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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 127

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Yogesh Assudani
Jul 10, 2020
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I have paid my electricity bill through BHIM but the transaction got failed the first time, but money was deducted from my account.

When will my money be refunded? This happened on the 4th of July'20 which is more than 5 days now. They have told it will be refunded by 5-7 working days but still, I haven't received any money back. Please resolve my problem.

The amount which was deducted is 1203/- and please what should I do to get back my money? Is there a procedure to follow up? I have included the screenshot please try to resolve as soon as possible.

Thank you
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    Amandeep87
    Jul 10, 2020
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    Dear sir/madam,
    I had renewed my lic policy on 07/07/2020 having upi transaction id :[protected]. My bank account has been debited to
    Upi id: lic. [protected]@hdfcbank but my lic policy did not renew. Please send me the status of my transaction.
    BillDesk customer support has been notified about the posted complaint.
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      bharat_ghorpade
      Jul 9, 2020
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      Address: KATRAP ROAD, NEAR GURUDEV HOTEL

      I have done my MSEB payment through mahavitaran web application portal with BillDesk platform and BHIM UPI. BHIM App shows the transaction successful but at time of transaction the transaction failed due to unknown reason and my money is deducted from my account. And Payment status still in pending and I have raised complete to support team through email but no response from Billdesk support from 3 days.

      Payment related details:

      MSEB Consumer No. :[protected]
      BU: 4405

      Payment Date: 1 July 2020

      Ref. Transaction ID: [protected]
      BillDesk customer support has been notified about the posted complaint.
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        Gopi14
        Jul 9, 2020
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        I paid my rbl credit card bill through my icici bank account, but still not credit in RBL credit card, I checked with icici customer care Executive, he said our bank amount credited successfully, bill desk has problem, they gave transactions reference id : SICI[protected], my bank account statement digital also attached below
        +1 photos
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        Jul 09, 2020
        Updated by Gopi14
        Yesterday morning I paid amount Rs 5199 but still not no response, pls update my r
        Jul 09, 2020
        Updated by Gopi14
        Yesterday morning I paid amount Rs 5199 but still not no response, pls update my request
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          bharath1308
          Jul 8, 2020
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          amount deducted but transaction failed in ibps

          I have applied for ibps crp rrb ix officer scale i with an application fee of rs. 850/- through bhim qr scan. The amount got deducted from account but still it is asking for payment in registartion form. I spoke with bhim team, they told money got credited to merchant and make confirmation with merchant. But in form it is showing payment as failure. Kindly refund my amount as soon as possible....
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          Address: Mumbai

          I have made a payment of rs 20, 000 from my icici bank account on july 7, 2020 at 12:08 hours to indiaideas com ltd on link intime website. This is for the arvind fashions right issue on the linktime website https://linkintime.co.in/

          The funds have been debited from my icici bank account. However, i am getting message as "billdesk is waiting for response from bank"

          The icici bank transaction id is [protected]br...
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          Somsuvra
          Jul 7, 2020
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          I have paid Rs. 2470 to MSEB as an energy bill using the transaction number SHD[protected] today 7th July 2020 at around 12:20 AM after midnight.

          My bank transaction ID is[protected].

          However, I haven't received any confirmation SMS or email regarding this payment.

          The amount has been deducted from my bank account as expected but MSEB confirmation or Billdesk confirmation was not received.

          Sent email to Billdesk support and called in state support number as per Billdesk FAQ but no response is received. Support is not upto the mark.

          Need immediate confirmation since I am going to miss the deadline of the payment.
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            Somsuvra
            Jul 7, 2020
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            I have paid Rs. 2470 to MSEB as an energy bill using the transaction number SHD[protected] today 7th July 2020 at around 12:20 AM after midnight.

            My consumer number is[protected] and bank transaction ID is[protected].

            However, I haven't received any confirmation SMS or email regarding this payment.

            The amount has been deducted from my bank account as expected but MSEB confirmation or Billdesk confirmation was not received.

            Sent email to Billdesk support and called in state support number as per Billdesk FAQ but no response is received. Support is not upto the mark.

            Need immediate confirmation since I am going to miss the deadline of the payment.
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              Bikram Sahu
              Jul 7, 2020
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              Address: Benkar Wasti

              I have made a payment for billdesk on just 1st 2020 by my upi. Rs.240/-amount is deducted from the account while it is not paid to the mseb (Biller).
              In my upi it is showing as success and even when i contacted the upi tey said successfully transferred to the billdesk ac.
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                Boominathan Booms
                Jul 6, 2020
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                Address: Karumandapam

                Iam shanmugavalli
                I have to paid the rbl bank credit card payment through bill desk payment id via rbl bank official app and
                I would like to inform you that check the bill payment of rs. 7, 064.11 on july 05, 2020 towards bill desk has been debited successfully from icici oficial savings accountxx3180 vide

                Payment id: [protected];

                Consumer code: rtncard_sici[protected];

                Bill reference information: sici[protected].

