Rs.31491.19 it has debited from my hdfc bank ac but not credited in rbl credit card please check and do the needful

                Date of transaction 29.10.2020 Transaction id :[protected] amount Rs.31491.19 Your Browser doesn't support Scripts. Please Use another Browser That support Scripts. Your Browser doesn't support Scripts. Please Use another Browser That support Scripts.

                pleae check and do the needful
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Karan Sofat
                  Oct 30, 2020
                  Report
                  Copy

                  Hello,

                  I have paid PSPCL electricity bill 4070 on date 29 oct..Payment got debited from my account but bill is not paid..
                  Account number:[protected]
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Reshu Meenu
                    Oct 29, 2020
                    Report
                    Copy

                    My amount was deducted but nptel registration was failed. Plz do respond soon.

                    Very bad service with billdesk. This is 3rd time happening with your service
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      viprag
                      Oct 29, 2020
                      Report
                      Copy

                      I am sai chandra shekar, my dost id ti[protected]
                      i made failed transactions on[protected] in billdesk gate way
                      please refund my amount to my account
                      thank you
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amitsahu506
                        Oct 29, 2020
                        Report
                        Copy

                        Address: Madhya pradesh Poorva Vitaran Kshetra (Electricity)

                        Sir,
                        I wanted to pay electricity bill (DAMOH, MADHYA PRADESH) amounting Rs. 2007 through bill desk payment gateway. I opted UPI for transaction. My UPI Id is [protected]@apl (Amazon Pay)🙏 . When I perform the transaction amazon pay is showing succesful transaction and money got debited from my account. But the billdesk payment gateway shows error message and the electricity bill not got paid.
                        Please do the needful for the refund of my money into my account.

                        I am sending you some attachments for your reference.

                        Amit Sahu
                        Mobile No - [protected].
                        BillDesk customer support has been notified about the posted complaint.
                        Oct 29, 2020
                        Updated by amitsahu506                         Not resolved yet
                        Oct 31, 2020
                        Updated by amitsahu506                         No response from billdesk. This is frustrating
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          raviqmba
                          Oct 29, 2020
                          Report
                          Copy

                          Dear team,

                          we have done the payment of RBL credit card On 29 Oct 2020 Amount-13850 But we have not received any confirmation while payment duducted my account have don the payment from Paytm UPI mode Please check and confirm urgently. RBL Team saying we have not received any payment.

                          Mobile no-[protected]
                          Email [protected]@gmail.com
                          amount-13850
                          Reference[protected]

                          Regards
                          Ravi Shankar Kumar
                          [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Hiteshs9321
                            Oct 29, 2020
                            Report
                            Copy

                            I had made a payment to billdesk Tatasky of Rs 1, 507 only. But they says they didn't received the payment and but my money got debited from my account so please just refund my money back to my account. If you want any document regarding my transaction mail me at [protected]@gmail.com
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Raj Badabagni
                              Oct 29, 2020
                              Report
                              Copy

                              I have paid an amount of Rs. 2, 422/- towards electricity bill on 12th October 2020 using RBL credit card. Today (29th October 2020) electricity board people came to my home to disconnect the power supply considering me as unpaid.

                              Unable to contact Bill desk customer support as the contact numbers given in the website is not working.

                              Given an email to them to look into the issue and didn't get any reply.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abdul Vaseem
                                Oct 29, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dear sir

                                i had paid for my RBL credit card due for the current month via billsedk from RBL credit card app
                                for an amount of Rs.31491.19 it has debited from my hdfc bank ac but not credited in rbl credit card please check and do the needful

                                Date of transaction 29.10.2020 Transaction id :[protected] amount Rs.31491.19 Your Browser doesn't support Scripts. Please Use another Browser That support Scripts. Your Browser doesn't support Scripts. Please Use another Browser That support Scripts.
                                [protected]

                                please check and do the needful
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pratimganguli
                                  Oct 28, 2020
                                  Report
                                  Copy

                                  Address: Bally howrah

                                  Dear sir
                                  Myself pratim ganguli would like to inform you that I was trying to pay my electricity bill amount Rs 3298 WBSEDCL through phonepe on 23.10.2020 but still now not paid to marchent i.e. WBSEDCL although the above amount debited from my central bank account.

                                  So you are again requested to reconcile the matter and refund my money at your earliest possible.

                                  Thanking you
                                  Pratim ganguli
                                  [protected]..
                                  Phonepe Transaction ID -- P2010231917078392881124
                                  Collection ID --C2010231915049387880084
                                  WBSEDCL CUSTOMER ID[protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sai957
                                    Oct 28, 2020
                                    Report
                                    Copy

                                    I had done my payment through BillDesk for my seat allotment in TS EAMCET official website on 27th October 2020. But the problem is that money had debited but seat is not allotted to me. So please clear my problem as soon as possible as this is urgent for me as it is my future.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nanda1100
                                      from Hyderabad, Telangana
                                      Oct 28, 2020
                                      Report
                                      Copy

                                      Address: Hyderabad, jubilee hills

                                      Hi myself Avula sai Sirisha, I have paid the amount from the net banking through Eamcet site but not yet received it is still pending on site please make sure that process my amount from you of ASAP
                                      I checked with TS EAMCET Convenor that payment is still pending from you
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Souparna
                                        Oct 28, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I recently paid a bill to West Bengal Electricity Board on 16th October 2020 via google pay.
                                        It has been more than 10 days but the money is not yet refunded although the transaction has failed.
                                        I contacted Google customer support but they shifted the blame to billdesk, so here I am. This is very frustrating for me. Kindly do the needful.
                                        Oct 29, 2020
                                        Complaint marked as Resolved 
                                        Google Pay team mailed regarding their escalation. No acknowledgement was provided by the Bill Desk support. The money got refunded on 29th October.
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Jammu & Kashmir Bank / J&K Bank
                                          1
                                          (643)
                                          One97 Communications
                                          1
                                          (1249)
                                          National Payments Corporation of India [NPCI]
                                          1
                                          (4226)