Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5418
Resolved
656
Unresolved
4762
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
drakashvm
from Pune, Maharashtra
Feb 6, 2023
Resolved
Report
Copy
Resolved

Tried to pay 50k for e nps. Amount got debited but got message of failure. NBSM/1791232/NPS TRUST ( BILLDESK )/
Feb 6, 2023
Complaint marked as Resolved 
Got message from NPS confirming the transaction
BillDesk customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    KRISHNA MEDICO
    Feb 5, 2023
    Report
    Copy

    Transaction : YHDF[protected]-BILLDKMCGM
    DATE : 29 jan 2023
    ac no : 5020***2532110
    AMOUNT : 21, 662.80

    in my HDFC bank statement i have seen this transaction which is not made by me, i am unaware about this transaction, please refund my amount which is deducted unknowingly, IT IS MADE THROUGH YOUR PLATFORM, I REQUEST YOU TO PLEASE DO THE NEED FULL
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Srinathb89
      Feb 5, 2023
      Report
      Copy

      Few days back i have applied loan in zest money. Auto pay status showing verified and loan approved. But still i didnt get any amount in my bank.
      Please have it checked.

      Payment for your ZestPL order #e1bc4d4b-c291-482f-a51b-673bfb091757 using ZestMoney EMI is successful
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anushaguvvala
        Feb 3, 2023
        Report
        Copy

        I made a complaint on 26 January 2023 till now there is no update to it
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          GUNDRALA KISHORE
          Jan 30, 2023
          Report
          Copy

          Address: Salapuvanipalem,lankalipalem, anakapalli

          Respected sir.
          27/01/2013 onwards,
          My service no [protected]
          Bill amount Rs 251/-
          Bill amount will be debited from my account, but not paid the bill, refund amount will not be credited still today onwards.please refund my amount sir.
          Thanking you sir.
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            proNepali
            from Bengaluru, Karnataka
            Jan 27, 2023
            Report
            Copy

            I made a payment for a one-year subscription to Spotify Premium using your payment method. However, the payment is still not received on Spotify's end. The payment was made on the 19th of January 2023. My reference number is UPI :[protected]. They payment was of 2149. I have also attracted the screenshot of the payment.
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Asmit Ghimire
              Jan 27, 2023
              Report
              Copy

              Website: spotify.com

              I paid for a Spotify premium of 2149 on the 19th of January 2023. However, it has not been credited on Spotify's end and they keep on asking me to ask my payment provider which was done through Paytm. However, Paytm said the payment went through successfully, and ask me to try to reach out to your merchant provider so I am trying to reach out to you guys. My reference number is[protected] and the payment date was the 19th of January 2023. Could you please look into it as soon as possible?
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anushaguvvala
                Jan 26, 2023
                Feb 3, 2023
                This thread was updated on Feb 3, 2023
                Report
                Copy

                I paid my exam fees it showed succesful but it wasn't showing submitted, iwould like check with the ref number
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Till when can I expect a solution or refund to it
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ravina18
                  from Jhunjhunu, Rajasthan
                  Jan 26, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jhunjhunu , Rajasthan

                  I tried booking tickets from air india app, and paid through using EMI option the transaction was successful from bank end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was showing that demand loan opened for billdesk. I want to get my refund back.
                  Jan 26, 2023
                  Complaint marked as Resolved 
                  I have a screenshot of successful transaction
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mallangi Surya
                    Jan 23, 2023
                    Report
                    Copy

                    I registered for 2exams and i make payment of 2000 for 2 exam the payment is failed but amount is deducted.
                    +2 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vineetdeol
                      from Delhi, Delhi
                      Jan 19, 2023
                      Report
                      Copy

                      I have initiated a transaction to contribute Rs. 50000 to my NPS account through Billdesk. Account got debited & an error message displayed on screen "transaction failed, please try again after sometime".

                      The Transaction ID is T2301191347127789183959 & UTR :[protected] from SBI.

