Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 140

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
S.V. Nagasankara
Feb 3, 2020
Report
Copy

Address: 530013

I have paid my rbl credit outstanding amount through bill desk on 01.02.2020 but i didn't get any message from bill desk success or failure but amount rs.58657.24/- was deducted in my bank account, in my bank showing the below details for the deduction.

Narration : rhdf[protected]/billdekratnakarbankli
Ref :[protected]

Hence, i request you to check and confirm the amount was deducted will credited to my credit card or not my registered mobile no [protected]

Thanks & regards : s v nagasankara
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sudeep2020
    Feb 2, 2020
    Report
    Copy

    On 02nd Feb 2020, I have made a transaction of Rs 10012.52 to pay my National Pension System trust contribution through enps portal. The money got deducted from my bank account but the bill desk showed error.

    Please do needful and help me to transfer amount to enps or refund back to my account.

    PFA screenshot from Bank mentioning amount has been debited from my account.
    BillDesk customer support has been notified about the posted complaint.
    Today I have paid online payments of RS 590000 but in iifl loan account still not credited kindly help to complete transaction.
    Dear Sudeep,

    Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
    Not generate the any transaction no
    Helpful
    1 other people found this review helpful
    1 found this helpful
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nagarjuna vmware
      Feb 3, 2020
      Report
      Copy

      I have paid my HSBC credit card bill, but not generate transaction I'd no.i have called couple of time in billdesk customer service but they are not pick the any call .worst supporting customer service center. I am thinking if today not responding I am going file case anginest my mobile no [protected]
      My email [protected]@gmail.com.

      Pls try to help on this one
      BillDesk customer support has been notified about the posted complaint.
      I made a payment to my RBL Creit card on 23.01.2020 through sbi net banking bill desk for rs. 6909 but no confirmation received to me. pl confirm my payment amount credited in my RBL credit card. my mobile no [protected] D.Arun Ref No.RSB[protected]. it is requested pl confirm whether my payment amount of Rs.6909 credited in to my RBL credit card
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nagarjuna vmware
        Feb 2, 2020
        Report
        Copy

        Address: BENGALURU, Bangalore, Karnataka, 560038

        I have paid my hsbc credit card bill, but not generate transaction no, I am trying couple of times but there is no responding on all no in India wide.

        Mobile no [protected]
        Email I'd [protected]@gmail.com

        Please provide the proper information and address details..

        How trust all the people on billdesk website...please help on this one

        Thanks for
        BillDesk customer support has been notified about the posted complaint.
        Feb 02, 2020
        Updated by nagarjuna vmware
        Worst
        I made a payment for online netbanking for pspcl for rs. 1730/-
        and not to pay for pspcl so refund the payment & thankful to
        you
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pallavi_97
          Feb 1, 2020
          Report
          Copy

          Address: 152002

          I have filled my sbi clerk exam on 25 january 2020, but due to some error the payment was not accepted at first attempt. So as mentioned on that page to make another payment and my old payment will be sent back to my account within 2-3 working days i made another payment. But it's been a week i haven't received my money back. I made the first payment by sbi debit card which is to be reflected back. And second payment using google pay from uco bank account which was accepted. Please respond to this.
          BillDesk customer support has been notified about the posted complaint.
          Feb 05, 2020
          Updated by Pallavi_97
          Please reply to this complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dr Yogesh
            Jan 22, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Dhayari, sinhagad road, Pune, Maharashtra, 411041

            Hi, this is dr yogesh lande,
            I have done my payment via axis net banking on 21/01/2020 for my bajaj part time loan payment. Transition completed, amount duducted from my bank account, but amount not reflected to bajaj account. I have contacted customer care number, they told to mail same and transition id, i have mailed the same on [protected]@billdesk.com and [protected]@billdesk.com
            But no response yet. Kindly help.
            Aug 7, 2021
            Complaint marked as Resolved 
            BillDesk customer support has been notified about the posted complaint.
            Recharged prepaid electricity meter(APDCL) with Rs. 1000 using billdesk payment gateway on 25 Jan 2020, amount was debited from my account but voucher code is not generated.

            kindly resolve the matter at the earliest.
            Hi
            My transaction towards loan pre closure failed but amount got debited from my account.
            Transaction number RICI[protected].
            Please do the needful.
            Sir
            On 31st-January-2019 I pay 3158/- to SBI life.amount debited from my account but amount not reflected on SBI life site.
            Sir please resolve my issue
            Transection number-UPI Ref no[protected].
            Dear Prakash,

            We are here to help you. In case you hold an SBI Life Insurance policy, kindly mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

            Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 11, e.g. 11xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jignseh
              Jan 19, 2020
              Report
              Copy

              Address: Vadodara, Gujarat, 390019

              I renewed by mediclaim insurance on oriental insurance and made payment through paytm. Paytm in turn used billdeskutil to make a payment. The transaction was declined but amount is deducted from my account. Paytm says the amount was paid to merchant and is successfull. But oriental's side payment is in pending state. Billdesk has my money and is not reverting back the money also. Their customer care numbers don't work too. E. G. Vadodara is out of order.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Afucktive Gaming
                Jan 17, 2020
                Report
                Copy

                Address: Jail campus house no.12, Gorakhpur, Uttar Pradesh, 273006

                Sir i have paid rs-2400 fee of my brother krishna singh with unique id no.[[protected]]

                At-13/01/2020

                And complete the transaction using google pay, after my transition were successful but i got error on the screen and did not get the fee receipt. So please help me to get my refund or i have to take strict action. But now i paid the fee from the union bank counter, so i want my refund asap
                BillDesk customer support has been notified about the posted complaint.
                Sar some amount debit in my account but not forwarded
                I have done prepaid recharge of Rs. 400 on apdcl today at around 8 am but did not receive the voucher code. All details of the transaction will be found in the screenshot below. Please send the voucher code urgently.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  theeggdude
                  Jan 16, 2020
                  Report
                  Copy

                  Address: Kamrup Metropolitan, Assam, 781007

                  I made a payment of rs 13 (Upi transaction id[protected], google transaction id cicagkdukzxifq) and rs 66 (Upi transaction id[protected], google transaction id cicagkdu0eqgbw) for spotify premium on the date 15 jan 2020.

                  It has not been forwarded to spotify yet. Please look into it.

                  If its not possible please give me refund as soon as possible
                  BillDesk customer support has been notified about the posted complaint.
                  I booked the train ticket on the IXIGO tarin ap. I paid ticket fare . But MY train pnr number did not recieved . And my fare amount deducted
                  I want my refund of money.
                  Transaction id C2001170948484265036521
                  Date-16/01/2020
                  UTR NO.[protected]
                  Already made payment for examination of RBI through UPI(Paytm) ...Amount deducted from my bank account but In Billdesk showing Unpaid status.
                  Hi, I made a payment of INR 199.00 for a month of Spotify family premium via UPI payment, which was charged by some Indiaideas and payment was completed/successful. I was charged through my bank account on 10.03.21. To my surprise I wasn’t upgraded to Spotify Premium and it has been 2 days now I'm still waiting for the same. Would appricate it if you resolve this. Thank you!
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Lnanda
                    Jan 16, 2020
                    Report
                    Copy

                    Address: 560068

                    I did airtel prepaid recharge amount of 1498rs through google pay application to the airtel number - [protected]. But the amount was deducted and that mobile wasn't recharged till now. I raised the dispute in google pay application also and i tried with google pay call back also. Till now i didn't find any updates about the amount that was deducted fro google pay application.
                    BillDesk customer support has been notified about the posted complaint.
                    Jan 16, 2020
                    Updated by Lnanda
                    Amount deducted from the number - [protected].
                    Not recharged to the number - [protected]
                    Transaction amount 300
                    Transaction date 30 December 2019
                    Payment ID SB498800
                    Consumer code[protected]
                    Billing unit 4405
                    Bill reference
                    UPI transaction ID[protected]
                    I've paid bill on 21 Dec for RS. 18240 and after more than 1 month but bill not updated...
                    Biller Name : BSES Rajdhani
                    CA Number:[protected]
                    Amount: 18240
                    Date: 21 Dec 2019
                    Transaction reference number : BD01CAAWUUZH
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chidambara Ganesh
                      Jan 15, 2020
                      Report
                      Copy

                      Address: 1/364 Abiramigarden 5th Street Sineripalayam, Tirupur, Tamil Nadu, 641654

                      1. I paid Rs.15000 towards my rbl credit card bill through bill desk on 14th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund, .

