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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 127

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4
4nmol Bhujel
Jul 15, 2020
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Sir., i have paid 2850 through my upi id for fees on ubi website but the fees was not submitted it's show transaction pending and still waiting for response as the amount is already deducted from my account. I request you to kindly help me with this problem i am concern about my fees.
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    A
    Akshay Telang
    Jul 14, 2020
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    Respected sir/madam,
    I tried renewal of my lic policy through your online portal through billdesk gateway. I scanned qr code that was displayed and made payment through bhim upi. The bhim upi app is showing transaction as successful but the renewal is not reflecting at lic website

    Name: arun kumar telang
    Transaction id:[protected]
    Policy no.:[protected] and[protected]
    Date of transaction: 14/07/2020
    Time of transaction: 18:23:37
    Amount: rs. 3876 only
    Beneficiary upi address: lic. [protected]@hdfcbank
    BillDesk customer support has been notified about the posted complaint.
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      R
      Riti_04
      Jul 14, 2020
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      Dear team,

      I paid the amount 13219 towards my lic policy on 8th july 2020. Ref no is[protected] via bqr. Neither my payment status is reflected on the portal nor i have received payment receipt.

      Please check and confirm the payment status.

      Regards,
      Ritika
      BillDesk customer support has been notified about the posted complaint.
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        V
        vijaygajera84
        from Pune, Maharashtra
        Jul 14, 2020
        Resolved
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        Resolved

        I have booked bharat gas lpg cylinder on 14/07/2020 and made online payment using google pay via using billdesk. Amount ₹ 597.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through billdesk and googlepay transaction id is #[cicagkcz090mdw]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
        Jul 14, 2020
        Complaint marked as Resolved 
        Resolved
        BillDesk customer support has been notified about the posted complaint.
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        it is resolved now.
        Please mark this as resolved.
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          K
          Kumar Atul Saiyam
          Jul 13, 2020
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          Resolved

          Address: FD/R 18. forest dipo hoshangabad (m.p.)461001

          Bill desk payment reciept not recieved.
          I have paid my college fee of amount 7000.00 dated[protected] through phonepe app through bill desk payment.
          Immidiately after payment the site link down and reciept not downloaded and no email recieved.
          Jul 14, 2020
          Complaint marked as Resolved 
          Thanks alot sir my problem solved and my fees submitted.thanku sir
          BillDesk customer support has been notified about the posted complaint.
          Jul 14, 2020
          Updated by Kumar Atul Saiyam           Amount deducted form account but no confirmation message please refund money. I have paid Rs.7000 date 10/07/2020 for college fee through phonepe app through billdeskhpayment. Phonepe app transaction successful but billdeskhpayment no confirmation message and no receipt give me. Helpme the college fee last submit date 15/07/2020 . Otherwise refund my money

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            V
            vasantha mouli
            Jul 13, 2020
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            Address: Jkc College main Road Road guntur-522006

            Sir/mam
            I have done a payment via billdkstatebankcolle for
            Andhra Pradesh SAND Booking Online
            An amount of rs 20, 075.70
            (Narrationnhdf[protected]/billdkstatebankcolle)
            On 13/07/2020 the above amount has been deducted from my account but the transaction was not done.
            My bank is hdfc.
            Kindly do the needful.
            My Mobile Number:-[protected]
            Email ID :[protected]@gmail.com
            BillDesk customer support has been notified about the posted complaint.
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              S
              Sanchit213
              Jul 13, 2020
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              I have paid my credit card bill payment but its not updated can you please check
              Contact number - [protected]
              Email id [protected]@gmail.com
              Amount - 52000

              Transaction reference number - s[protected]
              BillDesk customer support has been notified about the posted complaint.
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                S
                Supratim Bandyopadhyay
                Jul 13, 2020
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                Address: Spotify india

                I paid 719/- for spotify premium.
                Payment method was billdesk
                Payment status - successful
                Not credited to my spotify account.
                Bank reference id[protected]
                Paid by amazon pay apl
                Date :- 13 july, 2020

                Payment was not forwarded by billdesk through spotify.
                Forward the money to spotify.
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  Manjunatha Nandu
                  Jul 12, 2020
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                  Address: Gundlupet

                  I recharged my tatasky id through bharath qr code scanner at rs 200 for 2 times but still i didn't get any confirmation message from tata sky so please update my id or refund my money totally rs 400.
                  BillDesk customer support has been notified about the posted complaint.
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                  Bhim UPI said that the amount of rs 200 two times credited to the beneficiary account. but Tata sky is saying still we didn't get any amount so please update my transaction or refund my money Rs 200 two times, totally 400 .
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                  I recharged my tatasky id through Bharath QR code scanner at rs 200 for 2 times but still i didn't get any confirmation message from Tata sky so please update my transaction or refund my money totally Rs 400 . I enquired Bhim helpline there they told successfully amount credited to the beneficiary account so please update my transaction.
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                    P
                    Parth V. Shah
                    Jul 11, 2020
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                    I initiated an upi transaction on dmart. I got a request of [protected]@icici on google pay for the amount of rs. 1781/-. I approved the request for confirming my dmart order. Amount got deducted from my bank account but it shows the transaction failed on dmart.
                    BillDesk customer support has been notified about the posted complaint.
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                      N
                      Naresh2020
                      Jul 10, 2020
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                      Address: Lucknow

                      I was paying my electricity bill o 08 july 2020 at around 2 pm. Payment debited from upi account but not received by uppcl i was chosen options pay via bill desk. My due date is 12/06/2020. What should i do.
                      BillDesk customer support has been notified about the posted complaint.
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                        Y
                        Yogesh Assudani
                        Jul 10, 2020
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                        I have paid my electricity bill through BHIM but the transaction got failed the first time, but money was deducted from my account.