                Payment rs.7064.11 not update by rblbank official app
                +2 photos
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                Jul 06, 2020
                Updated by Boominathan Booms
                Please considered my problems as possible at earlier.
                Thank you
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                  Pravin C Bhagat
                  Jul 6, 2020
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                  Address: At: Vaghasi, Anand, Gujarat, Pin-388320

                  Rs.148 paid by me on 12th, may, 2020 to the charotar gas sahakari mandali ltd, vithal udhuognagar by using debit card of bank of baroda, amul dairy rd, anand via billdesk gateway. The upi ref. No.[protected] as per text msg received from bank. The amount is deducted from my account but not deposited to the biller. I had registerred a complaint to the bank, its redresal shown hat it was upi related problem. I had tried several times to register a complaint to billdesk portal, but it dpes not allow me to complete.
                  Kind request to resolve issue.
                  BillDesk customer support has been notified about the posted complaint.
                  No reply 7 days. very poor service.
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                    Harsh Singh Deora
                    Jul 6, 2020
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                    Address: jodhpur

                    Sir, i had recharged the amount 300 rs to tatasky. [protected]@hdfcbank for dth monthly pack date 06/07/2020 at 12:47 am transaction id - cicagkdpp6e1, but the tatasky dth provider reports that they didn't received the amount. Please verify as soon as possible. Still not credit in my tatasky a/c or please refund my money. Thank you.
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                      sham2410
                      Jul 6, 2020
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                      Address: LIC - online portal

                      This in reference to the online payment which shows failed at lic and successful from the bank,

                      Details as follows:

                      Lic message :
                      Merchant transaction number: 12242443
                      Policy number:[protected]
                      Date : 06/july/2020

                      Bank message: transaction reference number 18391633

                      Payment reference shown in account

                      India ideas otc no: scrp[protected]

                      Please do the needful and advise further action to be taken from my end
                      +2 photos
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                      Jul 06, 2020
                      Updated by sham2410
                      Can I have the contact number for Bill desk Contact Centre
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                        badarinarayana1971
                        Jul 6, 2020
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                        Address: TELANGANA GOVERNMENT MUNCIPAL TAXES AUTHORITY

                        27-jun-2020
                        (27-jun-2020) to transferinb government of telangana bill_govofte payment ssbi[protected]igaivzgsk2 transfer to 1, 097.44

                        My name is badari narayana. D, mobile no:[protected], the above transaction thru billdesk i done on 27.06.2020. By mistake after making payment i selected cancel button third party diversion screen instead of agree. Amount was debited to my saving account [protected], sbi, miryalaguda branch, branch code:06317.
                        Request you to give credit the amount to my sb account.
                        Regards,
                        Badari narayana. D
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                          ajayvaish007
                          Jul 5, 2020
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                          Transaction id: 29974247 dt: 05/07/2020 amount deducted: rs. 507.50
                          Kindly reimburse back to my bank account
                          Union bank of india
                          Account no. [protected]
                          Ifsc: corp0000704
                          Branch: bangalore-padmanabhanagar
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                            Meghna Kannan
                            Jul 4, 2020
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                            Address: RASHTRIYA CHEMICALS AND FERTILIZERS LIMITTED

                            My name is Meghna Kannan and I am a student pursuing engineering, I am applying for the post Management trainee position in RCF limited (Reg no:[protected]. I had done the payment through BHIM QR code, the amount has been deducted from my account but in application status it is showing payment failure. It is telling me to do the payment again. I had done my payment on 1st of July (transaction id[protected] until today i did not receive any kind of response.I am attaching the screenshot of my application status and also the successful payment receipt to your account. I request you to take action on my problem.
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                              kamaljeet randhawa
                              Jul 4, 2020
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                              For electricity bill payment through PSPCL Billdesk UPI payment, I have paid electricity bill 4090/- on 03june2020 but bill was still shown unpaid and amount got deducted from my account.
                              Please look into it, if this payment cannot be processed please facilitate the refund, attachment is the transaction details from my account.
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                                subrata sankar nandy
                                Jul 3, 2020
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                                Address: Flat No.19 ist Flr, 671, S.H.K. Basu Sarani, Kolkata 700074

                                Sir,
                                I, shreyasi nandy student of 3yr. Mbbs, (Calcutta national medical college) paid enrollment two (2) times/numbers, you are requested to please return rs. 1800/- paid vide internat banking mode as per above massage on 27.10.2019 21:45:23 hrs. Through yes bank ltd. Nettxn: bill ddeskrybk [protected] twbuhc.
                                Excessamount rs. 1800/- unadjusted lying with you may be return.
                                Enrollment has been completed after 2nd attempts and paid fee through debit cards on 28.10.19. Rs. 1800/- has already transferred to wbuh.

                                You are also note my s. B. A/c no. [protected] : yes bank ltd, lake town branch : kolkata ifsc code yesb0000760 for return excess money immediately

                                Regards,

                                Shreyasi nandy
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                                  Susharma Ram
                                  Jul 3, 2020
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                                  Dear sir,

                                  I would like to say that i have deposited the bill on[protected] account no.[protected].
                                  Transaction no. Inb/[protected]/punjab state electricity board. Receipt is not generated. Bill amount rs. 3030/
                                  So, please send a receipt for this bill.

                                  I will be very thankful to you for this
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                                    Ashwin Juneja
                                    Jul 2, 2020
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                                    I was trying to open axis asap account and made a deposit of 15000rs through billdesk upi and then the payment was deducted from my source and nothing happened i got no confirmation from axis bank about receiving the payment and the payment page was stuck . Now my money is stuck in billdesk and they are not even replying my emails
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