                      2. I paid Rs.500 towards my rbl credit card bill through bill desk on 15th jan 2020.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me for full refund   Replace all
                      BillDesk customer support has been notified about the posted complaint.
                      I have done the fee of sbi clerk examination rs. 750 through the BHIM UPI app Rs. 750 transaction ID[protected] on 15 jan 2020 . payment was deducted from my account but not transferred to the beneficiary account. what i have to do this reagrd. i get immediate resolution about this kindly let me know how can resolve this issue
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        deepak 2020
                        Jan 15, 2020
                        Report
                        Copy

                        Address: Avas Vikas Roorkee, Haridwar, Uttarakhand, 247667

                        Sir,
                        Today i was paying fee to kendriya vidyalaya 1 roorkee online then billdesk provide a link and options for payments. I select bhim upi then a request appeared at my bhim app then i make a transaction of rs. 1800/- then i check the billdesk link that was showing busy in processing. Then i wait for some time but it was consuming so much time. Then i cancel it. Then i go back to school fee payment window that confirm that fee was not paid.
                        My net was slow that may be the reason that on line payment not done properly. Now send my fee amount rs. 1800/- back to my account.
                        BillDesk customer support has been notified about the posted complaint.
                        Money refund
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          prashant161717
                          Jan 15, 2020
                          Report
                          Copy

                          Sir i have paid 2400 rupees fee of kv of 23 brd chandigarh on 15/01/2020 at 10:17 pm for the 4th session, but due to some problems my transaction got failed sir i'm requesting you to refund 2400 rupees in my account. Otherwise i have to visit consumer court with all screenshot and proof. There is urgent need of money. Payment is made through upi utr no[protected]. Transaction id rhd[protected].
                          BillDesk customer support has been notified about the posted complaint.
                          I paid 6300 from my account to Bill desk but the website didn't accept the payment
                          Again I paid the same amount again and it got accepted so i request to refund the first payment as both have been dedected from my account
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            avicrap
                            from Delhi, Delhi
                            Jan 13, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: New Delhi, Delhi

                            Amount: rs.500
                            Payment against : dmrc
                            Payment gateway: billdesk
                            Payment mode: upi
                            Date: 11th january 2020

                            My friend submitted a dmrc form with no. (Attached herewith). He was unable to pay online fees, that's i why i thought of doing online payment for him. I resubmitted his form and selected to pay fees using upi option on bill desk payment gateway. Payment window got opened, upon which i saw an option to pay fees of rs. 500 using upi mode. As i clicked on upi mode another window popped up saying to enter vpa address (Virtual private address) and there was another option in upi mode which was "scan qr code", i thought of paying using qr code method. I opened bhim app on my phone and scanned the qr code in bhim app, it showed the request of payment of rs.500 requested by '[protected]@hdfcbank', and i did paid. After payment nothing happened on the webpage for almost 5 mins. I was waiting for the page to respond to my payment as i did on app, but nothing was happening and eventually it got cancelled. But money got deducted from my account and form was still not submitted.

                            Last date of submission of form is 13th jan 2020, so i retried payment with my another account and paid successfully by again using upi method but this time i entered vpa address instead of scanning qr code. And now form is successfully submitted.

                            But money which was stuck on 11th jan 2020 payment has still not been refunded in my account. I urge you to please initiate a refund against this transaction.

                            I am attaching screenshot of bhim transaction details along with application number of dmrc.
                            Jan 17, 2020
                            Complaint marked as Resolved 
                            However I did not got a satisfactory reply from Bill Desk as they were saying to contact the bank for the refund. But I waited for 5 days and money got reversed/refunded in my account.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhagyasree15
                              from Hyderabad, Telangana
                              Jan 13, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I paid rs.15000 towards my hdfc credit card bill through bill desk on 5th jan 2020.. I forgot to note down the transaction id.. My bank account confirmed that the money was debited.. But credit card team says they have not received the amount.. Please help me with more details about this transaction... Its been more than a week since this transaction is stuck... Please help us in getting it fixed... If there was any issue please issue full refund

                              Email id : [protected]@gmail.com
                              Mob no : [protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              BillDesk customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kshitij333
                                Jan 13, 2020
                                Report
                                Copy

                                Address: 400705

                                Hello team,

                                This is regarding a 3 week hold status of refund initiated from your end which is yet not credited to my account.
                                Incident details - 25th december 2019 at 12.09pm
                                Bill number - [protected]

                                Its almost over the waiting period and in spite of my repeated follow-ups its not credited yet.
                                Attached is the screenshot.

