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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 136

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P
Prashant Harne
Mar 8, 2020
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Address: Thane, Maharashtra, 401208

I have booked a bharat gas cylinder through website on 06.03.2020. While making online payment the amount rs 782/- was deducted from my account but it was not credited to bharat gas. The status was shown as transaction failed. However the cylinder was delivered on 07.03.2020 with cash memo and the cash payment was made to the delivery boy.
It is requested to look into the matter and refund the amount at the earliest.
+3 photos
Mar 11, 2020
Complaint marked as Resolved 
Thanks a lot
BillDesk customer support has been notified about the posted complaint.
I payed my credit bill through billdesk.billdesk has requested money through phonepe.i payed through the app.but still there is no response from the merchant.please refund my money.unless transfer the money to my credit card.4716 has been paid to billdesk.its too bad .

amount deducted but not credited - Comment #3659330 - Image #0
I was recharge ruppees 450 and money debited my account, but recharge not complete and money not refunded.
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    Sagar Shinge
    Mar 7, 2020
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    I have paid credit card bill pay of rbl credit card transactions unsuccessful but amount deducted from my account. But not reversed yet. My ref no is[protected]. Above ref no of transaction of not successful done but amount debited from my account plz do the reverse as soon as possible. The transaction amount is 12563.24 this is the amount of transaction plz reverse as soon as possible

    Thanks and regards
    BillDesk customer support has been notified about the posted complaint.
    Mponline Se refund ki I'd :-RHD[protected] mere bank account statement me refund ki koi entry nhi he. Ap refund se related issue solve kr payment bank account me deposit kre. Mobile no. [protected] Narendra Singh Panwar
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      J
      Jeseena A
      Mar 6, 2020
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      While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing.. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??
      BillDesk customer support has been notified about the posted complaint.
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        A
        avinash31d
        Mar 6, 2020
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        Resolved

        bharatgas upi money deducted, but payment status pending.

        Address: Thane, Maharashtra, 401105

        I booked a gas, made the payment through billdesk upi, i got sms from my bank that the transaction was successful but on billdesk i got that the payment failed. Inside the ebharatgas app the payment status is still pending. There is no payment confirmation from bharatgas app.
        I have attached the screen shots from bhim upi transaction and bharatgas booking status which includes all the details required....
        +2 photos
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        Avijeet Kundoo
        Mar 5, 2020
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        Address: Kolkata, West Bengal, 700084

        Ear all,

        I have paid my credit card dues of rs 25, 000 on 27 feb 2020, but the payment is yet to be received by hsbc, till date. I have also checked my bank account from which i have paid, there has not been any payment reversal or rejection.

        My bill desk reference id is rscb[protected]. I am also sending the receipt as an attachment.

        Please can you look into this urgently, as this will impact my credit history.

        Regards,
        Avijeet kundoo

        +[protected]
        BillDesk customer support has been notified about the posted complaint.
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          D
          Digbijoy Banikya
          Mar 5, 2020
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          Address: Lachit Nagar, Kanaklata Path, Near BT Collage, House Number 31, Kamrup Metropolitan, Assam, 781007

          I made a transaction on 03/03/2020 of rupees 500, using google pay,

          Upi transaction id[protected]

          And google pay transaction id cicagkcb_pyebg

          The amount has been deducted from my account almost 24 hours ago, with the transaction still pending

          If possible, please cancel the transaction and return the amount to my account

          Please do something as soon as possible
          BillDesk customer support has been notified about the posted complaint.
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            K
            Kartik sumaria
            Mar 2, 2020
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            I booked my ticket through ksrtc website n while payment i used paytm wallet
            My amt deducted from paytm wallet but i didn't got any confirmation for my ticket
            I want refund for deducted amt
            Amt 1752
            I didn't got any confirmation message n my ticket was also not booked
            I missed my bus also because of this issue so plz refund the amt n do needful
            BillDesk customer support has been notified about the posted complaint.
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              B
              Badari Juluri
              Mar 1, 2020
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              I am a student of s. R. K. R engineering college. I payed rs.1000 for revaluation through bill desk by qr using google pay. After the amount is debited and there is no confirmation message i lost my rs.1000. There are no information about transactions and the transaction blog in my college website is showing me that there are no transactions that i have done. Please help me in this matter.
              BillDesk customer support has been notified about the posted complaint.
              Mar 01, 2020
              Updated by Badari Juluri
              Please solve my issue

              In my account 1000 rs debited but not processed to 10cric please deposit my 1000 rs to 10cric immediately from my account 1000 rs debited by you but still you are not process of amount to 10cric

              transaction failure of revaluation - Comment #3658038 - Image #0
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                T
                Tanvee bhatnagar
                from Delhi, Delhi
                Feb 29, 2020
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                Address: Saket, New Delhi, Delhi, 110030

                I tried ordering from kfc app and chose my airtel money wallet as the option to make the payment of rs. 613 twice, on 14th feb 2020. The payment was made successfully to the billdesk but kfc did not confirm the order nor the amount of rs. 613 has been refunded to me till date.
                Please fix the issue asap, refund the amount

                Please reply as soon as possible.