                      Please help with resolution.
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tejinder singh teji
                        from Adampur, Punjab
                        Jan 18, 2023
                        Report
                        Copy

                        Address: billdesk.credit-card@icici

                        Icici bank credit card bill pay 5000rs not bill pay payment transfer my googlepay account [protected] payment transfer 5000rs date 17/1/2023 time 18:03 upi Transaction ID[protected] To billdesktez billdesk.[protected]@icici Google Transaction ID : CICAgJC5g_DODQ please payment transfer complete
                        +1 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shyamsundar1.g
                          from Chennai, Tamil Nadu
                          Jan 11, 2023
                          Report
                          Copy

                          I made online contribution of 10 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Jan 11, 2023 @10.24 PM IST) but the transaction page went blank and didnt show NPS confirmation page after i payed through ICICI Debit Card. Amount has been debited from my ICICI bank account but not credited to my NPS account.
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shubham Dashwant
                            Jan 10, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hi team,

                            I made transaction on nps app for contribution and 5017 amount got deducted from the ICICI bank on 10th Jan 2023 but no mail or message was received for the payment.

                            Please look into this.
                            Jan 11, 2023
                            Complaint marked as Resolved 
                            Money has been refunded the next day.
                            BillDesk customer support has been notified about the posted complaint.
                            Money has been refunded the next day.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ravichandran Paramasamy
                              Jan 10, 2023
                              Report
                              Copy

                              Address: 110/27 Pandian street, Prakash nagar, Ambattur, Chennai, 600053

                              My daughter's LIC Jeevan Anand Policy No[protected] is currently active and the quarterly Instalment premium of Rs 12705/- is being paid regularly
                              through auto debiting from my Credit card No [protected] on behalf of my daughter.
                              In this connection, I am to inform you that I am currently unable to use my credit card due to personal reasons.
                              I request that auto-debiting the installment premium for the above policy from my credit card may be stopped, please.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Ganeshmedicals
                                Jan 9, 2023
                                Report
                                Copy

                                I Have done with BILDESK Rs 10669.30 for LIC PREMIUM NO[protected]
                                at last THURSDAY [5.1.23] but the final premium receipt was not completed..still it was pending..REF YINB[protected]/LIC transfer to[protected] BILL DESK INDIANBANK MGT BRANCH
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  leelahoney
                                  from Hyderabad, Telangana
                                  Jan 8, 2023
                                  Report
                                  Copy

                                  Address: Hyderabad

                                  I was making payment of challan fees to Telangana State Police Traffic Department.
                                  When I check the status it says, Transaction is not completed; But Challan amount of INR 1047.93 was debited from my credit card. Please reverse the payment and i am attaching the screenshot of debited amount credit card statement

                                  Please find the Transaction reference no :[protected].

                                  This the output i received after the payment: HYDPOL|[protected]|YHMP[protected]|094012|1035.00|HMP|470011|02|INR|DIRECT|[prot...

                                  Do let me know for additional information with this regard. Thank You!
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Address: Hyderabad
                                    Website: www.billdesk.com/web/online_payment

                                    I was making payment of challan fees to Telangana State Police Traffic Department.
                                    When I check the status it says, Transaction is not completed; But Challan amount of INR 1049.36 was debited from my bank account. Please reverse the payment.

                                    Please find the Transaction reference no.[protected].

                                    And i am attaching the screenshot of debited amount from my credit card transaction

                                    This the output...
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    S
                                    Sankeerth’
                                    Jan 6, 2023
                                    Report
                                    Copy

                                    I have paid diploma duplicate memo fees of 1000₹ from SBTET portal through PhonePe and money debited from my account but transaction failed in SBTET portal and my money didn’t got refunded
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanuraj123
                                      Jan 6, 2023
                                      Report
                                      Copy

                                      Hi,
                                      I have paid my Fees of Kendriya Vidyalaya but not show paid on Portal but My Money is deducted from my Account
                                      Refund my money
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit