I made online bill payment through billdesk of amount of rs.24, 020.00, which has been debited on november 26, 2019 successfully from icici saving account number xxxxx9457;payment id:[protected]; consumer code:lic_rici[protected]; bill reference :rici[protected], but not credited to the beneficiary a/c.
After online payment, instant message received from icici as 'payment successful', but immediately after that some error message popped up from payment gateway (Screenshot attached) and online generation of receipt failed.
BillDesk customer support has been notified about the posted complaint.
Sbi credit card number : [protected]
Please help me in resolving issue at earliest.
Thangamani.R
[protected].