                                Regards,

                                Kshitij yadav

                                [protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Feb 21, 2020
                                Updated by kshitij333
                                Awaitingggg
                                Dear sir I paid 1500 through bill desk. Reference number is RICI[protected].
                                Status is showing PENDING. May I know when it is clear?? Please let me know ?? My number is [protected] requesting you to please clear this issue and inform me sir
                                Dear sir I paid 1500 through bill desk. Reference number is RICI[protected].
                                Status is showing PENDING. May I know when it is clear?? Please let me know ?? My number is [protected] requesting you to please clear this issue and inform me sir
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arkaprakash Mondal
                                  Jan 8, 2020
                                  Report
                                  Copy

                                  This is to inform you that while trying to pay my
                                  Kolkata Municipal Corporation (KMC) property tax
                                  online, the amount got deducted from my bank a/c
                                  but this did not get credited to KMC a/c due to
                                  failure in online transaction. I have checked KMC
                                  website and it is still showing the amount as
                                  unpaid. Please see the details below.
                                  Request you to investigate from your end and let
                                  me know what action has to be taken from my end.
                                  Date of transaction: 5-Jan-2020 (transaction time
                                  10:38 IST)Sunday
                                  Bank: State Bank Of India
                                  Transaction ID: IGAHUQWVS3
                                  KOLMCORP_REF: RSBI[protected]
                                  Amount: Rs 54425.00
                                  Appreciate your prompt response.
                                  Regards
                                  ARKAPRAKASH MONDAL
                                  CONTACT NO.-[protected]
                                  ASSESSEE NO.[protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  I was trying to book janrath online on 28th December 2019 for 29th December 2019th journey from Rishikesh to Delhi. Money got deducted from paytm wallet but my booking got failed. Till today I didn’t got my amount back.
                                  I was booking my ticket but it didn't worked but my money was transferred.
                                  Phone pay says transaction from their end was processed. Please transfer my money back.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prashant Tanwar
                                    Jan 8, 2020
                                    Report
                                    Copy

                                    Address: Vill -johranpur , dist - solan , tah-baddi, po- barotiwala ,pin-174103, Solan, Himachal Pradesh, 174103

                                    I have done a payment of 75 plan for my jio number but haven't received the recharge and amount was Deducted from my paytm wallet. I haven't refunded. Paytm coustomer care says.
                                    In case, BILLDESKutil denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction. Both billdeskutil and patym is doing nothing.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      gb21
                                      Jan 6, 2020
                                      Report
                                      Copy

                                      Address: 600125

                                      Sir i have an issue regarding failed transaction, though i have done my payment for a jio plan of 399 through billdesk om 05.01.2020 the following details may help in resolving the issue
                                      Transaction id :[protected]
                                      Transaction type : shopping mall payment
                                      Transaction tag: merchant payment (Jio money)

                                      Kindly rectify this and please refund my money
                                      BillDesk customer support has been notified about the posted complaint.
                                      I was done a payment to cseb bill but the payment has not updated to cseb site
                                      my money was debited from my account
                                      Transcation No:UPI/[protected]/P2M/billdeskpg.[protected]@icici/Billd
                                      The amount was deducted from the account but no ticket was received, refund was not received.
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vs144
                                        Jan 5, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Meerut, Uttar Pradesh, 250110

                                        Sir,
                                        I have applied for rbi assistant through ibps website. I choose paytm bhim upi barcode scan method as payment option. I have paid rs 450 fees.in my paytm account passbook it shows money successfully sent to the merchant ibps billdesk (Ibps. [protected]@hdfcbank) but ibps page shows "transaction had failed as it was not approved by your bank".

                                        Please do the needful, resolve my issue asap.
                                        Feb 26, 2020
                                        Complaint marked as Resolved 
                                        I have got my refund back within 3 days.
                                        BillDesk customer support has been notified about the posted complaint.
                                        Sir, on 31st dec 2019 at 3.41 pm i was trying to pay cesc bill ..the amount 1240 rs was debited from my sbi account but not paid till now on 3 rd jan 2020 ..it's showing dispute .. Please return my amount .
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit