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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 140

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A
Avinash Rachamalla
Dec 7, 2019
Resolved
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Address: google pay, 500036

Hi i did recharge to jio using google pay on 5th december my money got deducted from bank but my recharge was not successful i have waited for 2 days still no response from google pay and hdfc i enquired jio they said they did not receive any money
Could you please help me to get my money back
Whom should i follow google
Pay or hdfc bank or jio team
Waiting for you feedback
+2 photos
Nov 13, 2020
Complaint marked as Resolved 
i got my refund back thank you
BillDesk customer support has been notified about the posted complaint.
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My money got deducted from paytm wallet but cover fox didn't receive the money. it is with billdeskutil. let me know when will i receive my money.

my mobile [protected]

google pay transaction - Comment #3603707 - Image #0
Reply
sunik43's reply, Dec 10, 2019
I am adding the transaction details in PAYTM
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    K
    Krishna Rander Lahoty
    from Bengaluru, Karnataka
    Dec 7, 2019
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    I booked a bus ticket at ksrtc website using billdesk as payment gateway. My money got deducted from paytm account but ticket not booked. Paytm is showing the payment as successful but the ticket has not been booked at ksrtc website. I initiated a request at paytm to refund my money. They are asking billdesk to share service request number. Please see in the matter and do the needful as soon as possible.
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      N
      Narayana Rao Bathini
      from Hyderabad, Telangana
      Dec 6, 2019
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      Address: 522234

      Hi there.,

      I was trying to pay lic bill through paynet on 6th dec 19. Paid rs.30, 965.40/- through my icici account. Amount was deducted from bank but the system has shown failure status of trasaction. Please process the payment and credit the payment to lic or refund the same amounts to my icici account.
      Please find the attachment for more details.
      Appreciate if you could help to resolved the issue asap since my payment due date already expired.

      Thanks and regards
      Narayana rao
      +1 photos
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      Hello myself Jitendra satapathy, I have paid my credit card bill through sbi billdesk on 5 december 2019 with Ref#IGAHPCXDM5 but my sbi account got debited but my credit card account not got credited.please credit my account or return my money as the last payment date is nearing.Thank u.

      billdesk amount debited from my bank account but payment not done to lic. - Comment #3603082 - Image #0
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        B
        Bharathakash16
        from Tindivanam, Tamil Nadu
        Dec 6, 2019
        Resolved
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        Resolved

        Address: 600029

        I have recharged my jio number using myjio app and selected google pay as payment method. The payment was successful in gpay but the recharge is not done in myjio app. I didn't received any confirmation from jio. No sign of successful recharge. But the money was debited from my bank account. Please revert the payment. I have contacted my bank and they told they amount was successfully sent from their side and they cannot do anything regarding this.
        +1 photos
        Dec 6, 2019
        Complaint marked as Resolved 
        Recharge done successfully
        BillDesk customer support has been notified about the posted complaint.
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          S
          sspimple
          from Korba, Chhattisgarh
          Dec 5, 2019
          Resolved
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          Resolved

          rbl credit card amount deducted through billdesk payment but not credited

          My name is sanjay pimple, i have paid rs rs.56, 261.32/- towards my rbl credit card using bill desk on 04 dec 2019 transaction details — (04 dec 2019, narration — rhdf[protected]-billdkratnakarbankli, ref. No. [protected] of rs. 56, 261.32), the transaction processed and the amount deducted from my hdfc account but the credit card bill was not paid. Plz look into the issue resolve it as soon as possible bcoz due date is 8th dec19 to pay...
          +2 photos
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          S
          Sandeep.vip
          from Mumbai, Maharashtra
          Dec 4, 2019
          Resolved
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          Resolved

          billdesk rbl bank credit card payment failed and not affected in account

          Hi

          My name is sandeep kumar, i paid rs 50000/- towards my rbl credit card using bill desk, the transaction processed and amount deducted from my account but credit card bill was not paid. Plz look into the issue resolve it as soon as possible bcoz today is the last day to pay my bill.