                Restaurant details :kfc saket
                Transaction id :
                2nd payment tnx id [protected]
                1st payment tnx id [protected]
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                My contact number is [protected] on Google Pay i maked a transaction of 1000 with a wallet but money is deducted from the account and not refunded back to my account. Please do something. I need a help

                money deducted from airtel payment bank but failed in kfc, no refund yet - Comment #3656748 - Image #0
                I was filling form on ctet.nic.in
                I tried to pay from paytm qr scan.
                The transaction was successful but the transaction page not refreshed and fee was not submitted. I had to pay again.
                Upi ref no.[protected]
                Application number [protected]
                Please refund my money as soon as possible.
                Thank you.

                money deducted from airtel payment bank but failed in kfc, no refund yet - Comment #3656783 - Image #0
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                  V
                  Viswanath79
                  Feb 26, 2020
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                  Address: Andhra Pradesh, West Godavari, Andhra Pradesh, 534204
                  Website: Bill desk

                  I am a student of s. R. K. R engineering college. I payed rs.1000 for revaluation through bill desk by qr using google pay. After the amount is debited i got a message that we are unable to process your transaction but i lost my rs.1000. There are no information about transactions and the transaction blog in my college website is showing me that there are no transactions that i have done. Please help me in this matter.
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Feb 27, 2020
                  Updated by Viswanath79
                  Please take action to refund my money
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                    A
                    Aviral1901
                    from Jhansi, Uttar Pradesh
                    Feb 26, 2020
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                    I made a payment today for rs 500 through billdesk gateway using my google pay upi.. Everything was fine.. The payment was done from google pay.. Amount was debited.. But suddenly billdesk loading page. L quoted that an unknown error had occured an payment was failed... The amount did not reach the merchant...

                    The problem was from billdesk end.. And i want mh money back asa.. Plz help
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Feb 28, 2020
                    Updated by Aviral1901
                    No update from billdesk yet...pathetic service
                    Mar 07, 2020
                    Updated by Aviral1901
                    Plz help me
                    Hi,
                    I have transacted 531 rs for bus ticket booking through paytm.
                    From paytm account deduction done at billdeskutil but no response from kstrc bus service finally called customer to know status from there end con firmly know that no ticket not reserved.

                    Please look into it asap.

                    payment failed midway at billdesk gateway but amount debited from account - Comment #3655800 - Image #0
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                      S
                      SiddharthBHU
                      Feb 22, 2020
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                      Website: billdesk.com

                      Payment is done through billdesk for one time but payment status is not shown on a website of c. B. S. E. For upctet examination july 2020.
                      The money has been sent by qr code using bhim app.
                      Transaction details :
                      Transaction id[protected]
                      Customer name - cbse
                      Date - 22nd feb 2020
                      Money has been sent to cbse. [protected]@hdfcbank
                      Please help to get back money.
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Payment is done through billdesk for one time but payment status is not shown on a website o[censored]PBED examination july 2020.
                      The money has been sent by qr code using bhim app.
                      Transaction details :
                      Transaction id[[protected]]
                      Customer name - BILLDESK
                      Date - 29 feb 2020
                      Money has been sent [protected]@hdfcbank
                      Please help to get back money.

                      transaction money (rs.1200) issue. - Comment #3654929 - Image #0
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                        Ñ
                        Ñîrmäl Sûthår
                        Feb 22, 2020
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                        Address: Mumbai City, Maharashtra, 400053

                        Dear sir/mam

                        I am nirmal from vadodara.

                        I made a payment of 4646rs property tax to the vadodara municipal corporation on 21st october 2020 using upi.

                        My bank account was debited with same amount and payment was successful from my side.

                        But vmss said that they have not received any payment and issue me underpayment notice.

                        And they also told me that my transaction was refunded by bill desk.

                        I check my bank account till date all transaction, but i found that no refund is credited in my bank account.

                        As discussed with the vmss i contact payment getaway bill desk.

                        I sent email to the bill desk and discuss my issue.
                        After that i received email from bill desk that my transaction was initiated for refund and it will be credited in my account in few days.

                        I wait a lot for that but every time they promise that my refund will be credited in short time.

                        I have check with my bank account and they have confirm that the banificiary has received the amount and it was successful.

