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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 12

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M
Mallangi Surya
Jan 23, 2023
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I registered for 2exams and i make payment of 2000 for 2 exam the payment is failed but amount is deducted.
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    V
    vineetdeol
    from Delhi, Delhi
    Jan 19, 2023
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    I have initiated a transaction to contribute Rs. 50000 to my NPS account through Billdesk. Account got debited & an error message displayed on screen "transaction failed, please try again after sometime".

    The Transaction ID is T2301191347127789183959 & UTR :[protected] from SBI.

    Please help with resolution.
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      T
      tejinder singh teji
      from Adampur, Punjab
      Jan 18, 2023
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      Address: billdesk.credit-card@icici

      Icici bank credit card bill pay 5000rs not bill pay payment transfer my googlepay account [protected] payment transfer 5000rs date 17/1/2023 time 18:03 upi Transaction ID[protected] To billdesktez billdesk.[protected]@icici Google Transaction ID : CICAgJC5g_DODQ please payment transfer complete
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        S
        shyamsundar1.g
        from Chennai, Tamil Nadu
        Jan 11, 2023
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        I made online contribution of 10 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Jan 11, 2023 @10.24 PM IST) but the transaction page went blank and didnt show NPS confirmation page after i payed through ICICI Debit Card. Amount has been debited from my ICICI bank account but not credited to my NPS account.
        BillDesk customer support has been notified about the posted complaint.
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          S
          Shubham Dashwant
          Jan 10, 2023
          Jan 11, 2023
          This thread was updated on Jan 11, 2023
          Resolved
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          Resolved

          Hi team,

          I made transaction on nps app for contribution and 5017 amount got deducted from the ICICI bank on 10th Jan 2023 but no mail or message was received for the payment.

          Please look into this.
          Jan 11, 2023
          Complaint marked as Resolved 
          Money has been refunded the next day.
          BillDesk customer support has been notified about the posted complaint.
          Money has been refunded the next day.
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            R
            Ravichandran Paramasamy
            Jan 10, 2023
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            Address: 110/27 Pandian street, Prakash nagar, Ambattur, Chennai, 600053

            My daughter's LIC Jeevan Anand Policy No[protected] is currently active and the quarterly Instalment premium of Rs 12705/- is being paid regularly
            through auto debiting from my Credit card No [protected] on behalf of my daughter.
            In this connection, I am to inform you that I am currently unable to use my credit card due to personal reasons.
            I request that auto-debiting the installment premium for the above policy from my credit card may be stopped, please.
            BillDesk customer support has been notified about the posted complaint.
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              G
              Ganeshmedicals
              Jan 9, 2023
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              I Have done with BILDESK Rs 10669.30 for LIC PREMIUM NO[protected]
              at last THURSDAY [5.1.23] but the final premium receipt was not completed..still it was pending..REF YINB[protected]/LIC transfer to[protected] BILL DESK INDIANBANK MGT BRANCH
              BillDesk customer support has been notified about the posted complaint.
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                L
                leelahoney
                from Hyderabad, Telangana
                Jan 8, 2023
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                Address: Hyderabad

                I was making payment of challan fees to Telangana State Police Traffic Department.
                When I check the status it says, Transaction is not completed; But Challan amount of INR 1047.93 was debited from my credit card. Please reverse the payment and i am attaching the screenshot of debited amount credit card statement

                Please find the Transaction reference no :[protected].

                This the output i received after the payment: HYDPOL|[protected]|YHMP[protected]|094012|1035.00|HMP|470011|02|INR|DIRECT|[prot...

                Do let me know for additional information with this regard. Thank You!
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                  Address: Hyderabad
                  Website: www.billdesk.com/web/online_payment

                  I was making payment of challan fees to Telangana State Police Traffic Department.
                  When I check the status it says, Transaction is not completed; But Challan amount of INR 1049.36 was debited from my bank account. Please reverse the payment.

                  Please find the Transaction reference no.[protected].

                  And i am attaching the screenshot of debited amount from my credit card transaction

                  This the output...
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                  S
                  Sankeerth’
                  Jan 6, 2023
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                  I have paid diploma duplicate memo fees of 1000₹ from SBTET portal through PhonePe and money debited from my account but transaction failed in SBTET portal and my money didn’t got refunded
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                    S
                    Sanuraj123
                    Jan 6, 2023
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                    Hi,
                    I have paid my Fees of Kendriya Vidyalaya but not show paid on Portal but My Money is deducted from my Account
                    Refund my money
                    BillDesk customer support has been notified about the posted complaint.
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                      L
                      lrdvm95
                      from New Delhi, Delhi
                      Jan 4, 2023
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                      Address: Chennai

                      Hi,
                      I recently opened a NPS Account and I transferred 55000/- from my bank account (IOB) to NPS account.
                      It got deducted but the page did not redirect me to NPS page and it showed sight under maintenance
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        Akshit2609
                        from Delhi, Delhi
                        Jan 4, 2023
                        Jan 6, 2023
                        This thread was updated on Jan 6, 2023
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                        Hi,
                        I recently opened a NPS Account and I transferred 5000/- from my bank account(PNB) to NPS account.
                        It got deducted but did not reflected in NPS Account and as a result I could not generate PRAN number.

                        Please resolve this.
                        BillDesk customer support has been notified about the posted complaint.
                        Hi,
                        No response till now.

                        Please confirm.
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                          S
                          Shayka Ansari
                          from Vapi, Gujarat
                          Jan 3, 2023
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                          Address: Dream city, Dungra vapi, Valsad, Gujarat

                          Hi,

                          On 17/12/22, I tried paying DGVCL bill via Billdesk merchant gateway but the transaction errored out. The transaction amount Rs 1385.75/- got deducted from my card but was not credited to DGVCL BIlldesk Mumbai account.

                          Order Id is DGVCL98966982. :Paytm
                          Need help to get my money back.
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                            S
                            sansar chand syal
                            from Dorāha, Punjab
                            Jan 3, 2023
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                            Resolved

                            Address: shekhewa;lludhiana

                            12-Dec-22 08:04 [protected] [protected] 5000 SUCCESS- PSPCL0000PUN01 Print Receipt Report PSPCL0000PUN01 [protected] Gurcharan Singh Dhillon [protected] AT312346B[protected] but not reflected with punjab power corporporation ltd.
                            Jan 4, 2023
                            Complaint marked as Resolved 
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              Shahhemal83
                              from Pune, Maharashtra
                              Jan 1, 2023
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                              Resolved

                              I was trying to contribute to my NPS account through Billdesk. Once money got deducted, my next screen showed "transaction failed, please try again after sometime".

                              The Transaction ID is [protected] from ICICI Bank.

                              Please help with resolution.
                              Jan 3, 2023
                              Complaint marked as Resolved 
                              Consumer Complaints team forwarded my compliant to Bill Desk and within 2 Hours, my amount was reversed. Thanks to Consumer Complaints team and Bill Desk team for quick support. Thanks & Regards, Hemal Shah
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                sunil bokolia
                                from Delhi, Delhi
                                Jan 1, 2023
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                                I, Krishan Kumar was sending money to Bajaj Allianz through my Paytm wallet but the transaction got failed and the money was sent to BILLDESKutil and the amount got deducted from my account as well.
                                I don't know how the money was transferred to BILLDESKutil i was sending my money to Bajaj Allianz.
                                So chasing paytm to get my refund, for same i've called to paytm customer care about refund they confirmed that the merchant name : billdeskutil, your transaction under order id : jpt[protected], jpt[protected] was successful. So requesting to BILLDESKutil to refund my money back. Since they don't have any particular customer care no.
                                1. Paytm Order ID - WPT[protected]
                                2. Paytm wallet ref number - [protected]
                                3. Total Amount: 5826/-
                                4. Mode of Payment: Paytm App
                                5. Date of Transaction: 31st December 2022
                                6. Time of Transaction: 16:00 PM
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  SurendranadhG
                                  Dec 26, 2022
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                                  Recently I tried paying my electricity bill on APEPDCL website. After processing the payment it showed that the payment has failed. It has already been 3 days but I have no update on the refund status.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Pavinyho
                                    from Ahmedabad, Gujarat
                                    Dec 24, 2022
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                                    Address: Ahmedabad

                                    I have booked my tickets through singapore air.
                                    Booked my tickets online and done the payment using UPI payment to billdesk.[protected]@hdfcbank

                                    I request you to cancel my transaction because i have not got my tickets or any type of itinerary
                                    From singapore airline.

                                    I want my money back and filing complaint about fraud money case.
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                                      P
                                      Dec 21, 2022
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                                      I was making a contribution of 50k to my e-NPS Tier -1 account (National Pension System) through Bill Desk payment gateway today (Dec 21, 2022). I was doing payment through google pay but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.

                                      Please help.

                                      Upi Refrence number:[protected]
                                      Google Transaction id: CICAgJDhyIW9Eg
                                      Mercant name: XBCMFNPS
                                      Transaction refrence number: YHD[protected]
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