          I'm attaching my bank reference number....
          +1 photos
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          S
          Sagar Vaniya
          from Surat, Gujarat
          Dec 3, 2019
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          I have done rbl credit card bill payment on 2nd december 2019. Process completed successfully by billdesk. But i did not get confirmation from rbl for payment recieve. Kindly
          Process it as soon as possible. It was last day for payment so there no problem from my side and i will not be paying any penalties. Resolve this as soon as possible. Give confirmation messge.
          BillDesk customer support has been notified about the posted complaint.
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          This is Sandeep, I paid Rs 50000/- to my RBL Credit card payment through Bill desk, the amount got deducted from my account but not effected in my credit card. So plz look into the issue. I am attaching the reference number from my bank account.

          credit card bill payment not updated. - Comment #3598433 - Image #0
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          BIL * ONL*00185 my references bill

          Yesterday (29/11/2019) I made a transaction for RS 19, 010 but got failed around 9PM . Please cancel the same and refund the money back to my bank account .
          Thanks in advance.
          Reply
          I have paid rs. 814 through Paytm to cbse with transaction ID RPT[protected] on 5 Dec payment was successful but on cbse portal in application form it shows payment unsuccessful..please resolve this...

          Regards
          Md hafiz

          credit card bill payment not updated. - Comment #3601744 - Image #0
          credit card bill payment not updated. - Comment #3601744 - Image #1
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          I used Google pay upi to recharge my jio number. Money got deducted from the bank but recharge was not successful.please resolve the issue

          credit card bill payment not updated. - Comment #3601876 - Image #0
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            S
            Samiran Majee
            from Delhi, Delhi
            Dec 2, 2019
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            On 30/11/19 around 12.45 am i tried to pay electric bill on wbsedcl through united bank of india internet banking. An amount of rupees 1140.36 is debited from my account but not credited to wbsedcl. Gateway of this transaction was billdesk. Kindly check the matter and respond me as soon as possible. I check my status on wbsedcl site and it's a failed transaction.
            BillDesk customer support has been notified about the posted complaint.
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            I have paid the amount for IBPS SO exam at the last minute...so my transaction was failed...but still amount has been deducted from my account...please refund the amount...
            Reply
            Dear sir,
            I paid rs. to uhbvn through billdesk gateway for electricity bill payment from my Icici a/c . But could not credit in the electricity bill id as no receipt came from uhbvn. Kndly provide me the status of my transaction id success then refund the amount in my above icicibank a/c. Immedietly

            non payment of bills - Comment #3599248 - Image #0
            non payment of bills - Comment #3599248 - Image #1
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              G
              gangulyak
              from Bengaluru, Karnataka
              Dec 2, 2019
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              Address: Flat 108. Reliable Green Field Apartment . Kudlu Bangalore, 560068

              I have recharged rs201 using tatasky app from my rmn [protected] on 28 nov2019. Ref:axis bank msg are...
              Your a/c * is debited by rs. 201 on 28nov19. Avbl bal: rs. *.*. Info: inb/[protected]/tata sky ltd (Billdesk)/na. Call [protected] for dispute...
              Thereafter i had informed tatasky thru chats... But to no avail...
              Tatasky has denied the receipt...
              Kindly advise. Asim kumar ganguly
              BillDesk customer support has been notified about the posted complaint.
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              Hi, help is here! Please share your RMN/Subscriber ID, we will assist you further.
              Reply
              I wanted to pay my Electricity bill on line with my debit card it's giving payment error though I had money.
              Reply
              SNAP ID[protected]

              Payment regarding the college selection got failed .
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                P
                Priti Behere
                from Mumbai, Maharashtra
                Dec 2, 2019
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                Address: Flat No.I-601, J.K.Hill Park, Ganesh Nagar, Dhayri, Pune, Maharashtra, 411041

                I mrs. Priti guruprasad behere, booked msrtc bus ticket on 02/12/2019 through google pay,

                Payment had been deducted from my bank account but transaction not completed on msrtc. Ticket was not received and error message displayed.