                        When will my money be refunded? This happened on the 4th of July'20 which is more than 5 days now. They have told it will be refunded by 5-7 working days but still, I haven't received any money back. Please resolve my problem.

                        The amount which was deducted is 1203/- and please what should I do to get back my money? Is there a procedure to follow up? I have included the screenshot please try to resolve as soon as possible.

                        Thank you
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          Amandeep87
                          Jul 10, 2020
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                          Dear sir/madam,
                          I had renewed my lic policy on 07/07/2020 having upi transaction id :[protected]. My bank account has been debited to
                          Upi id: lic. [protected]@hdfcbank but my lic policy did not renew. Please send me the status of my transaction.
                          BillDesk customer support has been notified about the posted complaint.
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                            B
                            bharat_ghorpade
                            Jul 9, 2020
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                            Address: KATRAP ROAD, NEAR GURUDEV HOTEL

                            I have done my MSEB payment through mahavitaran web application portal with BillDesk platform and BHIM UPI. BHIM App shows the transaction successful but at time of transaction the transaction failed due to unknown reason and my money is deducted from my account. And Payment status still in pending and I have raised complete to support team through email but no response from Billdesk support from 3 days.

                            Payment related details:

                            MSEB Consumer No. :[protected]
                            BU: 4405

                            Payment Date: 1 July 2020

                            Ref. Transaction ID: [protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              G
                              Gopi14
                              Jul 9, 2020
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                              I paid my rbl credit card bill through my icici bank account, but still not credit in RBL credit card, I checked with icici customer care Executive, he said our bank amount credited successfully, bill desk has problem, they gave transactions reference id : SICI[protected], my bank account statement digital also attached below
                              BillDesk customer support has been notified about the posted complaint.
                              Jul 09, 2020
                              Updated by Gopi14                               Yesterday morning I paid amount Rs 5199 but still not no response, pls update my r
                              Jul 09, 2020
                              Updated by Gopi14                               Yesterday morning I paid amount Rs 5199 but still not no response, pls update my request
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                                B
                                bharath1308
                                Jul 8, 2020
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                                amount deducted but transaction failed in ibps

                                I have applied for ibps crp rrb ix officer scale i with an application fee of rs. 850/- through bhim qr scan. The amount got deducted from account but still it is asking for payment in registartion form. I spoke with bhim team, they told money got credited to merchant and make confirmation with merchant. But in form it is showing payment as failure. Kindly refund my amount as soon as possible....
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                                R
                                RakeshM1972
                                Jul 8, 2020
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                                amount debited but billdesk is waiting for response from bank

                                Address: Mumbai

                                I have made a payment of rs 20, 000 from my icici bank account on july 7, 2020 at 12:08 hours to indiaideas com ltd on link intime website. This is for the arvind fashions right issue on the linktime website https://linkintime.co.in/

                                The funds have been debited from my icici bank account. However, i am getting message as "billdesk is waiting for response from bank"

                                The icici bank transaction id is [protected]br...
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                                S
                                Somsuvra
                                Jul 7, 2020
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                                I have paid Rs. 2470 to MSEB as an energy bill using the transaction number SHD[protected] today 7th July 2020 at around 12:20 AM after midnight.

                                My bank transaction ID is[protected].

                                However, I haven't received any confirmation SMS or email regarding this payment.

                                The amount has been deducted from my bank account as expected but MSEB confirmation or Billdesk confirmation was not received.

                                Sent email to Billdesk support and called in state support number as per Billdesk FAQ but no response is received. Support is not upto the mark.

                                Need immediate confirmation since I am going to miss the deadline of the payment.
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  Somsuvra
                                  Jul 7, 2020
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                                  I have paid Rs. 2470 to MSEB as an energy bill using the transaction number SHD[protected] today 7th July 2020 at around 12:20 AM after midnight.

                                  My consumer number is[protected] and bank transaction ID is[protected].

                                  However, I haven't received any confirmation SMS or email regarding this payment.

                                  The amount has been deducted from my bank account as expected but MSEB confirmation or Billdesk confirmation was not received.

                                  Sent email to Billdesk support and called in state support number as per Billdesk FAQ but no response is received. Support is not upto the mark.

                                  Need immediate confirmation since I am going to miss the deadline of the payment.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    B
                                    Bikram Sahu
                                    Jul 7, 2020
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                                    Address: Benkar Wasti

                                    I have made a payment for billdesk on just 1st 2020 by my upi. Rs.240/-amount is deducted from the account while it is not paid to the mseb (Biller).
                                    In my upi it is showing as success and even when i contacted the upi tey said successfully transferred to the billdesk ac.
                                    BillDesk customer support has been notified about the posted complaint.
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