                        I have attached all related documents:

                        Email conversation with the bill desk.
                        All photo copies of transactions.
                        Bank statement to date
                        Transaction details and number screen short.

                        Please help me to get my refund as soon as possible.

                        I have suffer a lot.

                        Its a humble request
                        +5 photos
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                          H
                          Hary007
                          Feb 21, 2020
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                          Address: 415301

                          I paid rs.800 through upi [protected]@okicici and then the payment page disappear then i relogin with my registration no. And password then the payment status shows failed
                          Then i again paid rs.800 through same upi [protected]@okicici then both the amount are debited from my account i dont know what to do plz take action on it and send my refund of rs.800.
                          +2 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Hi
                          I have paid bill through this to TV tata sky, money has been deducted from the bank but not reached to the Tata Sky.

                          Are you returning money to bank to Let me proceed with further action

                          [protected]
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                            R
                            Ramakrishna devadiga
                            Feb 20, 2020
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                            Address: Sri shastha nilaya,near Saraswati kalyana mantapa Koteshwara, udupi district, Karnataka, Udupi, Karnataka, 576222

                            Hi,
                            I was paying the bill of SBI credit card payment on 18.02.2020 10:43 am (Transaction ID :[protected] through Billdesk, paid Rs:1025/- BHIM app. Amount deducted from bank Ac. but amount not credited to SBI credit card payment. please process the payment or refund the amount of RS.1025/-

                            Regards,
                            Ramakrishna
                            mail I'd: [protected]@gmail.com
                            +1 photos
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                              G
                              Guruprasad28
                              Feb 18, 2020
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                              I had booked a bus ticket in ksrtc online and made the payment via billdesk though paytm. The money got deducted from patm but ticket is not generated in ksrtc app. While checking the kstrc online its show transaction failed. I had not recieved refund in paytm back.

                              Date of incident 17 feb 2020
                              Ksrtc ob ref - ob42267789
                              Paytm order id - rpt[protected] of rs. 1494/

                              Request to refund the money so that i can re book again.
                              Reach out for further details on [protected]

                              Regards,
                              Guru prasad
                              BillDesk customer support has been notified about the posted complaint.
                              Hi,

                              While booking bus, payment got deducted through phone pay. But ticket is not booked and refund also not happened.

                              ksrtc online payment - Comment #3979265 - Image #0
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                                B
                                Biswajitdrbi
                                Feb 17, 2020
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                                Resolved

                                Address: Kolkata, Kolkata, West Bengal, 7000001

                                On 17thfeb 2020, i have made a transaction of rs 10012.52 to pay my national pension system trust contribution through enps portal. The money got deducted from my bank account but the bill desk showed error.

                                Please do needful and help me to transfer amount to enps or refund back to my account.

                                Pfa screenshot from bank mentioning amount has been debited from my account.
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                BillDesk customer support has been notified about the posted complaint.
                                Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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                                  K
                                  karthik prince
                                  Feb 17, 2020
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                                  Subject: 6 feb 2020 - ₹ 549 paid to jio on google pay [paid ₹ 549]refund my amount
                                  Dear city bank team
                                  I am karthik, i tried recharging jio sim through google pay but transaction failed but my amount is deducted from my account. So please check the transaction and refund my money.
                                  I am attaching screeshot of ttansaction for your reference

                                  Regards
                                  Karthik
                                  +1 photos
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                                    K
                                    Kishan Kd
                                    Feb 16, 2020
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                                    Address: 7/a Park Avenue Soc,opp The Gulab Tower,thaltej,ahmedabad., Ahmedabad, Gujarat, 380054

                                    I have just booked my tickt from syd to del & del to amd. Payment is deducted from my account but i have still not got the confirmation
                                    Ticket voucher from goibibo.

                                    Pnr: ypl26

                                    Flight: ai301

                                    Amount: 26502/-

                                    Transaction id :[protected]/rbbr[protected]/billdesk

                                    Please send me the tickets as soon as possible.

                                    ...
                                    +2 photos
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                                      Adarsh Vikhe Patil
                                      Feb 15, 2020
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                                      I'm adarsh vikhe, today while filling mah cet form the payment was not reflected on screen but the amount was debited. I made transaction through google pay.
                                      So i had to do it again and then it was reflected transaction successful on screen. Now my first payment of 800rs is remaining to credit me again. Please look into the matter. The screenshots and photographs of the same are shared below.
                                      +3 photos
                                      BillDesk customer support has been notified about the posted complaint.
                                      I have done the hdfc credit card payment with bill desk. With bill desk I have selected my UPI Transaction and the amount is debited . But I got the transaction declined mail from bill disk.
                                      If the bill desk declined means how long it will take for refund and the amount is credited to hdfc credit bank means
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