                Payment details rs - 551.37
                Upi transaction id[protected]
                Google transaction id - cicagkc2h4evia

                Attaching debit transaction & msrtc failure message

                Kindly you are requested to refund rs.551/- on my account as soon as possible.
                +2 photos
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                I have paid the sbi credit card payment through bill desk for 5230. It got successfully debited from my HDFC debit account but still not yet credited to the sbi credit card.

                Sbi credit card number : [protected]

                Please help me in resolving issue at earliest.

                Thangamani.R
                [protected].

                msrtc pune deogad bus reservation - Comment #3597954 - Image #0
                Reply
                I have paid Rs. 1526.55 through paytm under order ID RTP[protected] on dated 29.04.2019 to pay the fees of CBSE. Amount debited from my paytm but my application could not be submitted with the error message.

                Application not submitted
                Invalid Transaction

                So you are requested to refund the above amount in my paytm No. [protected].
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                  B
                  BikramRoy
                  from Pune, Maharashtra
                  Nov 28, 2019
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                  Address: Baruipur, Ananda Nagar, 24 PGS South, Kolkata, West Bengal, 700144

                  With reference to the transaction reference no. Sc[protected] (Wbsedcl electric bill payment) dated 25th nov 2019 on time 10:2:28 am through ‘bharat bill pay’ of ‘billdesk’; i have received payment failure statement.

                  Debit reference no. [protected] confirmed by my card issuing bank.

                  As advised by billdesk vide billdesk's mail dated 27 nov 2019, i have communicated with my credit card issuing bank.

                  My bank informed me that, they have received a valid debit advice for the above transaction and the same was debited from my card ending 2847 vide acquirer reference number 05121219329200020016266.

                  Therefore my request you to follow-up with your member bank by providing the acquirer reference number (Arn) for their reference & solve the issue as soon as possible.
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  I'm trying to attach my bank Statement but Not Attach in U R System.. plz give the proper solution as soon as possible

                  bill payment not processed but amount debited - Comment #3597963 - Image #0
                  bill payment not processed but amount debited - Comment #3597963 - Image #1
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                    V
                    virenkitta
                    from Mohali, Punjab
                    Nov 28, 2019
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                    Address: 144205

                    I have paid electricity bill to pspcl on 26.11.19 through my sbi net banking. But receipt is not generated and on electricity side bill shown as unpaid till today 28.11.19 payment deducted from my account with ref#igahnljxc5 of rs.1500. My electriciy account no. Is h31sp550056y for whom i have paid the above said amount on last date of bill. Please resolve this issue.
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      Suprabhat_18
                      from Bardoli, Gujarat
                      Nov 27, 2019
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                      I made online bill payment through billdesk of amount of rs.24, 020.00, which has been debited on november 26, 2019 successfully from icici saving account number xxxxx9457;payment id:[protected]; consumer code:lic_rici[protected]; bill reference :rici[protected], but not credited to the beneficiary a/c.
                      After online payment, instant message received from icici as 'payment successful', but immediately after that some error message popped up from payment gateway (Screenshot attached) and online generation of receipt failed.
                      +1 photos
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                        N
                        Nation first2233
                        from Mumbai, Maharashtra
                        Nov 26, 2019
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                        This is regarding bus ticket booking on msrtc.
                        Kindly note that i initiated to ticket booking on msrtc but booking couldnt happen & money got debited. I am seeking for my refund at an early date.

                        Rs.616.53 were debited from my bank account to vpa billdeskpg. [protected]@icici on 21-10-19. Upi transaction reference number is[protected].
                        Thank you.

                        Regards,
                        Hitesh
                        [protected]@gmail.com
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          Alokev
                          from Mumbai, Maharashtra
                          Nov 26, 2019
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                          Address: D/101 MADHUSUDAN LOK, RD. NO. 7TH EXTENTION , SONARI, 831011

                          Sir,
                          Yesterday on 25/11/19i make a payment of rupees 33990/- (Thirty three thousand nine hundred ninety) for my rbl credit card payment.
                          But unfortunately after deduction of amount the error came and amount was not deposited in the account.
                          So therefore i request you to please do the needful at your earliest. And confirm me.
                          Thanks
                          Alok verma.
                          [protected]@gmail.com
                          BillDesk customer support has been notified about the posted complaint.
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                            R
                            rishi patole
                            from Mumbai, Maharashtra
                            Nov 25, 2019
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                            Address: Ratnagiri, Maharashtra, 410505

                            I made the hdfc credit card payment of 31500 on 5th november 2019. I made the payment via sbi netbanking.
                            The card number is 5589 * * 5225.

                            The payment was successful at the time.
                            The i got the message on 6th nov that paynent for hdfc credit ending 5225 returned.

                            I have not got the payment back to my bank account nor got credited to credit card
                            +2 photos
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                            I have done a electricity bill payment from Apspdcl through bill desk using google pay. Altgough the transition is success but bill payment was not success. And i dont have an option to communicate with customer care regarding this.
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                              V
                              V!ral
                              Nov 22, 2019
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                              Address: Rajkot, Gujarat

                              I have used your service to pay my electricity bill from pgvcl gujarat - bill desk - bank

                              There was no third party service used.
                              Amount get deducted from bank but its not get credited to pgvcl merchant

                              Pgvcl payment ref. No. : [protected]
                              Bank ref. No. :[protected]
                              Date : 21 nov 2019

                              I have made inquiry to both bank and pgvcl with valid proofs and bank slip.
                              - bank said amount get deducted correctly, there is no issue on our side.
                              - pgvcl said amount did not credited to us. Contact bank.

                              Both are blaming to each other.
                              BillDesk customer support has been notified about the posted complaint.
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                              I l have pay amount bajaj allianz insurance company through paytm
                              Baja Allianz Insurance Company so error and amount deducted my paytm wallet ₹1465
                              Please refund my amount
                              Paytm wallet [protected]

                              amount deducted from bank but not credited to pgvcl merchant - Comment #3594345 - Image #0
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                              I have pay pgvcl bill via bill desk but my payment is failed please refund money .

                              amount deducted from bank but not credited to pgvcl merchant - Comment #4013275 - Image #0
                              amount deducted from bank but not credited to pgvcl merchant - Comment #4013275 - Image #1
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                                A
                                ajit0912
                                from Kokrajhar, Assam
                                Nov 22, 2019
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                                Address: H/NO 43, NIJARA BAN PATH, FATASIL AMBARI, GUWAHATI 25, Kamrup Metropolitan, Assam, 781025

                                I paid electricity bill no.[protected] of consumer no.[protected] for rs.8128.00 vide transaction ref. No.[protected] on 21/11/2019 from my sb a/c no.[protected] o[censored]cobank amingaon branch (Ucba0001722).
                                The amount was debited frommy account but no receipt was generated from apdcl quick pay site.
                                Please arrange for refund of the amount to my account asap.
                                +1 photos
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                                I reached my number ([protected])through Google pay,
                                Recharge not done yet, I have attached the reciept .

                                failure in payment of apdcl bill payment ref no.000019722468 dated 21/11/2019 11:59:19 - Comment #3594215 - Image #0
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                                  A
                                  Arivazhagan V
                                  from Bengaluru, Karnataka
                                  Nov 18, 2019
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                                  billdesk bescom payment not yet reflected but account debited

                                  Address: 560076

                                  My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my SBI bank account.

                                  I received a "successful" from billdesk as shown in attached picture, but the Payment status is still showing as "Pending Verification" in Bescom site.
                                  Please note that saving a/c has been debited.br...
                                  +2 photos
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                                  sharma subhash
                                  from Azamgarh, Uttar Pradesh
                                  Nov 17, 2019
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                                  Respected sir/. Madam

                                  I made the online payment for jaipur vidut vitaram nigam limited electricity bill on 15/11/2019 through bijli mitra portal, with bill desk from icici net banking, (Transaction id [protected]) but the rs. 1263 payment debited from my bank account but receipt is not generated. So please requested you send paymnet receipt slip
                                  So please send...
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